LSUA IET Services

06/17/2023

UPDATE: The internet to campus has been restored and all services are currently functional.

06/17/2023

Attention LSUA Campus,

LSUA internet services are down at this time. An unexpected power outage in the Shreveport area has caused a large internet infrastructure outage that is affecting us. We do not have an eta, but I will send out another update as soon as we hear more.

04/18/2023

Check out our new article on how to report Phishing emails in Outlook! 🕵🏾‍♀️

There are several ways to report emails as Junk or Phishing depending on which version of Outlook you are using. Outlook Desktop Client (2021) In Outlook, highlight the email you want to report as Junk or Phishing. From the top ribbon, you...

12/14/2022

It's time for a Moodle upgrade! 🥳👩‍💻🧑‍💻

Please note that Moodle will be unavailable for a system upgrade starting Monday, December 19th at 11:00 PM CST until Tuesday, December 20th at 5:00 AM CST. In an effort to ensure compliance, system stability, and quality overall user experience, we are upgrading from Moodle 3.10 to Moodle 3.11. The user interface you are accustomed to will remain the same. Below is the main change to the user interface that you will notice. The user interface you are accustomed to will remain the same. Below is a video about the main change to the user interface.

Improved learner experience in Moodle 3.11: the completion criteria, opening dates and closing dates for all Moodle activities on a course can be displayed b...

11/23/2022

With the upcoming holidays vastly approaching we would like to remind you all of the RAVE GUARDIAN app as students and faculty may be traveling home for the holidays. Please take the time to review and utilize as an added benefit. As always, have a safe and productive day 🚔!

11/16/2022

We are now on a new Self-Service 🥳 and below are helpful documents to review while navigating the new application.

⭐️4 Troubleshooting Tips: http://www.lsua.edu/docs/default-source/iet/new-self-service-troublehooting-tips.pdf?sfvrsn=e3a768e6_2

⭐️Student Quick Guide: https://helpdesk.lsua.edu/support/solutions/articles/48001225612-student-quick-guide-to-self-service-9-2

Submit a ticket to [email protected], if you have any questions!👩‍💻🧑‍💻

TABLE OF CONTENTS Navigation Registration Menu Grades Menu Finances Menu Search Menu Navigation A top navigation bar is present throughout the site. Most students will see the Registration, Grades, Finances, and Search menu options. ...

02/02/2022

‼REMINDER - Network Outage Tonight from 10PM - Midnight‼

IET will be performing core network upgrades. We are working to minimize any network downtime for the campus during these upgrades. However, please adjust your schedule accordingly.

On February 2nd at approximately 10:00 PM CST, all network services (Moodle, myLSUA, etc) will be offline while we upgrade the network equipment in Bo Nipper Technology Center. We expect to have all services back up and operational by Midnight.

For easy reference:

‼February 2nd: ALL SERVICES WILL BE OFFLINE. Moodle, Email, Self-Service, and myLSUA, etc will not be available.

➡ Bo Nipper: 10:00 PM CST-Midnight (All Services On and Off Campus will be unavailable.)

We apologize in advance for the inconvenience this may cause and appreciate your understanding. If you have any questions, let us know.

02/01/2022

REMINDER ❗📣👩‍💻🧑‍💻

IET will be performing core network upgrades the week of January 31- February 4. We are working to minimize any network downtime for the campus during these upgrades. However, please adjust your schedule accordingly.

Abrams, Mulder, and the Library will need to be offline on February 1st. This outage will take place late in the afternoon to avoid any major disruptions. Access to Moodle may also be unavailable.

On February 2nd at approximately 10:00 PM CST, all network services (Moodle, myLSUA, etc) will be offline while we upgrade the network equipment in Bo Nipper Technology Center. We expect to have all services back up and operational by Midnight.

For easy reference:

📌February 1st: Moodle and other LSUA services WILL REMAIN AVAILABLE during these maintenance periods.

➡Mulder: 4:00 PM - 6:00 PM CST (All services on-campus will be offline for Mulder, The Baseball Complex, LSUA Foundation will be offline)

➡Abrams: 6:00 PM – 7:00 PM CST (All services on-campus will be offline for Abrams, Oakland, Chambers, and Coughlin will be offline)

➡Bolton Library: 7:00 PM – 8:00 PM CST (All services on-campus will be offline or The Library, Avoyelles, Science, and the Utility Plant will be offline)

📌February 2nd: ALL SERVICES WILL BE OFFLINE. Moodle, Email, Self-Service, and myLSUA, etc will not be available.

➡ Bo Nipper: 10:00 PM CST-Midnight (All Services On and Off Campus will be unavailable.)

We apologize in advance for the inconvenience this may cause and appreciate your understanding. If you have any questions, let us know.

01/24/2022

📣 Important Information! IET will be performing core network upgrades the week of January 31- February 4. We are working to minimize any network downtime for the campus during these upgrades. However, please adjust your schedule accordingly.

Abrams, Mulder, and the Library will need to be offline on February 1st. This outage will take place late in the afternoon to avoid any major disruptions. Access to Moodle may also be unavailable.

On February 2nd at approximately 10:00 PM CST, all network services (Moodle, myLSUA, etc) will be offline while we upgrade the network equipment in Bo Nipper Technology Center. We expect to have all services back up and operational by Midnight.

For easy reference:

📌February 1st Network Offline:
➡️ Mulder: 4:00 PM - 6:00 PM CST
➡️. Abrams: 6:00 PM – 7:00 PM CST
➡️ Bolton Library: 7:00 PM – 8:00 PM CST

📌February 2nd Network Offline:
➡️ Bo Nipper: 10:00 PM CST-Midnight (All Services On and Off Campus will be offline)

❗️Moodle will be unavailable during the times above. Please adjust your schedule accordingly.

We apologize in advance for the inconvenience this may cause and appreciate your understanding. If you have any questions, let us know ([email protected]).

11/19/2021

🥰👩‍💻🧑‍💻

A big ✨THANK YOU✨ to LSUA IET Services for setting up 16 brand new computers and monitors for our downtown AHEB student computer lab!

Students utilize this computer lab on a daily basis for tests, studying, and research!

11/04/2021

LibGuides: Virtual Display: Native American Heritage Month