American Meridian University

Never forget, please keep everyone in your thoughts and memories today

Happy Independance day from all of us here at AMU!

Happy Martin Luther King Jr. day from all of us here at AMU!!

Photo: MLK breakfast, Dr. Sharon L. Burton is with DE State Rep Lisa Blunt Rochester

Warm wishes and a Happy New Year from us here at AMU!

Today we want to wish everyone a happy and safe Veterans Day!!

Process Decision Program Chart (PDPC) is a technique designed to help prepare contingency plans. The emphasis of the PDPC is to identify the consequential impact of failure on activity plans, and create appropriate contingency plans to limit risks. Process diagrams and planning tree diagrams are extended by a couple of levels when the PDPC is applied to the bottom level tasks on those diagrams.

Learn more about the process decision chart with the video below!

https://www.youtube.com/watch?v=TkUrItlTzkE

Force Field Analysis is a method for listing, discussing, and evaluating the various forces for and against a proposed change. When a change is planned, Force Field Analysis helps you look at the big picture by analyzing all of the forces impacting the change and weighing the pros and cons.

To learn more about the Force Field Analysis, take a look at the video below:

https://www.youtube.com/watch?v=tx6H4IL8R_s&list=PLE4eBrf71_lONZsZDldWQ3xw1D2vtqMA6

Higher education institutions are and have been under specific scrutiny in the past decade. Decreased enrollments, lack of funding, low support of scholarly activities are all items that have and will continued to be reviewed in years to come. What can practitioners do to help justify the need for doctoral education and scholarly work?

Read about the benefits of quality management, specifically benchmarking higher ed programs in the US.

Title "The Benefits of Benchmarking Non-Tradational Management Programs to Increase Retention on Higher Education Continuing Educational Programs" by Dustin Bessette and Dr. Sharon L. Burton.

https://www.researchgate.net/profile/Dustin_Bessette/publication/261364315_The_Benefit_of_Benchmarking_Non-traditional_Management_Programs_to_Increase_Retention_on_Higher_Education_Continuing_Educational_Programs/links/0f3175340f28459f54000000.pdf

www.researchgate.net

How does digital social media marketing and higher education work in blended learning programs?

Read below to find out!

https://www.researchgate.net/profile/Dustin_Bessette/publication/261364055_Methods_in_Digital_Marketing_Through_Social_Media_Technology_to_Advertise_Higher_Education_Blended_Learning_Programs/links/0deec5340f20edbc71000000.pdf

www.researchgate.net

University business schools are facing intense criticism that their traditional MBA and other graduate management curriculum fail to teach change management skills, employee development
skills, employee recruiting skills, team-building skills, and the importance of ethical behaviour. Due to increasing technology, competition, and workforce diversity, today’s leadership decisions are more complex than they were five years ago. The need for today’s middle managers, senior managers, vice presidents, COOs, and CEOs to have more advanced leadership education has become critical, but the traditional Ph.D. and even the Doctor of Business Administration (DBA) have not become a recognized and acceptable viable solution.

Please read Emerging Options in Doctoral
Study in Management for International Executives by Dr. Darrell Norman Burrell

http://www.vikalpa.com/pdf/articles/2006/2006_jul_sep_13_17.pdf

www.vikalpa.com

Academia is ever changing. What can you do as a faculty member to better understand and modify your industry and the advancement of technology? Read the following published paper by Dr. Sharon L. Burton & Dustin Bessette.

"Understanding and Applying Technology in Faculty Development Programs"

http://eric.ed.gov/?id=ED562238

ERIC - Understanding and Applying Technology in Faculty Development Programs, International Association for Development of the Information Society, 2013-Oct Being aware of what is absent in faculty development programs is important for practitioners and researchers so that they can create and advance programs, and support the development of knowledge, skills, and abilities for distance education instructors. Requests for distance education courses persi...

Do you work in the customer service field? Are you looking to change the way customers think of your organization? Take a look at the following book as a great reference and read for your industry.

Rekindling the art to customer service by Dr. Sharon L. Burton.

https://books.google.com/books?hl=en&lr=&id=N5ibz_24E_sC&oi=fnd&pg=PR6&dq=info:MuUzbLuGtUgJ:scholar.google.com&ots=QEnutOjrBp&sig=s3_YghHjLqdqY_mo2Maci4WpK7Q =onepage&q&f=false

Quality Customer Service Rekindling the Art of Service to Customers Quality Customer Service Rekindling the Art of Service provides reflective and easy to read narratives about customer service, via the lens of seven characters that individually represent different business types. The characters, Dollar, Stu, Meaty, Shopper, Peachie, Medic, and BATS, depict quality…