Health Care Administration Program at UWEC

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Health Care Administration Program at UWEC Welcome to the page for the Health Care Administration Program, in the College of Business!

Hello and welcome to the Health Care Administration program (more affectionately called HCAD) at the University of Wisconsin - Eau Claire! Look for relevant information on this page about HCAD activities and what the Center for Health Administration and Aging Services (CHAASE) is up to. Faculty and staff in HCAD:
Dr. Jennifer Johs-Artisensi
Professor
Program Director
[email protected]
(715) 836-3589

Dr. Frances Hawes
Assistant Professor
[email protected]
(715) 836-3149

Dr. Lindsey Creapeau
Assistant Professor
CHAASE Interim Director
[email protected]
(715) 836-2088

Prof. Natalie McMurry
Administrative Residency Coordinator
[email protected]
(715) 836-5067

Adrianne Sullivan
CHAASE Events & Outreach Coordinator
[email protected]

Michael Schumacher ('24)
CHAASE Student Intern
[email protected]

Jenna Thieding ('25)
CHAASE Student Intern
[email protected]

✨Leadership Project Spotlight✨During her administrative residency at Villas at Brookview located in Golden Valley, Minne...
10/14/2026

✨Leadership Project Spotlight✨
During her administrative residency at Villas at Brookview located in Golden Valley, Minnesota, Oliva Carlson (26’) addressed the challenge of missed breaks in the nursing department in hopes to increase staff well-being, satisfaction, and decrease overtime pay.

Olivia implemented a break schedule for CNAs and nursing staff, education, break tracking, and sent out staff satisfaction surveys. By utilizing this strategy, Olivia was able to successfully decrease the number of missed breaks, increase staff satisfaction, and cut back on labor costs.

Her results showcase this!
• Missed meal breaks decreased by 40%.
• On a 5-point scale, staff satisfaction increased by 2.2 points.
• Labor costs due to missed breaks dropped by 64.8% and are still trending downwards.

Olivia took this systematic challenge as an opportunity to utilize her analytical skills, problem solving, and leadership skills to come up with a great solution. We love seeing how our students apply their classroom knowledge to their residency sites! Amazing work, Olivia!

💙 National Residents' Rights Month 💙In October, we recognize and celebrate the rights, dignity, individuality, and voice...
10/09/2026

💙 National Residents' Rights Month 💙

In October, we recognize and celebrate the rights, dignity, individuality, and voices of residents in long-term care.

We encourage you to share your experiences, engage in conversations, and stand up for the rights of residents everywhere. Together, we can create a culture of respect and awareness that honors every individual’s unique journey.

🔷 2026-27 ACHCA Apparel Fundraiser 🔷Help support UW- Eau Claire's student chapter of ACHCA! The student chapter of ACHCA...
10/09/2026

🔷 2026-27 ACHCA Apparel Fundraiser 🔷

Help support UW- Eau Claire's student chapter of ACHCA!

The student chapter of ACHCA is excited to launch our apparel fundraiser. Every purchase helps support the chapter and gives them to the opportunity to continue building meaningful experiences and professional connections for our members.

Find the link in our bio to shop, or scan the QR code!

Thank you to everyone to supports their journey toward becoming the next generation of healthcare leaders!

✨Leadership Project Spotlight✨During her administrative residency at Providence Place located in Minneapolis, Minnesota,...
10/07/2026

✨Leadership Project Spotlight✨
During her administrative residency at Providence Place located in Minneapolis, Minnesota, Alexa Brokaw (26’) tackled the common challenge of charting compliance to help assist with reimbursement and continuity of care.

Alexa implemented a monthly charting challenge for all units to introduce a little friendly competition. By utilizing this strategy Alexa was able to increase charting compliance, decreased variation in charting completion between units, and improve staff knowledge.

Her results demonstrate this success!
• Charting compliance jumped by 20%.
• Charting completion variation decreased by 32% between units.
• Overall, 70% of staff reported improved understanding.

Alexa took this operational challenge as an opportunity to practice her leadership, data analytical skills, and problem-solving. We love seeing how students apply their classroom knowledge to the field! Great work, Alexa!

✨Leadership Project Spotlight✨Lexi Bielawa (’26) of The Marquardt Health Center located in Watertown, Wisconsin addresse...
10/02/2026

✨Leadership Project Spotlight✨
Lexi Bielawa (’26) of The Marquardt Health Center located in Watertown, Wisconsin addressed the challenge of payer source tracking and transparency to reduce bad debt expense.

Lexi implemented a standardized financial tracking process, a financial counselor, and education for residents and families. By utilizing this strategy Lexi successfully reduced bad debt revenue and received great feedback from staff and family members.

Her results speak to this success!
• Within two months they reached full compliancy in financial tracking and visibility.
• The projected decline in bad debt expense was 6.3% in 2026.

What started as a systemic problem allowed Lexi to practice her leadership, communication, investigation, data analyzation, and solution creation. It is great to see our students’ creations when they apply their knowledge and skills in the field. Wonderful work, Lexi!

🎃Save The Date🎃Don't miss our Fall HCAD Open House, taking place Monday, October 26th from 4-5pm in the CHAASE Suite (Sc...
10/01/2026

🎃Save The Date🎃

Don't miss our Fall HCAD Open House, taking place Monday, October 26th from 4-5pm in the CHAASE Suite (Schneider 226)!

Wear your Halloween costume for the costume contest! We will have FREE fall themed mocktails and pizza! Play games and win prizes. Get to know your faculty and network with other students. This event is open to all UWEC and HCAD students wanting to learn more about the HCAD program. We can’t wait to see you all there!

HCAD faculty continue to contribute to national conversations shaping the future of healthcare! 🏥✨Dr. Jennifer Johs-Arti...
09/25/2026

HCAD faculty continue to contribute to national conversations shaping the future of healthcare! 🏥✨

Dr. Jennifer Johs-Artisensi recently participated as an invited expert in a national Think Tank, "Transforming Long-Term Care: Empowering Leaders, Strengthening the Workforce, and Reimagining the Future" hosted by the American Organization for Nursing Leadership (AONL) Foundation and the National Association of Directors of Nursing Administration in Long-Term Care (NADONA).

Leaders from practice, education, research, and policy came together to explore solutions to long-term care workforce challenges and the leadership strategies needed to support high-quality care for an aging population.

✨Leadership Project Spotlight✨Jillian Bautista (’26) at Eastcastle Place of Milwaukee, Wisconsin tackled the important c...
09/23/2026

✨Leadership Project Spotlight✨

Jillian Bautista (’26) at Eastcastle Place of Milwaukee, Wisconsin tackled the important challenge of medication cart organization and structure, contributing to less medication errors.

Jillian implemented staff training and monthly audits to increase understanding, compliance, and accountability with medication cart organization. By utilizing this approach Jillian successfully reduced medication cart errors, and increased staff members’ confidence and competency.

And after 5 weeks her results showcase this!

• Compliance Rate was 98.4%

• Errors dropped approximately 97%

• On a 5-point scale confidence and competency increased an average of 1.3 points

What started as system-level challenge enabled Jillian to lead, analyze data, and devise a solution that left a positive impact on the staff and residents. We are always excited to watch our students apply their knowledge in the field and to see what they create. Amazing work, Jillian!

🍂 Residency Students' Fall Module 🍂Our residency students traveled back to Eau Claire again for their first module earli...
09/21/2026

🍂 Residency Students' Fall Module 🍂
Our residency students traveled back to Eau Claire again for their first module earlier this September.

Over the three days, students were back in the classroom learning about core leadership competencies, gaining insight into grief present in facilities, and began working on their applied research and process improvement projects.

Students had the opportunity to experience a Dementia Live simulation, offering them a perspective on what daily life may feel like for someone living with dementia.

Outside of the classroom, they had several opportunities to connect and network with their peers, as well as members of our CHAASE board, to share their experiences with residency thus far!

It was wonderful having you all back on campus and we can’t wait to see you during Winter module. Until then, keep learning, growing, and leading.

Address

Schneider Hall, Room 226, 105 Garfield Avenue
Eau Claire, WI
54702

Telephone

+17158362736

Website

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