Auburn University OIT

🐅 ROAR INTO PRINTING ON CAMPUS! 🐅
Let's get back in the groove now that classes have started.

STEP 3. Let’s get printing! 🖨️
With over 30 printer and copier locations spread across campus, printing couldn’t be more convenient. We also have a full-time Ricoh printing technician on campus to service and support all the TigerPrint printers and copiers. Simply add funds to your TigerPrint account, print directly from your device, and release the print job at the printer location of your choice with your TigerID.

For a step-by-step guide to printing on campus, visit aub.ie/tigerprintkb

👉 Did you know? Next to Panera Bread on the 2nd floor of the RBD Library, OIT has a printing specific help desk. Come talk to one of our knowledgeable student workers and we will get you printing in no time!

💙 Think Auburn. 🧡 Think TigerPrint. 💙

Need help printing? Contact the OIT Service Desk:
Call: 334-844-4944
Email: [email protected]
Chat: aub.ie/oit
Zoom: aub.ie/sdhelp
Visit: 3rd Floor, RBD Library 3010

🎉 IT'S GREAT TO BE ON CAMPUS! 🎉
Let's get back in the groove now that classes have started.

STEP 2. Let’s get reactivated! 📱
Did you get a new phone or device over the summer and now Duo Mobile isn’t working properly? Not a problem! All you need is a reactivation of your account on the new device.

Go to aub.ie/duoreactivate for a step-by-step guide to reactivate your Duo Mobile app.

👉 Did you know? OIT recommends using the Duo Mobile app for push notifications as your authentication method. It is easy to use and easy to reactivate, if needed.

For more information on Duo Authenticate, visit aub.ie/usingduo

💙🧡 Hot Auburn Days + Cool Duo Security = No Sweat!!! 🧡💙

Can’t get your Duo reactivated? Contact the OIT Service Desk:
Call: 334-844-4944
Email: [email protected]
Chat: aub.ie/oit
Zoom: aub.ie/sdhelp
Visit: 3rd Floor, RBD Library 3010

🎉WELCOME BACK TO CAMPUS!🎉
Let's get back in the groove now that classes have started.

STEP 1. Let’s get connected! 📶
eduroam is the main wireless network on campus. To log on to eduroam, be sure to use your full Auburn email address and your Auburn password.

ℹ️Did you know? If you visit another college campus that uses eduroam, you will be able to log on to their network with your Auburn credentials!

For more information on eduroam, visit aub.ie/eduroam

💙🧡 Here's to a great Fall Semester!!! 🧡💙

Can’t get connected? Contact the OIT Service Desk:
Call: 334-844-4944
Email: [email protected]
Chat: aub.ie/oit
Zoom: aub.ie/sdhelp
Visit: 3rd Floor, RBD Library 3010

👀 AU OIT asks everyone to stay cyber-aware! 👀

The start of a new semester is prime time for phishing attempts. By email, text or even voice calls, the Auburn University Office of Information Technology asks you to stay mindful of possible threats.

Keep these tips in mind:
🔸PAUSE before you click.
🔸 QUESTION if a message makes you feel differently, such as scared or alarmed.
🔸 When in doubt, REPORT it!

For the full Auburn News story visit: https://wire.auburn.edu/content/announcements/2026/08/07120207-announcement.php

And don’t forget to visit aub.ie/cybersecurity for more tips and tricks on staying cyber-safe!

If you believe you have been a victim of a phishing attempt or scam, please reach out to the OIT Service Desk at:

Call: 334-844-4944
Email: [email protected]
Chat: aub.ie/oit
Zoom: aub.ie/sdhelp
Visit: 3rd Floor, RBD Library 3010

Hey Auburn... Keep your 👀 peeled for PHISHING SCAMS!!!

Stay alert: Phishing attempts increase at the start of each semester Stay alert: Phishing attempts increase at the start of each semester

☀️ Summer is heading out and Fall is coming in 🍁

This week during Term Break, the OIT Service Desk will be open Monday through Friday from 7:45am to 4:45pm. We will return to normal hours on Sunday, August 16th at 5:00pm.

If you need help during this time, please visit aub.ie/knowledge to access our OIT Knowledge Base for quick step guides to help you through top tech issues.

🎉 Enjoy your last week before classes begin! 🎉

🎓✨ Congratulations to our very own Engineering Barbie, Lillie McGregor! ✨🎓

From solving complex engineering problems to creating the sweetest baked treats, Lillie does it all with talent, grace, and a heart of gold. As thoughtful as she is brilliant, she makes every room brighter, especially for her beloved cat, Hedwig. We're so proud of all she's accomplished and can't wait to see what amazing things she builds next.

Congratulations, Lillie! The future is lucky to have an engineer as sweet as you. 🩷🧁🐱⚙️

⏰ SUMMER 2025 Alumni Account Changes ⏰

For the past year, Summer 2025 graduates have had access to applications provided by Auburn. This grace period will be ending SOON! Access to applications such as Microsoft 365, OneDrive, Box, etc. will end and all files will be removed.

💾 Make sure all files and photos are moved to a personal account ASAP!

For more information on this transition, visit aub.ie/gradchanges.

📢 Change By Vendor - Microsoft 365 📢

Starting July 13, 2026, Microsoft made changes to support for older Mac operating systems or devices. Some users on macOS or iOS devices may notice that Microsoft 365 apps (Word, Excel, PowerPoint, Outlook, or OneNote) can open and print files, but cannot edit, save, or create new files. This is called reduced functionality mode. This issue affects both Microsoft 365 subscribers on MacOS, iPhone, and iPad, and those with non-subscription software, including Office 2021 or Office 2019 on MacOS.

👍For most users, updating your operating system (OS) and updating your Microsoft 365 apps will resolve this issue.👍

For more troubleshooting steps for this issue, visit aub.ie/M365UpdateforMac

If you continue to have issues, please reach out to the OIT Service Desk:

Call: 334-844-4944
Email: [email protected]
Chat: aub.ie/oit
Zoom: aub.ie/sdhelp
Visit: 3rd Floor, RBD Library 3010

🛡 Summer Cyber Series 🛡

So, you think you’ve been phished? 🎣🐟

Good news! As an Auburn University user, you can quickly and easily REPORT the phishing email to our Cybersecurity Team. In the top tool bar of the Microsoft Outlook application, you will find the “Report” phishing button. When you click this button, the email will be sent to your deleted folder, and our Cybersecurity team will be notified. At that point, our Cybersecurity team will investigate 🕵 the email and be able to take further steps to prevent any additional issues from the email.

👉 For a step-by-step guide for reporting a phishing email in Outlook, visit aub.ie/reportphishing

👉 If you receive a phishing email on a personal account, the best course of action is to simply ❌DELETE❌ it.

👉 For examples of the latest phishing scams to the AU community, visit aub.ie/phishtank or if you would like more information on phishing scams, please visit aub.ie/phishing

If you believe you have fallen victim to a phishing scam, please contact the OIT Service Desk at:

Call: 334-844-4944
Email: [email protected]
Chat: aub.ie/oit
Zoom: aub.ie/sdhelp
Visit: 3rd Floor, RBD Library 3010

🐾