Dr. Rivlin's Leadership Coaching

"We humans are grossly inefficient in trying to get things done because most of our energy is spent on trying to make sure we look good, or on making sure that people think of us in a certain way, or on getting triggered by one another. I suspect that business leaders have realized that it’s relatively easy to get technical expertise in almost anything, but to get people who can understand and get along with one another, that is a challenge. "

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What is emotional intelligence, and why is it crucial in the workplace Harvard psychologist breaks down why employers are increasingly seeking out workers with intuitive as well as analytical skills.