NAU Information Technology Services

Instructure has brought the Canvas platform back online, and NAU users can once again access the service. We’ll be continuing to monitor university systems throughout the end of the semester.

Instructure has reported an outage for Canvas affecting users globally. NAU will be monitoring the situation and providing updates as necessary.

Our technical teams have resolved the issue preventing NAU account logins. All services requiring NAU authentication are now accessible. If you continue to experience issues logging into your NAU account, contact the ITS Service Desk.

We're looking into an issue affecting NAU logins across multiple university services, including Canvas, LOUIE, id.nau.edu, NAUgo, and more. Our technical teams are currently investigating and working to restore service.

ITS' technical teams have resolved this morning’s Canvas issue, where students and faculty may have experienced missing courses and gradebook entries. If you continue to experience any issues accessing items in Canvas, please contact the ITS Service Desk.

We're aware of an issue affecting Canvas this morning, where students may have missing courses from their Canvas dashboards. Faculty may also find students absent from their Canvas gradebooks. Our technical teams are actively investigating and working to resolve the issue.