08/23/2026
Everyone I know has a "great customer service" story about Vortex! Here's another one!
https://www.facebook.com/share/1DbYcQWjkp/
VORTEX, what a great Wisconsin Company! Several years ago, FDL Audubon received a grant from Eagle Optics for 15 binoculars. The well- used field glasses developed a sticky outer coating, although the optics were fine. Eagle Optics had been sold to a new company, Vortex, so we contacted that company for possible cleaning. Three Alliance Board members took the binoculars to the Vortex showroom near Barneveld on a Tuesday. On Friday, FDL Area Bird & Nature Alliance received a shipment of 15 brand-new binoculars with cases at no charge! Plus, the assistance at the showroom was spectacular and the showroom itself is a great place to visit. Bird watchers, please consider optics made by this company. Besides binoculars, they have spotting scopes, monoculars, and a host of other equipment. Purchases have a lifetime warrantee and we have experienced that they easily and quickly comply. See https://vortexoptics.com/.