09/01/2026
Sue lost her vision, literally, overnight. As a working IT professional, she knew technology was the way to help her remain independent. After a frustrating search for tech training, Her physical therapist told her about Second Sense, and she began working with Eric. " "Finally I found Eric who understands tech, what it means to be blind, and how to train people who are blind to use technology. Sue was always a mouse user on the computer, however, JAWS, the assistive technology program she would need to use, is controlled only by keyboard commands. So, Sue began with a typing program to improve her keyboarding skills. One of Sue’s goals was to be able to read her emails privately. As Sue progressed with her keyboarding, she and Eric tackled using JAWS with Gmail and Outlook. In addition to her weekly lessons, Sue also practiced at home so she could decide which program suited her best. “This training has transformed my life," Sue shared. “Now, not everyone and their uncle reads my emails! I still have a long way to go, but I know I have a resource to work through it with me. Excellent job, Sue! We know you’ll be going further to use your computer as productively as you need!