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Building Understanding, Resolving Conflicts, Supporting Students
The Special Education Dispute Resolution Center (SEDRC) in New York provides expert information, training, and access to mediation services to help resolve special education conflicts.
06/04/2026
Summer can be more than a break from the school year, it’s a chance to address lingering concerns and plan for what’s ahead.
Tackling issues now helps reduce tension, strengthen relationships, and set the stage for a productive year focused on student success.
See our resources: https://loom.ly/QqxX1Wg
To truly de-escalate conflict and strengthen relationships between families and school districts, the right environment matters. Mediation works best when it is both voluntary and confidential, so everyone feels safe, heard, and open to the process.
06/01/2026
Clear communication is key during transitions and major milestones. Following these three steps helps families and school teams stay aligned, reduce stress, and keep the focus on supporting the student’s success.
See some frequently asked questions: https://loom.ly/LnKrw4M
05/27/2026
As the school year comes to a close, it’s not uncommon for a few concerns to remain unresolved. Addressing those conversations before the year ends can help families and school teams move forward with greater clarity. Don't wait until June!
Mediation can provide an opportunity to revisit lingering concerns in a structured and thoughtful way, creating space to reflect on the year and work toward understanding before a new one begins.
Learn about the mediation process: https://loom.ly/5o3d0nY
05/25/2026
Resolving disagreements often begins with recognizing that different viewpoints exist. Families and school teams may approach situations with different experiences and information.
Taking time to acknowledge these perspectives can shift conversations toward greater understanding and more productive outcomes.
See our resources: https://loom.ly/obvqGxg
05/21/2026
Conversations about a child’s education often carry urgency and emotion. In those moments, it’s easy to shift from listening to understand…to listening in order to respond.
When conversations slow down, concerns become clearer and perspectives are easier to understand.
Framing your thinking with understanding in mind can make a meaningful difference before conflict arises. Taking a moment to listen fully can help conversations stay productive and collaborative.
Learn more about conflict management in special education: https://loom.ly/mV849ts
Shari walks through who, beyond parents, guardians, or school district representatives, may be present during a mediation if you choose to include additional participants. Visit our bio to explore more frequently asked questions and answers.