12/05/2025
With efforts to increase transparency and highlight organizational changes, CCAF is providing current students, advisors, educational partners, and prior service members with updated information on available resources to access academic records to support Airmen achieve their educational goals. This aligns with Air University’s message to the field, “Air University streamlines CCAF and PME transcript requests”, 3 Dec 2025, highlighting the 10,000 transcript requests Air University processes per month. Some transcript requests may take 30 business days to process to ensure accuracy, with many requests are completed sooner.
https://www.airuniversity.af.edu/.../air-university.../
Recently, the Air University has consolidated all Registrar functions from CCAF, Air Force Institute of Technology (AFIT), and Professional Military Education programs (ex. Air Command and Staff College) into the AU Registrar at Maxwell AFB in order to
properly centralize command, distribute control effectively, and match authorities and responsibilities across the AU enterprise. The AU Registrar oversees transcript processing, student record maintenance, updates of education levels to military personnel records, and certifies graduation eligibility. Furthermore, AFCOOL, as a Voluntary Education endeavor, now reports directly to Air University and is no longer subordinate to CCAF.
To meet transcript demands, the AU Registrar utilizes Parchment, an electronic transcript delivery service. Parchment is the primary method for sending external transcripts or requesting an AU transcript for CCAF degrees.
https://www.parchment.com/u/registration/32882/institution
For civilian institutions that do not use Parchment, National Student Clearinghouse may also be used. Civilian institutions that do not use digital transcripts, can mail hard copies of transcripts to the following address:
Air University Registrar
ATTN: Undergraduate Services
60 W Shumacher Ave
Maxwell AFB, AL 36112-6337
Efforts are ongoing to remove outdated information and obsolete resources online. Please visit https://www.airuniversity.af.edu/CCAF/ or https://www.airuniversity.af.edu/Registrar/ for the most up-to-date information.
If further assistance is required, please see below for information on common issues.
Current Students (Individuals who have not separated):
a) Students should coordinate with their local Education Office for degree support and questions, Education Offices have CCAF-trained Advisors available to review education records and assist with issues. If further resolution is required, CCAF Advisors will submit Student Action Requests on the member’s behalf.
b) Individuals desiring an official AU transcript for potential transfer of credit to a civilian institution, may be able to use an unofficial transcript in the interim –
1. Transfer is subject to each civilian institution’s policies. Individuals may access their unofficial transcripts through AFVEC using the instructions in the image below.
2. Students will need to create an account in AFVEC if not already created.
i. Log into AFVEC: https://afvec.us.af.mil/afvec/dashboard
ii. Once logged in: On the left-hand side, click on the CCAF
dropdown arrow.
iii. Click “Student Services.”
iv. A pop-up will appear: Click “CONTINUE TO EXTERNAL
SITE.” The AU/CCAF page will open.
v. Log in.
vi. Once the page loads, click on the title “Print
Documents.”
vii. Allow the page to load.
viii. On this page you can download your AU transcript
(unofficial) and any other document you may need.
c) Individuals seeking their diploma should contact the Education Office that originally submitted their application to graduate. CCAF diplomas are mailed semi-annually to Education Offices for dissemination – Fall Graduates can expect their diplomas to be available early November and early May for Spring Graduates. Due to the government shutdown, there is a delay in shipping the Fall
diplomas.
1. If a student is unable locate their diploma after contacting the original Education Office, students should personally submit a request in ServiceNow and specify if this is a re-print or never received it.
2. Individuals will need to create a ServiceNow account to submit and monitor tickets.
Former Students (Individuals who have separated or retired):
a) Must personally submit trouble tickets within ServiceNow for support - https://auservicedesk.af.edu/education?id=edu_home
1. Individuals will need to create an account to submit and monitor tickets.
b) Individuals seeking a copy of their official transcript should refer to https://www.airuniversity.af.edu/Registrar/ for the most up to date information.
c) Individuals seeking their diploma, can submit a request in ServiceNow. Please specify if this is a request for a re-print or never received it.
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