08/17/2026
We wanted to share a quick update with everyone who currently has a memorial rod order with us.
William recently had an unexpected surgery that has unfortunately resulted in some serious complications, significantly pushing back our plans to get him back into the shop. Right now, our priority is keeping him out of the hospital and hopefully preventing the need for an additional emergency surgery.
We’ve had a few people reach out recently regarding their memorial rod orders who have been unable to get ahold of William. I completely understand the concern, especially considering the incredibly personal and meaningful nature of these orders.
At the moment, I am doing my best to juggle our kids going back to school, running my salon, attending school full time, caring for William, and helping manage communication for the shop while he recovers.
Please know that we understand exactly how precious every memorial rod is and how sacred the remains entrusted to us are. We take that responsibility 110% seriously and treat every person’s loved one and their remains with the utmost care, dignity, and respect. That has not changed and never will.
We are simply asking for a little grace, patience, and understanding while our family works through this unexpected medical setback.
If you have already texted us and have not received a response, please feel free to send another text. We will respond as soon as we are available and able to do so. We do not answer phone calls due to the extremely high volume of calls we receive throughout the day, so texting is the best way to reach us.
Thank you so much for your patience, understanding, and grace during this difficult and unexpected time. We truly appreciate it more than you know. ❤️ -Lindsie