Because building trust starts with improving customer experience
K12 Insight, based in Herndon, Va., works with more than 30,000 school administrators to strengthen the relationships that power education. Our custom solutions combine technology, research and expert training to help school leaders build trust and drive positive change in their local communities. Whether you're looking to survey your school community on important issues, or engage parents, teachers, students and staff, we can help.
01/30/2024
Elevate customer service. Improve school climate. Advance student achievement.
Empower Your District With A Leading EdTech Company | K12 Insight Enhance school district experiences and engagement with K12 Insight's customer service platform, chatbot, research, and professional development solutions.
12/12/2023
Cheers to our growing community on a successful year delivering superior customer service! 🎉
2023 was an amazing year for our incredible district partners who:
- Simplified 700,000+ workflows
- Served 640,000+ customers and
- Received 760,000+ dialogues through Let’s Talk!
Thank you for being part of our growing community. Together, we’re helping school districts everywhere deliver superior customer service districtwide!
2023 Year in Review: Thank you to our district partners! This year was one of connection and transformation for our growing Let’s Talk community.
A successful tax referendum campaign is not accidental. It takes a lot of effort and strategy on the part of the superintendent — and building the momentum to a positive outcome takes time. This guide is a step-by-step blueprint with tested strategies any superintendent or school district leader can use to pass a referendum for their community.
Winning the vote: Five-time school tax referendum winners share their strategies - K12 Insight Master the art of school tax referendums with these insights from two superintendents with five collective wins.
11/13/2023
We're proud to support safe, just, and equitable schools. Happy !
Get your step-by-step guide to successfully passing a school tax referendum!
Winning the vote: Five-time school tax referendum winners share their strategies - K12 Insight Master the art of school tax referendums with these insights from two superintendents with five collective wins.
Many districts are tempted to assign customer service initiatives to their communications department. But to be successful, a customer service plan must extend beyond a single office or leader.
Who should manage a district's customer service transformation? - K12 Insight A districtwide customer service revolution is the responsibility of every teacher, front office worker, and department leader. But who should manage the process and vision?
10/24/2023
We're bringing snackleboxes back! See you at the Council of the Great City Schools conference.
10/16/2023
Did you know delivering an intentional approach to customer service can improve student achievement and school climate?
Join us tomorrow at 2 p.m. ET for an engaging webinar as we explore the profound impact of superior customer service on schools and their students.
With insights from K12 Insight’s expert researchers, this session will discuss actionable steps to measure and enhance your district's climate with impactful survey results.
We hope to see you there!
https://hubs.la/Q024GbfR0
10/12/2023
Did you know parents who are dissatisfied with their schools are 4x more likely to consider switching school districts than those who are satisfied?
Explore our latest National Report on Customer Service in Schools that reveals how school districts are improving school climate and student achievement with a data-driven approach to customer service.
Get your copy of the report: https://hubs.la/Q024bccx0
10/10/2023
Did you know parents who are dissatisfied with their schools are four times more likely to consider switching school districts than those who are satisfied?
Join us for K12 Insight's webinar on Oct. 17, where we'll delve into the impact of prioritizing superior customer service in schools. Learn how this approach fosters a positive school climate and ultimately leads to improved student achievement.
Secure your spot now and be a part of this transformative discussion!
https://hubs.la/Q024GccG0
Master the art of school tax referendums with these insights from two superintendents with five collective wins.
Winning the vote: Five-time school tax referendum winners share their strategies - K12 Insight
10/06/2023
Mark your calendars for Oct. 17 at 2 p.m. ET!
K12 Insight’s upcoming webinar will reveal the connection between school climate and customer service.
Save your spot now!
https://hubs.la/Q024GgmH0