Information Technology - JPS

Information Technology - JPS Contact information, map and directions, contact form, opening hours, services, ratings, photos, videos and announcements from Information Technology - JPS, Education, 630 South State Street, Jackson, MS.

The Information Technology Services team's mission is to provide reliable, secure, and modern technology that empowers scholars, educators, and staff to thrive in today’s world.

✨🧑‍💻ITS Town Hall With Check Point!👩‍💻✨The team participated in a facilitated session on the practical use and governanc...
09/08/2026

✨🧑‍💻ITS Town Hall With Check Point!👩‍💻✨

The team participated in a facilitated session on the practical use and governance of artificial intelligence at work, lead by Aaron of Peritix. The team zoned in on the interactive session and enjoyed the hands on approach and group participation. We thank this month’s Town Hall host for their partnership and for helping to give the team a practical, relevant conversation around AI, security, and responsible use!

A special congratulations goes to Kiya Donald, our Rockstar of the Month! ✨ Thank you for your dedication, hard work, and commitment to serving our schools and staff!

Great teams are built through collaboration, communication, and intentionality… Jackson Public Schools!

💻 Check Point / Aaron Welch of Peritix

🎯 How to Manage the AI You Didn’t Hire

✨Rockstar of the Month: Kiya Donald✨

🗓️Perfect Attendance: Kiya Donald & Johnnie Smith

🎉 JPS Joy

Please Join Us in Welcoming Adrianna! 🌟We’re excited to welcome Adrianna into her new role as Administrative Secretary f...
08/19/2026

Please Join Us in Welcoming Adrianna! 🌟

We’re excited to welcome Adrianna into her new role as Administrative Secretary for the Executive Director of IT!

Adrianna began her journey with Jackson Public Schools as a Clerk at ECDC, where she demonstrated her dedication and commitment to serving others. She was later promoted to Bookkeeper and has now transitioned into her newest role, bringing her experience, positive energy, and passion for helping others to the IT team.

Adrianna truly thrives in being of service and assisting others, both in and outside of the workplace. Her core strengths include being a progressive and free thinker, independent, humanitarian, and original qualities that make her a unique and valuable addition to the team.

Outside of work, Adrianna enjoys fine outdoor dining at sunset, solo movies—because sometimes the best company is your own—and exploring home and architectural design and structures. She appreciates beautiful spaces, unique designs, and discovering the stories and creativity behind the places people call home.

Please join us in congratulating Adrianna on her new role and welcoming her to the team! We’re excited to see all she will accomplish in this next chapter. 💙

We Did It Again! Another round of internal promotions for Team  ! Congratulations to Casey Robinson on his promotion to ...
08/03/2026

We Did It Again! Another round of internal promotions for Team !

Congratulations to Casey Robinson on his promotion to Network Analyst II and Kiya Donald on her promotion to Network Analyst!

These two rock stars are continuing our tradition of promoting from within, growing professionally, and personifying excellence for Jackson Public Schools!

🚨 Need IT Support? Help Us Help You Faster! 🚨Teachers, Administrators, Staff, and District Leaders — submitting a comple...
07/29/2026

🚨 Need IT Support? Help Us Help You Faster! 🚨
Teachers, Administrators, Staff, and District Leaders — submitting a complete and accurate IT service request is the quickest way to get the assistance you need.

✅ Use the blue "Request Service" button to submit your request.
❌ Do NOT use the "New Incident" button for standard IT support requests.
Before submitting your ticket, be sure to:
✔️ Select the correct service category
✔️ Include your school, room number, and device information (if applicable)
✔️ Clearly describe the issue and when it started
✔️ List any troubleshooting steps you've already tried
✔️ Attach screenshots, photos, or error messages when available
The more details you provide, the faster our IT team can diagnose and resolve your issue so you can stay focused on teaching, learning, and supporting our scholars.

📌 Save this guide for future reference and share it with your colleagues!

💻📚🎓 Jackson Public Schools

07/29/2026

John Bell II, a proud Callaway High School Charger, embodies leadership, service, and excellence. As Mr. Callaway for the 2025–2026 school year, Bell has demonstrated his commitment to representing his school with pride while serving as a positive role model for his peers.

Through his internship with Congressman Bennie Thompson, John gained valuable experience in public service, government, and civic engagement, strengthening his passion for leadership and community advocacy.

City of Jackson - Government
Hinds County, MS
Mississippi Legislative Black Caucus
WLBT 3 On Your Side
WJTV 12 News
16 WAPT News

📱🔐 Stay Secure, Stay Connected! 🔐📱The JPS Information Technology Services team is committed to helping staff keep their ...
07/28/2026

📱🔐 Stay Secure, Stay Connected! 🔐📱
The JPS Information Technology Services team is committed to helping staff keep their accounts safe and secure. Our new Multi-Factor Authentication (MFA) Setup Guide provides step-by-step instructions for setting up Microsoft Authenticator and accessing your JPS account with an added layer of protection.

Whether you're using an iPhone or Android device, the guide walks you through the setup process from start to finish, helping ensure secure access to Microsoft 365, email, and district resources.

Together, we're strengthening cybersecurity across Jackson Public Schools—one login at a time! 💻🛡️
Jackson Public Schools

Super Excited to welcome Myisha Turner to the IT Services team as our newest Network Analyst, where she will be speciali...
07/27/2026

Super Excited to welcome Myisha Turner to the IT Services team as our newest Network Analyst, where she will be specializing in our helpdesk operations!

Myisha is an emerging technology professional with a strong foundation in information technology, cybersecurity, artificial intelligence, and data science. She recently earned her Bachelor of Science in Computer Information Systems with a minor in Cybersecurity and is currently pursuing a Master of Science in Applied Artificial Intelligence with a concentration in Data Science.

She brings a practical philosophy to the department, believing that technology is most impactful when it solves real problems and makes people’s work easier. Dedicated to continuous learning, Myisha is actively expanding her expertise across AI, data science, cloud technologies, networking, and cybersecurity. Her overarching goal is to build innovative, data-driven solutions that create meaningful value for our organization and the communities we serve.

We are thrilled to have her expertise and drive on the Jackson Public Schools team!

Address

630 South State Street
Jackson, MS
39201

Opening Hours

Monday 8am - 5pm
Tuesday 8am - 5pm
Wednesday 8am - 5pm
Thursday 8am - 5pm
Friday 8am - 5pm

Telephone

+16019738601

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