AOTMP

AOTMP For 23 years AOTMP® has helped organizations, professionals, and technology providers improve technology management performance and advance the industry.

Telecom Management Best Practices and Industry Standards for Enterprises and Vendors

Technology spend is easy to measure.Technology value is harder.Organizations need visibility into more than invoices and...
09/21/2026

Technology spend is easy to measure.

Technology value is harder.

Organizations need visibility into more than invoices and budgets. They need to understand utilization, waste, business impact, risk and whether technology investments are producing the outcomes expected of them.

That’s the focus of The New Economics of Technology: Making Spend, Value, and Waste Visible at the AOTMP® State of the Technology Management Industry on October 14.

Hear perspectives from John Venditti of Sakon, Gail Trafton of Sysco Corporation, and Russell Hodge of Asignet as we examine how organizations can better connect technology spend to value.

If you’re part of your organization’s internal technology team, register and join us. Current AOTMP® annual sponsors are also invited to participate.

https://aotmp.com/state-of-the-technology-management-industry/

AI adoption is accelerating. Is governance keeping up?As AI moves deeper into technology environments, organizations fac...
09/18/2026

AI adoption is accelerating. Is governance keeping up?

As AI moves deeper into technology environments, organizations face new questions around security, data, ownership, risk, cost and lifecycle governance.

Who approves AI services? What information can they access? Who owns them? How are they monitored? And what happens when they're no longer needed?

These are no longer future questions.

We'll tackle them at the AOTMP® State of the Technology Management Industry on October 14 as part of the discussion around risk, security and governance in an AI-driven technology ecosystem.

Wednesday, October 14 | 11:00 AM–3:00 PM ET | Live Online

Registration is available to professionals managing their organization's internal technology environment. Current AOTMP® annual sponsors are also invited to participate.

https://aotmp.com/state-of-the-technology-management-industry/

Your service desk met its SLA. But did the business get what it needed?Traditional service desk metrics can show how qui...
09/17/2026

Your service desk met its SLA. But did the business get what it needed?

Traditional service desk metrics can show how quickly tickets were answered and closed.

They don't necessarily show whether employees remained productive, business impact was minimized, communication was effective, or recurring problems were actually addressed.

Technology management performance needs to be measured by more than activity.

Read today's AOTMP® Executive Briefing:

When the Service Desk Fails, the Business Feels It

https://aotmp.com/when-the-service-desk-fails-the-business-feels-it/

Where is your technology spend creating value—and where is it creating waste?Knowing what an organization spends is only...
09/16/2026

Where is your technology spend creating value—and where is it creating waste?

Knowing what an organization spends is only the beginning.

Technology leaders increasingly need visibility into utilization, business value, waste and where resources can be redirected to produce better outcomes.

That's the conversation behind “The New Economics of Technology: Making Spend, Value, and Waste Visible” at the AOTMP® State of the Technology Management Industry on October 14.

Wednesday, October 14 | 11:00 AM–3:00 PM ET | Live Online

If you manage technology within your organization, reserve your seat.

https://aotmp.com/state-of-the-technology-management-industry/

We’re excited to announce that Tim Hands-Renwick has been accepted into the AOTMP® Advisory Council!Each member of this ...
09/15/2026

We’re excited to announce that Tim Hands-Renwick has been accepted into the AOTMP® Advisory Council!

Each member of this exclusive group is selected for their leadership, expertise, and commitment to advancing excellence in technology management.

We’re proud to welcome you to our community of professionals shaping the future of the industry through shared insights and collaboration.

Discover more about the Advisory Council: https://aotmp.com/industry-education-advisory-council/

Every technology provider can make claims about what its solution can do.Independent certification provides another sour...
09/14/2026

Every technology provider can make claims about what its solution can do.

Independent certification provides another source of information to consider when evaluating those claims.

AOTMP® independently certifies technology solutions against established criteria to help organizations identify solutions committed to proven technology management practices and performance.

Looking for options to help solve your next technology management challenge?

Explore the AOTMP® Certified Solution Directory:

https://aotmp.com/find-a-vendor/

What happens when AI leaves the lab and starts doing real work?That's when the lessons get much more interesting.What wo...
09/11/2026

What happens when AI leaves the lab and starts doing real work?

That's when the lessons get much more interesting.

What worked? What broke? How did daily workflows change? And how did governance evolve once AI moved into production?

Those are the real-world experiences behind “AI Operations & Automation: From Experiments to Agentic IT” at the AOTMP® State of the Technology Management Industry on October 14. The current agenda lists Glenn Leatherwood, Chris Torbit, and Angela Saldana for this session.

Wednesday, October 14 | 11:00 AM–3:00 PM ET | Live Online

Don't register just to hear more about AI. Register to learn from people actually working through it.

Registration is free for professionals managing their organization's internal technology environment and AOTMP Community Sponsors.

https://aotmp.com/state-of-the-technology-management-industry/

If a report doesn't help someone make a decision, what value is it creating?Technology leaders don't need more data for ...
09/10/2026

If a report doesn't help someone make a decision, what value is it creating?

Technology leaders don't need more data for the sake of data.

They need trusted information that tells them what's happening, why it matters to the business, and what action or decision is required.

That's the focus of today's AOTMP® Executive Briefing:

“Make Every Report Drive a Decision.”

Read the briefing and challenge your reporting teams to turn data into action:

https://aotmp.com/make-every-report-drive-a-decision/

Looking for a technology solution? Start with more than a sales pitch.Organizations need providers and solutions that ca...
09/09/2026

Looking for a technology solution? Start with more than a sales pitch.

Organizations need providers and solutions that can help solve real technology management problems and improve outcomes.

AOTMP® independently certifies technology solutions against established criteria, giving buyers another source of information when evaluating potential options.

If you're looking for technology solutions, explore the AOTMP® Certified Solution Directory.

Find an AOTMP Certified Solution:

https://aotmp.com/find-a-vendor/

Would your recovery plan actually work tomorrow?An outage, cyber incident, or critical supplier failure is a bad time to...
09/08/2026

Would your recovery plan actually work tomorrow?

An outage, cyber incident, or critical supplier failure is a bad time to discover that technology, dependencies, vendors, or responsibilities have changed since the plan was last tested.

A plan that hasn't been tested recently is still an assumption.

AOTMP's latest article provides practical steps for finding the gaps before an actual disruption does.

Read “Review Resilience Before You Need It.”

https://aotmp.com/review-resilience-before-you-need-it/

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