10/07/2026
Over the summer, Infinite Campus switched to a new payment processor for all online payment functions in the Campus Portal. This will have no impact on how payments are processed, however, if you haven’t noticed already you will need to update the following in your parent portal:
Add Payment Method(s):
• Your information was NOT automatically transferred over to ensure the security and confidentiality of your data.
• Add credit/debit card information or bank accounts.
To validate bank account information there will be two options:
1. Automatic Validation - You’ll be prompted to log into your bank to validate your account.
2. Manual Validation – 24-48 hour manual confirmation process before the account will be activated.
If you need assistance adding payment methods, please follow these instructions (https://kb.infinitecampus.com/help/payment-methods-new
Update Recurring Payments:
• To ensure the security and confidentiality of your data, your recurring payments will NOT be transferred.
• Add any recurring payments you previously had set up and use the new payment methods you created.
• If you need assistance with recurring payments, please view these instructions (https://kb.infinitecampus.com/help/recurring-payments-portal).
There are no other changes in the way you will experience online payments.