The Records Company

Medical records don't just have health information; they carry personal information such as names, dates of birth, Social Security numbers, and case details that follow a client long after the file closes.

We know how important these types of documents are; that's why we handle all of them in accordance with SOC 2 Type II certification and HIPAA compliance.

Getting you the records and keeping them safe is our commitment.��

RISE Leadership Summit & Awards Gala 2026 is underway in Fort Lauderdale.

Today, our President , DBA, joins RISE CEO Amy Cooper for The Skill AI Can’t Replace, a Leadership Summit Lunch conversation on what remains irreplaceably human as technology reshapes the way we lead.

Tomorrow, June 11, we’re proud to sponsor the Sunset Yacht Dinner Cruise. Good people, great views and a well-earned moment outside the conference room.

See you at RISE.

Technology is essential for managing data and staying productive. But when that data involves medical history, personal information, and decisions that affect real lives, the margin for error is different. Research in 2024 and 2025 found that AI hallucination rates in medical contexts ranged from 8% to 31%.

The 2024 Medicare Advantage Final Rule explicitly prohibits AI from serving as the sole basis for clinical determinations.

TRC’s review team always validates what any system produces. Because in this industry, accuracy isn't a feature, it must be the standard.

A broken chain in record retrieval can look like a lot of things: poor follow-up, staff without industry experience, a process with no one actively managing it. However, in TRC, our specialists, all-in-one platform, and our HIPAA and SOC 2 Type II compliance work together to keep every part connected. No one wants late deliveries, bottlenecks, or dropped requests. Book a demo on our website, and let us show you how we work.

Contact us
☎️ 513-795-0724
✉️ [email protected]
📲therecordsco.com

With some companies, you might find this gap in record retrieval: requests go out, and then they wait and wait for a provider response or a payment confirmation. That idle time is where cases slow down.

TRC's Zero Idle Standard ensures no request sits untouched at any point in the retrieval cycle. TRC Acceleration keeps every file under continuous active review. The result: a 12.8-day average turnaround over the last 60 business days. Let's work together!

Contact us!
☎️ 513-795-0724
✉️ [email protected]
📲therecordsco.com

We’re proud to share that Grady Marin of The Records Company, Inc. will be speaking at the CLM Focus Conference in Nashville.

Grady will join fellow industry experts Lee Mendelson of ADR Services - Mendelson, Nick DeStefanis of Matthiesen, Wickert & Lehrer, S.C., and Stacey Jurado of Universal Casualty Risk Retention Group, Inc. for the session:

From Spreadsheets to Smart Tech: Modernizing Work Comp Subrogation
June 17, 2026 | 9:30 AM – 10:30 AM

The panel will explore how technology, AI, and smarter workflows are reshaping work comp subrogation — helping claims and legal teams move beyond manual processes, improve efficiency, and adapt to the future of the industry.

Attending CLM Focus? Join Grady and this great panel for a practical conversation on where the industry is headed.

Learn more and register here: https://lnkd.in/gyiYqhX7

The Records Company is proud to host the RISE Professionals Summit Lunch at the 2026 RISE Leadership Summit & Awards Gala this June.

RISE, short for Rising Insurance Star Executives, brings together emerging and established professionals across the insurance industry for leadership development, connection and meaningful conversation.

During the lunch, our President and Chairman of the Board, Grady Marin, DBA, will join Amy Cooper for a candid conversation on leadership, growth, career lessons and the experiences that shape successful leaders.

If you’re attending RISE, join us!

🗓 Summit: June 9–12, 2026
🍽 Lunch: June 10–12, 2026
📍 Ocean Ballroom at the Marriott Harbor Beach Resort & Spa, Fort Lauderdale, FL

We’re proud to sponsor the RISE Professionals 2026 Sunset Yacht Dinner Cruise.

Not every conversation has to happen in a conference room. Sometimes it’s nice to step away, enjoy the water, watch the sunset, and spend time with great people.

See you on the water. ⛵

We're proud to sponsor the RISE Professionals 2026 Sunset Yacht Dinner Cruise.

Not every conversation has to happen in a conference room. Sometimes it's nice to step away, enjoy the water, watch the sunset, and spend time with great people.

See you on the water. ⛵

A proud moment for our team.

Our founder and president, Grady Marin, has been elected a Fellow of the Royal Society of Arts (FRSA). The RSA has been advancing social and economic progress since 1754, and its Fellows include leaders and thinkers from every field across the world.

It's a recognition of the work Grady has done well beyond The Records Company, including his teaching, his writing, and his ongoing commitment to mental health advocacy and community work.

Congratulations, Grady. We're lucky to work alongside you.