Customer Service & Sales and Business of Retail Training

Customer Service & Sales and Business of Retail Training The Customer Service & Bus. of Retail certifications are for teachers who need the NRF credential. WHY SHOULD YOU BECOME CERTIFIED?

Learn how to demonstrate the knowledge and skills in areas that employers value, how to define retail and the economics of retail, understand the customer, customer service and much more. Over 110,000 students across the United States (including Puerto Rico) are benefiting from the knowledge and skills they’ve gained using our Customer Service and Sales credentials. Many of the participants are st

udents, job seekers or current retail employees looking to take the next step in their career. If you are interested in obtaining or pursuing a career in retail that values customer service, look no further. WHAT YOU'LL LEARN

Learn about products and services
Assess and meet customer needs
Prepare for selling, gain customer commitment and close the sale
Understand the basics of store operations and inventory control
Explore the process of merchandising
Understand the importance of common employability skills
Craft polished resumes

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26236 Wax Road
Denham Springs, LA
70726

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