Special Education Dispute Resolution Center

Even when school is not in session, productive conversations can continue between families and school teams. Using the summer months to check in, share updates, and plan ahead helps keep communication clear and reduces stress when the new year begins.

Thoughtful dialogue during these quieter periods can strengthen relationships and ensure everyone is ready to support the student’s needs effectively.

Access a helpful guide on communication here: https://loom.ly/WcINDTQ

We want to recognize the mediators who dedicate their time and expertise to helping families and schools communicate more effectively. Their specialized training in conflict resolution and special education equips them to guide conversations, keep meetings productive, and ensure every voice is heard. Their skill and commitment make a real difference in reaching collaborative solutions.

Learn more about the mediation process: https://loom.ly/5o3d0nY

Over time, the growth of special education resources has changed how families and schools communicate. With more information, guidance, and support available, conversations are increasingly centered on understanding, collaboration, and informed decision making.

When questions or challenges arise, using available resources can make those conversations clearer and more productive. If you are looking for support or would like to learn more about available options, you can explore our resources here: https://loom.ly/obvqGxg

Bobbie Dillon, SEDRC Project Director, recently moderated a panel discussion, "When Challenges Arise: Mediation as a Tool for Special Education Conflict" at the New York State Council of Administrators of Special Education annual conference. The panel included Parent Naomi Brickel, Special Education Mediator Yvette Goorevich, and Special Education Administrator Rebecca Fenlong. Learn more about us here: https://loom.ly/iPULSH0

Shari, Bobbie and Paula, the Special Education Dispute Resolution Center (SEDRC) staff are attending the annual New York State Council of Administrators of Special Education (NYCASE) to share information about the benefits of using special education mediation to improve communication and manage conflict. Learn more about SEDRC here: https://loom.ly/123Nd7E

In May, the Special Education Dispute Resolution Center presented to 17 groups across New York State including special education administrators, parents, and other special education stakeholders. Promoting mediation as a proactive solution for special education disputes is a key part of the SEDRC mission. Learn more here: https://loom.ly/ar7IHRc

Mediation in special education is often misunderstood. Some believe it favors one side or replaces more formal dispute resolution options. In reality, mediation is a voluntary process designed to support respectful, balanced, and structured conversations. A trained mediator does not make decisions or take sides. Their role is to guide the conversation, facilitate communication, and help families and schools explore possible solutions.

Learn about the mediation process: https://loom.ly/5o3d0nY