ABQ BioPark

TECHnically, we need YOU! The ABQ BioPark’s Education team is seeking a tech-savvy team member to serve as a Guest Experience Administrator at the ABQ BioPark. This role will assist the Education and Marketing departments.

The successful candidate will enjoy providing internal BioPark staff and our guests great customer service. They will help projects run smoothly and be comfortable solving audio/visual and light technical challenges. This position reports to the Education Curator, while also supporting the Marketing and Graphics department.

This position is employed through a staffing agency, not the City of Albuquerque, and is located at the ABQ BioPark. This full-time position is limited to a two year term, with an option to renew.

The Guest Experience Administrator duties may include, but are not limited to:
• Providing customer service for education events. This includes helping customers register for classes and events, as well as answering questions about educational programs
• Supporting educational programing and event registration. This may include setting up and maintaining the backend systems via a web-based interface like HoldMyTicket, ASAP, or Tessitura to create event, ticketing, and registration pages
• Troubleshooting guest and staff-facing digital signage screens, A/V, and other PC or tablet based platforms
• Ordering equipment and supporting supplies for the office and our events
• Maintaining financial, volunteer management, and supply records.
• Manage classroom and education areas, including calendar, A/V equipment, and room set up
• Attend meetings, take and prepare minutes
• Maintain inventories and obtain cost estimates
• Prepare purchase orders, track budgets, and ensure policy compliance
• Organize special events and recognitions for volunteers and school partners
• Assist with maintaining the BioPark’s photo archive; including tagging photos for accurate retrieval
• Help deploy/pick up graphics and marketing projects around BioPark facilities

A Successful Guest Experience Administrator will have:
• Excellent customer service skills; including in-person, telephone, and via email
• Strong technical proficiency in web-based interfaces, audio/video, and PC or tablet based platforms
• Strong organizational skills
• Interest in nature and conservation
• Ability to perform complex administrative, secretarial, and clerical duties
• Organization and flexibility to handle and prioritize multiple projects
• Ability to work independently and as part of a team
• Basic office skills, including Microsoft Office Suite
• Friendly and open personality and enjoy working with a diverse cross section of individuals from a variety of departments at all levels of government and job positions

Qualifications
Applicants must be 18 years or older. Minimum high school diploma, college degree preferred.
Must be physically able to lift or move up to 30 pounds (chairs, folding tables, stanchions, computer, and photo/video equipment).
Candidates must pass a security background check to be hired.

Work schedule:
Full time, 40 hours per week. Most work will generally be between Monday through Friday from 8 am to 5 pm. Occasional short periods of weekend, holiday, and evening work may be required.

Pay rate:
$19.75 per hour. This position is employed through a staffing agency, not the City of Albuquerque.

To apply:
Please prepare a cover letter, résumé, and contact information for three references.
Email this information to [email protected] with the subject line "Application for Associate Project Coordinator - Education". Applications must be received by June 13, 2026. Full listing: https://bit.ly/3TlTYLW

Happy ! Founded in 2004, this international celebration aims to bring awareness to efforts for the almost 400 species in the order Psittaciformes, which includes all parrots, parakeets, macaws, cockatiels, and cockatoos. 45% of those species have been assessed on the IUCN Red List of Threatened Species as either Vulnerable, Endangered, Critically Endangered, or even Extinct in the Wild. Along with habitat loss, they are in danger of poaching for their colorful feathers and the pet trade.

Many would-be pet owners are not prepared for the high level of care parrots require, or their long lifespans, and quickly find they are not able to provide a suitable home. The ABQ BioPark Zoo is home to 13 of these amazing, intelligent species. Tell us which of the below you've seen!

Macaw habitat
• Hyacinth macaw (Vulnerable)
• Scarlet macaw
• Green-winged macaw

Johnson Aviary
• Military macaw (Vulnerable)
• Sun conure (Endangered)

Birds of the Islands
• Sulfur-crested cockatoo
• Yellow-headed amazon (Endangered)
• Regent parrot

Ambassador Animal pop-up encounters
• White cockatoo (Endangered)
• Galah cockatoo
• Catalina/hybrid macaw

And lastly, you can get up close and personal with both coconut and rainbow lorikeets at the Lorikeet Experience, now open for the 2026 season! This experience is brought to you by our friends at the New Mexico BioPark Society and the $4 admission directly supports ABQ BioPark animal residents. Grab your cup of nectar and gain a new appreciation for these fascinating animals Wednesday through Sunday from 10 am to noon or 1 pm to 3 pm!

Get ready to roam and groove!

Garden Music on June 11 features New Mexican Urban Wildlife, where you can explore Albuquerque’s bosque and learn about porcupines, coyotes, and beavers through hands‑on discovery stations.

At 7 pm, Nosotros takes the Festival Green Stage at ABQ BioPark Botanic Garden, blending Latin rhythms with rock, salsa, jazz, and cumbia.

Upgrade your ticket to the Lebanon and Beyond Lounge for an adult‑only space that includes a specialty cocktail.

The event begins at 6 pm. Follow the link for tickets and to see what else is blooming for the night. https://tinyurl.com/3dnuf74c

It's getting closer! Save the date for a Pollinator Day Celebration at the Botanic Garden on Saturday, June 13, from 10 am to 2 pm, free with regular admission. Play games and learn about all types of pollinators from bats to beetles, and the vital role they play in the ecosystems of the world. Find out more here: https://bit.ly/3qGaydA

Serving flavor!

Friday, June 5, the Cold Asian Salad is the must‑try bite of the night at Zoo Music. The dish brings together fresh veggies, chilled grilled chicken, a savory sesame Asian dressing, and crispy noodles for the perfect crunch.

Straight from Georgia, Eddie 9V fires up the Bandshell Stage at 7 pm with a high‑energy mix of blues, funk, and soul that turns the night into a full‑on groove.

Don’t wait. Grab tickets at the link and dive into everything the night has lined up, from the featured Asia habitat to local music, event highlights, and more!
https://tinyurl.com/4p2aymsy

What a night at Garden Music!

Levi Platero lit up the Festival Green Stage with Texas blues grit and vintage rock energy, and the featured garden, Lebanon and Beyond, created a Mediterranean style escape. Guests enjoyed specialty food items, refreshing drinks, hands on discovery stations, free face painting, and the chance to stroll the Botanic Garden throughout the evening.

Thanks to everyone who joined for an unforgettable kickoff to the summer series. See what’s coming next with BioPark Concerts. Visit the link: https://tinyurl.com/3hbwz5d3

The ABQ BioPark is thrilled to bring back Blooming with Pride: Adult Low-Sensory Evening at the Botanic Garden! This event, designed to provide our community with a more calm alternative to traditional Pride events, sold out last year and is back by popular demand. LGBTQIA+ individuals and allies who are neurodivergent, sensory sensitive, or just prefer a low-stimulation space can explore at their own pace on Saturday, June 27, from 6 pm to 9 pm.

This event is for ages 18 and over, food and drink will be available for purchase. In addition to Quiet Zones, soft lighting, and reduced noise, a variety of optional activities will be offered. Read more and get your tickets at https://bit.ly/431EDVN!

No pressure, no crowds—just community, comfort, and quiet celebration.

Zoo Music Reimagined!

Zoo Music returns revamped, bringing together touring artists, featured habitats, wildlife experiences, local performers, and specialty food all in one evening.

On June 5, Eddie 9V takes the Bandshell Stage at 7 pm, bringing a signature blend of Southern soul, blues, rock and funk. The nights featured habitat, Asia, offers the chance to explore and encounter orangutans, a snow leopard, a Malayan tiger, and Asian elephants.

To enhance the mood of the night, Guest can grab specialty dishes such as the Cold Asian Salad and stop by keeper chats happening throughout the evening. Gates open at 6 pm at the ABQ BioPark Zoo.

Get tickets now at the link and see what else is unfolding this summer at BioPark Concerts!
https://tinyurl.com/4p2aymsy

ABQ BioPark Albuquerque's Zoo, Aquarium, Botanic Garden, and Tingley Beach. A division of the City of Albuquerque

The next sensory-friendly morning at the Zoo is Tuesday, June 2!

The ABQ BioPark is committed to creating an inclusive and accessible experience for all of our guests. Every month, we set aside one morning at the Zoo and one morning at the Aquarium & Botanic Garden with limited entry from 9 am to 10 am. Sensory guides are available at admissions and on our website, learn more and see the full 2026 schedule at https://bit.ly/bioparksensoryresources