11/08/2013
Coming Soon! - eduroam is Replacing Libertad Wireless Network. Click here for more information --> http://helpdesk.utb.edu/Knowledgebase/eduroam%20Wireless%20Network.aspx
ITS VIRTUAL HELP DESK - eduroam Wireless Network
Description:eduroam will be replacing Libertad. Users will soon see the eduroam wireless network broadcasting on campus. No device registration or profile setup is required.How to:Simply select the eduroam wireless network. When prompted to login:
08/13/2013
UTB is moving its email services to the cloud! We are migrating emails to Microsoft Office 365 which offers email and online applications such as Word, PowerPoint and Excel! Click here for more information http://helpdesk.utb.edu/Knowledgebase/Office%20365%20Migration.aspx
ITS VIRTUAL HELP DESK - Office 365 Migration
07/17/2013
Stay connected! Obtain the UTB Mobile app from your app store.
07/01/2013
Need assistance with registration, admissions, or financial aid, visit this Q&A web site http://www.utb.edu/em/UTB-GET-HELP.aspx
03/18/2013
Learn how to connect to the wireless network on campus with your Android device --> http://helpdesk.utb.edu/Knowledgebase/Android%20Devices%20-%20Wireless%20Access%20and%20UTB%20Email%20Setup.aspx
ITS VIRTUAL HELP DESK - Android Devices - Wireless Access and UTB Email Setup
Android Devices - Wireless Access and UTB Email Setup Access the wireless network:Instructions may vary depending on the Android version.Obtain the device MAC address: Go to Settings --> About device --> Status Register the MAC address: Go to https://blue.utb.edu/libertad/reg-main.asp …
02/28/2013
Purchase discounted software online. Clock on link for more info. http://helpdesk.utb.edu/Knowledgebase/Software%20Sales.aspx
ITS VIRTUAL HELP DESK - Software Sales
Microsoft software can be purchased via the UTB HiEd store which offers of student discounts. You must be a current student (enrolled for a class currently in session) or a current UTB employee. You must have a UTB email account. Only one copy of each Microsoft software product can be purchased.
01/23/2013
Download a copy of the ITS Help Desk 2013 Calendar!! http://helpdesk.utb.edu/SiteAssets/SitePages/Home/helpdeskcalendar.pdf
http://helpdesk.utb.edu/SiteAssets/SitePages/Home/helpdeskcalendar.pdf
11/08/2012
Keep your contact information on file with UTB up to date! Here's how --> http://helpdesk.utb.edu/Knowledgebase/Change%20Your%20Email%20Address,%20Mailing%20Address%20and%20Phone%20Number%20Via%20Scorpion%20Online.aspx
02/28/2013
02/25/2013