26/01/2022
An effective leader must be both caring and direct.
As you contemplate providing feedback to a team member on a challenge they’re having, note that if you’re harboring frustration of carrying unresolved anger or sadness about past experiences, those will affect how you enter and conduct the interaction.
It’s important to work through your own issues first. Talking them out or writing about them may help, or even just spending some time thinking them through.
While some argue that you can't show empathy if you want to be a strong and decisive leader, Katharine Manning argues that the opposite may be true.