ItSMF USA

The expert in anything was once a beginner.
Be inspired.
www.itsmfusa.org

Membership Matters! Share knowledge and expertise in the promotion, adoption and advancement of Service Management best practices and standards. Be the best you can be and become a member of the itSMF USA volunteer-led organization of Service Management professionals.
www.itsmfusa.org

This Week: Service Management Summit
Contact Tony North for information. [email protected]
(206)-504-3186

SM Conversations series – A conversation with industry leaders on service management. This event is open to everyone.
Join us as we speak with Erika Flora. Erika is the CEO of Beyond20, a woman-owned IT consulting and training company on a mission to Change Work Life. Erika is lead editor and co-author of the ITIL 4 book Digital and IT Strategy and a longtime executive leader and coach. Thursday, September 21, 1:00 pm - 2:00 pm ET Registration required @ www.itsmfusa.org.

itSMF USA Membership Helps You Grow
Being a part of itSMF USA helps you grow
-the value of ITSM not only within your organization, but across the enterprise.
-your skills and prepare for the future.

Join us for the Service Management Summit!
Contact Tony North for information.
[email protected]
206-504-3186

SM Conversations series – A conversation with industry leaders on service management. This event is open to everyone.
Join us as we speak with Erika Flora. Erika is the CEO of Beyond20, a woman-owned IT consulting and training company on a mission to Change Work Life. Erika is lead editor and co-author of the ITIL 4 book Digital and IT Strategy and a longtime executive leader and coach. Thursday, September 21, 1:00 pm - 2:00 pm ET Registration required @ www.itsmfusa.org.

Service Management Conversation Series-Conversation with Doug Rabold
Sept. 14 1:00-2:00 PM ET ZOOM Register .itsmfusa.org
SM Conversations series – A conversation with industry leaders on service management.
Join us as we speak with Doug Rabold. Doug is a committed CX and ITSM Leader who has led high-performing global teams of up to 350 resources and managed a portfolio of contracts exceeding $60M in annual revenue. He is an acknowledged expert in Customer Experience and Employee Experience who focuses on growing and developing talent at the individual and the team levels to deliver exceptional service and support. Doug will be leading a 1/2-day workshop, A 12 Step Program: Project Management for Non-Project Managers, vice Portal, and delivering a breakout session at the 3t23 conference being hosted by itSMF USA, BUiLT, and the Women's Society of Cyberjutsu. www.3t23.com

Attend to learn from, be inspired by, and mingle with our world-class list of industry experts and SPEAKERS like Phyllis Drucker, past itSMF International President.
If you are no longer an itSMF USA member, join us at 3T'23 at our member discount, and we'd love to welcome you back.
Use 50% Off Discount Code: itsmfUSAmember

3T’23 Speaker Spotlight: Our 3 amazing keynotes on Thursday, Oct 5 will transform your career trajectory. Whether you are ready to take a quantum leap toward the C-Suite or want to flip the script on roadblocks to finding your purpose, Jones of , Beasley of -united-in-leading-technology and Dzirasa of will show you the way. Register today! https://3t23.com/register

3T’23 Speaker Spotlight: Our keynote lineup is filled with inspirational, educational, and engaging experts ensure a transformative experience! Wednesday, Oct. 4 focuses in on the revolution, with MacFarlane of sounding the bell on journalism’ s role, and Benn of on the changes to with AI unleashed. See them & more -> https://3t23.com/agenda

Coming to 3T'23, The Imperfect Allies, a podcast duo with humor, sharing shifting perspectives and growing allyship around race, culture, and mental health who feature industry experts while talking to allies who are learning from their past mistakes. 3T23.com