Academic Impressions

Elevate your customer service skills and earn your certification! Join us in Atlanta on March 24-25, 2025, for Customer Service Skills Training: Certification for Higher Education Professionals.

During this conference, you will:
💡 Learn key customer service models and strategies
🔍 Conduct "Servicescape" audits to assess your institution’s service culture
📈 Walk away with actionable ways to handle even the toughest customers

What's more, those who attend this conference and complete the post-conference exam will get a customer service certification.

Learn more about this conference here:

Customer Service Skills Training: Certification for Higher Education Professionals Get certified in customer service to boost student satisfaction on your campus. Reserve your spot now!

Join us for Managing Difficult Faculty and Staff — a hands-on workshop that equips you with the skills to handle tough team behaviors.

During this training, you will:

👥 Learn the EM & EM model: Engage, set expectations, address non-compliance, and protect dynamics.
🎯 Gain practical strategies tailored to the complexities of higher ed.
🗣️ Practice essential conversations and leave with a personalized plan.

There are two options to attend: Online (March 11 - April 1, 2025) or In-Person (July 10-11, 2025, Oakland, CA)

Learn more about this training here:

Managing Difficult Faculty and Staff Join our workshop to gain valuable insights and techniques for managing difficult faculty and staff. Improve your leadership abilities and create a positive work environment.

Unlock the full potential of your alumni volunteers! Join us in Chicago from August 18 to 20, 2025, for Intentional and Strategic Management of Alumni Volunteers.

During this conference, you will gain practical strategies for managing volunteers across their entire engagement cycle, from planning and recruiting to evaluating and recognizing their efforts. You'll return to your campus with a comprehensive toolkit, strategy, and a new level of intention when working with your volunteers.

Bring your team and save $1,000!

Learn more about this conference here:

Intentional and Strategic Management of Alumni Volunteers Learn how to effectively manage alumni volunteers through their full life cycles.

Transform your team’s dynamics! Join us in Denver from June 9 to 10 for From Tension to Teamwork, a hands-on conference designed to help you turn challenges into growth.

During this conference, you will:
✨ Learn to identify and minimize dysfunction
💬 Master tough conversations
🔑 Navigate power dynamics

Limited to just 30 attendees! Don’t miss your chance to boost team performance.

Learn more about this conference here:

Leading High Performing and Inclusive Teams From Tension to Teamwork: Cultivating Positive Team Dynamics June 9 – 10, 2025 | Denver, CO SEE PRICING Turn challenges into growth to shift the culture of your team for peak performance. Program Highlights Use the Academic Impressions High Performing Teams Assessment to learn how you can identify...

Join us for the Optimizing Your Fundraising Strategy Summit on October 6-7, 2025 in Denver, CO—a two-day, exclusive opportunity to strengthen your institution’s philanthropic future.

What you’ll gain:

• Explore the evolving higher education landscape and its impact on philanthropy.
• Learn how to turn strategic visions into compelling proposals for potential donors.
• Understand how your leadership style shapes successful fundraising strategies and high-performing teams.

This summit is designed for presidents and advancement leaders ready to build a culture of philanthropy, attract visionary donors, and secure lasting investments in their institution’s future.

With only 30 spots available, this intimate event is the perfect opportunity to collaborate and drive your fundraising strategy forward.

Secure your spot today and join fellow executive leaders in shaping the future of philanthropy. Learn more here:

Optimizing Your Fundraising Strategy: A Summit for Presidents and Advancement Vice Presidents Optimizing Your Fundraising Strategy: A Summit for Presidents and Advancement Vice Presidents October 6-7, 2025 | Denver, CO SEE PRICING Develop a common purpose and sense of shared philanthropic responsibility as institutional leaders. Overview As a president or advancement vice president, you play...

Calling all new or aspiring leaders in higher education!

Join us in Baltimore, MD, on July 14–15, for The Fundamentals of Leadership conference. This immersive experience will help you become a more self-aware, effective, and inclusive leader.

Program Highlights:

• Dive deep into your leadership style with the Five Paths to Leadership℠ Self-Assessment.
• Learn conflict communication strategies using the Kraybill Conflict Styles Assessment.
• Build connections with fellow leaders navigating similar journeys.
• Develop a personal leadership philosophy and strategies for continuous growth.

Whether you're just starting your leadership journey or looking to elevate your impact, this conference is designed to help you lead with confidence and create lasting change in your team.

Learn more:

The Fundamentals of Leadership for New or Aspiring Leaders in Higher Education The Fundamentals of Leadership for New or Aspiring Leaders in Higher Education July 14-15, 2025 | Baltimore, MD SEE PRICING Become a more self-aware, effective, and inclusive leader. Program Highlights Dive deep into who you are as a leader in normal times and in stress through the Five Paths to Lea...

Ready to rethink your fundraising campaign leadership? Join us for an exclusive workshop designed for senior fundraising executives on April 10-11, 2025 in Denver, CO! This is your chance to elevate your leadership, spark new ideas, and connect with peers who share your challenges and aspirations.

What to Expect:

• Explore leadership approaches that go beyond the playbook.
• Learn how to foster collaboration and align your team for success.
• Develop a personalized roadmap for transformative campaign results.
• Dive into peer discussions and expert-led practical exercises.

Why Attend?

• Adapt to changing landscapes in higher education.
• Master stakeholder engagement and consensus-building.
• Sustain team momentum to achieve ambitious goals.
• Lead with purpose and guide your team to success.

Don't miss out on the opportunity to rethink your strategies, overcome challenges, and redefine what's possible for your campaign and institution.

Learn more:

Rethink Campaign Leadership: A Workshop for Senior Fundraising Executives Rethink Campaign Leadership: A Workshop for Senior Fundraising Executives April 10-11, 2025 | Denver, CO SEE PRICING Elevate your leadership, spark new ideas, and connect with peers who share your challenges and aspirations. Overview Running a successful fundraising campaign is about more than strat...

Support Mid-Career Faculty Excellence!

Join us at the Building Mid-Career Faculty Capacity Summit on March 18-19, 2025, in Denver, CO, to discover actionable strategies for engaging and developing your mid-career faculty.

✅ Gain a flexible framework to address faculty needs
✅ Learn how to allocate resources effectively for maximum impact
✅ Network with faculty affairs leaders nationwide
✅ Receive a free consultation with our Faculty Vitality experts

This summit is designed for faculty affairs leaders who want to make a lasting impact on faculty development and retention. Limited to just 30 attendees to ensure a collaborative experience.

Learn more here:

Building Mid-Career Faculty Capacity: A Summit for Faculty Affairs Leaders Join the Faculty Affairs Summit to explore strategies for supporting mid-career faculty through professional development, career planning, and leadership growth. Network with peers, engage in expert consultations, and learn a flexible framework to enhance faculty retention and engagement. This summi...

🚀 Ready to spark innovation and lead with purpose? There's still time to join us for Empowering Innovation: A Deep Dive into Design Thinking Facilitation at Virginia Commonwealth University, Feb 24-25, 2025!

Master the techniques of design thinking, engage in hands-on learning, and transform your ideas into impactful solutions.

Key highlights include:

• In-depth istruction from expert facilitators
• Hands-on prototyping & design practice
• Real-time feedback & peer collaboration
• Actionable plans to bring innovation to life

Don’t miss out—secure your spot now! Learn more here: https://www.academicimpressions.com/empowering-innovation/

Empowering Innovation: A Deep Dive into Design Thinking Facilitation Join the "Empowering Innovation" event at Virginia Commonwealth University to master design thinking facilitation. This immersive two-day conference, in collaboration with VCU’s da Vinci Center, will equip leaders, educators, and facilitators with the skills to inspire innovation, design dynamic s...

Join us for "Leading Your Development Officers: The Art and Science of Developing High-Performing Teams" in Denver, CO on April 17-18, 2025!

Learn how to build a collaborative, high-trust team, manage performance, and create growth opportunities for your gift officers. 🌟

Learn more here: https://www.academicimpressions.com/leading-development-officers/

Leading Your Development Officers: The Art and Science of Developing High-Performing Teams Leading Your Development Officers: The Art and Science of Developing High-Performing Teams April 17 – 18, 2025 | Denver, CO SEE PRICING Learn how to apply your unique talents as a supervisor to positively influence the culture and climate of your gift officer team. Overview Leaders of development ...

🌟 Essential Leadership Skills for Department Chairs 🌟

Are you ready to enhance your leadership and empower your team? Join us in Orlando (June 12-13, 2025) or Baltimore (Oct 23-24, 2025) for a dynamic two-day conference designed specifically for department chairs in higher education.

🔑 Program Highlights:

• Reflect on your leadership style with the Five Paths to Leadership℠ Self-Assessment
• Create a stronger department by fostering a healthy culture
• Master conflict resolution and feedback with strategies rooted in radical candor and emotional intelligence

Learn more here: https://www.academicimpressions.com/leadership-skills-department-chairs/

Essential Leadership Skills for Department Chairs Essential Leadership Skills for Department Chairs June 12 – 13, 2025 Orlando, FL SEE PRICING October 23 – 24, 2025 Baltimore, MD SEE PRICING Explore how you can enable the engagement, collaboration, and success of your faculty and staff. Program Highlights Learn who you are as a leader through t...