NDSU Hospitality & Tourism Management

Congratulations, graduates! May your future adventures be filled with memorable moments and great achievements!

Have an amazing summer break!

Creating a compelling customer experience. https://hbr.org/2023/03/8-best-practices-for-creating-a-compelling-customer-experience

Friendly Reminder: Food and Wine Show—Join Us!

Don't miss out on the Food and Wine Show presented by the Hospitality Student Association happening this coming Wednesday, April 12th, 2023, from 5:30 PM to 7:30 PM at the NDSU Alumni Center! This free-will donation event promises a night of great food, wine, live music, and a silent auction. Space is limited, so we encourage you to reserve your spot as soon as possible. To RSVP, click on the following link: https://www.eventbrite.com/e/hsa-food-and-wine-show-tickets-574965155257. You can also scan the QR code on the attached poster.

Thank you for your support, and we hope to see you there!

HB 1229 passed to legalize cigar lounges across the state:

ND Senate passes bill regarding cigar bars North Dakota has some of the strictest anti-smoking laws in the country, but that might soon change.

Travel and Adventure Show 2023: USA Travel Show. https://www.youtube.com/watch?v=Ea_U1ECkaiY

Are you curious how to serve customers better?

12 Customer Service Etiquette You Should Follow Follow these customer service etiquettes to deliver superior customer excellence across live chat, phone, social media and call center channels

Should you ban children from your restaurant? What are your thoughts?

No kids allowed: New Jersey Italian restaurant bans children under 10 No kids allowed: New Jersey Italian restaurant bans children under 10 By FOX 5 NY STAFF Published February 11, 2023 10:29AM New Jersey FOX 5 NY Share Copy Link Email Facebook Twitter LinkedIn Reddit article Hand-made fettuccine is served with Bologna's iconic "ragu" meat sauce. (Photo by David Silve...

“Save the NDSU Hospitality & Event Management program: Your voice matters!”

Dear Bison Pineapples, Industry Friends, and Supporters of the NDSU Hospitality and Event Management Program

We need your support in convincing the administration of NDSU that our program is essential to the fulfillment of NDSU’s mission as a land-grant institution for North Dakota State and beyond. The university is currently undergoing a process, known as ‘The NDSU Transform,’ to address budget deficits resulting from institutional loss of enrollment.

The NDSU Transform Proposal (https://www.ndsu.edu/president/ndsu_transform/) outlines plans for strategic investments and reductions, and unfortunately, our program has been identified as one of those low-enrollment programs at risk of being eliminated.

For over 35 years, NDSU Hospitality and Event Management Program has been devoted to achieving NDSU’s mission. We have been highly productive in research and creative endeavors, furthering the university’s mission as a research institution. The research output of our program has been of exceptional quality, propelling the university to the forefront in this field. As the only 4-year degree program of its kind in the state, our program has addressed the industry’s workforce needs by providing our students with the quality education and training necessary to excel in this rapidly growing field. As a result, our graduates have been leading the way in this industry and contributing to the economic growth of the state.

Despite the decrease in enrollment due to changes in the needs of students in hospitality and tourism education and the Covid-19 Pandemic, there is still hope for the future of hospitality education. The industry has experienced dramatic shifts in recent years, but the outlook for the future remains strong. There is an increased demand for hospitality students with the necessary skill sets and knowledge to thrive in this ever-evolving sector.

Your support will be invaluable in ensuring that our program remains a part of NDSU’s academic offerings and continues to provide students with the best possible educational experience to support this important industry. NDSU is collecting feedback via an online survey (https://ndstate.co1.qualtrics.com/jfe/form/SV_b3jcSKVuIffZDD0?fbclid=IwAR1-B-8T3NXlTUlrrbKP53nrz4HgHEEySpkPjQ39uf62NLtsIMtBXvwxCd) that is open until February 15th. We kindly ask you to take a few moments to complete the survey and/or send a letter to [email protected]. Should you have any questions, please contact JD Park, the program coordinator ([email protected]).

Thank you for your time and support.

Sincerely,
NDSU Hospitality and Event Management

Airlines' reward point polices are changing.

Airlines raising requirements for frequent flyer point systems Some airlines are raising the requirements for passengers to achieve “elite” status for their point systems back to pre-pandemic levels. NBC News’ Tom Costel...

Some hotels are now offering autism-friendly play areas for children.

Thinking About Diversity, Equity, and Inclusion in Hospitality | By Ashley Sellhorst In recent years, the hospitality industry has faced well-placed scrutiny over its lack of diversity, equity, and inclusion (DEI). The Rising Sales Leader Council discussed how they are thinking about DEI at personally and professionally.