01/02/2024
Saria said that TREWS’ high adoption rate shows that providers will trust AI tools, but Fei Wang, an associate professor of health informatics at Cornell University, is more skeptical about how these findings will hold up if TREWS is deployed more broadly. Although he calls these studies first-of-a-kind and said he thinks their results are encouraging, he notes that providers can be conservative and reticent to change: “It’s just not easy to convince physicians to use another tool they are not familiar with,” Wang said. Any new system is a burden until proven otherwise. Trust takes time.
TREWS is further limited because it only knows what’s been inputted into the electronic health record — the system is not actually at the patient’s bedside. As one emergency department physician put it in an interview for the third study, the system “can’t help you with what it can’t see.” And even what it can see is filled with missing, faulty, and out-of-date data, according to Wang.
But Saria said that TREWS’ strengths and limitations are complementary to those of health care providers. While the algorithm can analyze massive amounts of clinical data in real-time, it will always be limited by the quality and comprehensiveness of the electronic health record. The goal, Saria added, is not to replace physicians, but to partner with them and augment their capabilities.