BBB Serving Northern Indiana

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BBB Serving Northern Indiana BBB helps people find and recommend businesses, brands, and charities they can trust. Integrity:
Be honest and ethical in all of our business activities.

Our Vision:
An ethical marketplace where buyers and sellers can trust each other. Our Values
To accomplish our mission, we commit to the following values to guide all of our decisions and behavior, with each other and with all those we serve:


Excellence:
Strive to do our very best. Be accountable to the general public, our members, and to each other for everything we do. Commit to providing the highest quality service with excellence and consistency everywhere we operate. Treat everyone with integrity, keeping our promises and learning from our mistakes. Have the courage to hold fast to our professional convictions. Teamwork:
Communicate, cooperate and collaborate freely across organizational and territorial boundaries, and work as one team to fulfill our mission. Trust:
Trust in our colleagues throughout the BBB system and in ourselves. Say what we mean and mean what we say. Communicate with honesty and candor. Respect:
Treat everyone with respect and dignity, valuing individual and cultural differences. People are our fundamental asset. We will empower them to develop and use their talents and capabilities to the fullest.

Join us for the 2026 BBB Torch Awards for Ethics as we recognize businesses that lead with integrity and make ethical bu...
10/10/2026

Join us for the 2026 BBB Torch Awards for Ethics as we recognize businesses that lead with integrity and make ethical business practices a priority.

Thursday, Oct. 22
5–8 p.m.
Allen County War Memorial Coliseum Conference Center

Reserve your spot today: https://loom.ly/Xv76Le0

With the cost of groceries and fuel continuing to strain many household budgets, consumers are eager to take advantage o...
10/09/2026

With the cost of groceries and fuel continuing to strain many household budgets, consumers are eager to take advantage of legitimate savings opportunities. Unfortunately, scammers know this too.

Learn how to recognize free gas scams and how to protect yourself: https://loom.ly/WPVcFTE

Your BBB Business Profile can be an important part of how customers discover and learn about your business.Join us for S...
10/08/2026

Your BBB Business Profile can be an important part of how customers discover and learn about your business.

Join us for Session 3 of BBB Accreditation in Action: Enhancing Your BBB Business Profile to learn simple ways to make your profile more informative, engaging and effective.

October 13 | 2 p.m. EST

Register today: https://loom.ly/hV27iJw

Join us in celebrating our newest BBB Accredited Businesses! Their commitment to trust, integrity, and excellence sets t...
10/07/2026

Join us in celebrating our newest BBB Accredited Businesses! Their commitment to trust, integrity, and excellence sets them apart, and earning BBB Accreditation reflects a strong dedication to putting customers first.

Your BBB Business Profile is more than a listing. It’s an opportunity to tell customers what makes your business stand o...
10/06/2026

Your BBB Business Profile is more than a listing. It’s an opportunity to tell customers what makes your business stand out.

Join us for Session 3 of BBB Accreditation in Action: Enhancing Your BBB Business Profile and learn simple ways to make the most of your profile.

October 13 | 2 p.m. EST

Register today: https://loom.ly/hV27iJw

Good business starts with good ethics. Join us for the 2026 BBB Torch Awards for Ethics as we celebrate businesses that ...
10/05/2026

Good business starts with good ethics.

Join us for the 2026 BBB Torch Awards for Ethics as we celebrate businesses that make trust and integrity a priority.

Thursday, Oct. 22
5–8 p.m.
Allen County War Memorial Coliseum Conference Center

Reserve your spot today!
https://loom.ly/Xv76Le0

What do customers see when they find your business on BBB? Join us for Session 3 of BBB Accreditation in Action: Enhanci...
10/04/2026

What do customers see when they find your business on BBB?

Join us for Session 3 of BBB Accreditation in Action: Enhancing Your BBB Business Profile and learn simple ways to strengthen your profile, showcase what makes your business unique and give customers more reasons to choose you.

October 13 | 2 p.m. EST

Register today: https://loom.ly/hV27iJw

10/02/2026

What is the BBB Trades Scholarship, and how can it help someone pursuing a career in the skilled trades?

The scholarship provides eligible employees of BBB Accredited Businesses, age 28 or younger, with financial assistance for approved tools, equipment and other work-related expenses.

Hear from Angel at Brockman Heating & Air about how the scholarship supported his career.

Learn more about the scholarship: https://loom.ly/LZlY7mQ

09/28/2026

A big thank-you to PBS Fort Wayne for inviting BBB Serving Northern Indiana President and CEO Jan Diaz to join The 260 for a conversation about scam protection.

We’re grateful for the opportunity to help spread awareness and share tips that can help consumers recognize scams and protect themselves.

Take a look at the full conversation:
https://youtu.be/Z0V-v5UaryM?si=nn2rtDoRo0uD5klR

Address

PO Box 149
Fort Wayne, IN
46706

Opening Hours

Monday 8:30am - 4pm
Tuesday 8:30am - 4pm
Wednesday 8:30am - 4pm
Thursday 8:30am - 4pm
Friday 8:30am - 4pm

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