Caribbean Institute for Conflict Resolution - CICR

I used to freeze every time I had to deal with conflict at work.
Now people call me to help with theirs.
Here's what changed.

Nobody teaches you how to mediate. Not in school. Not at your first job. Not in most leadership programmes.

You're just... expected to know how to deal with it.

So you avoid the hard conversations. Or you take sides without meaning to. Or you say something and make it worse.

That was me...until I got trained.

Mediation isn't about being a peacekeeper or suppressing conflict. It's a structured skill set:
🟦 How to hold space while remaining neutral.
🟦 How to surface what people actually need (vs. what they're demanding).
🟦 How to guide two people to an agreement they both own.
🟦 How to close a conflict so it doesn't reopen in a few weeks.

These are learnable skills. In hours, not years.

The Essential Mediation Skills course teaches you exactly this, whether you're an HR professional, a manager, a legal professional, an administrator, or someone who wants to turn conflict resolution into a career.

📅 Course starts July 13, 2026
🎓Professional, interactive training led by experienced mediators
👉 Learn techniques that strengthen dialogue, leadership and decision making

Contact Us:
📱1 (868) 768-6778
📧[email protected]
🌐Registration and course information: www.cicrtt.com

Accredited by the Mediation Board of Trinidad and Tobago

Who in your organization needs this the most? (Tag them...or just think of their face.)

🗣 Your team isn’t “difficult”. They were never taught how to disagree.

Most managers in T&T spend a significant chunk of their week managing conflict.
Not resolving it. Managing it.

There's a difference, and it's quietly draining your organisation.

Here are 4 signs your team has a conflict culture problem (not a people problem):
1. The same arguments keep surfacing in different meetings.
2. People go quiet in the room and loud in the car park.
3. Your best performers are the most frustrated.
4. You're hearing about problems after they've already exploded.

And the cost? It's not just morale.

In the local context, unresolved conflict sometimes ends up at the Ministry of Labour. Then the Industrial Court, which recorded over 700 disputes filed, and those are only the ones that made it to formal proceedings.

Most conflict never gets that far. It just slowly kills productivity, drives good people out the door and leaves managers in the middle trying to hold everything together.

The fix isn't harder HR policies. It's training people how to actually talk to each other.

📆 Course starts July 13, 2026
🎓Professional, interactive training led by experienced mediators
👉 Learn techniques that strengthen dialogue, leadership and decision-making.

Contact Us:
📱1 (868) 768-6778
📧[email protected]
🌐Registration and course information: www.cicrtt.com

Accredited by the Mediation Board of Trinidad and Tobago

Save this if you manage a team. Share it with someone who needs to see it.
What's the most common conflict on your team right now? Drop it in the comments.

💬 Conflict shows up everywhere, at work, at home, in teams.
The difference isn’t whether it happens, but how it’s handled.

With the right techniques, difficult moments can shift into dialogue, clear understanding and practical solutions. 🤝

The Essential Mediation Skills course from the Caribbean Institute for Conflict Resolution is designed to help you do exactly that: develop the confidence to navigate conflict, guide conversations and support better outcomes in any setting.

📅 Course starts July 13, 2026.
🎓 Professional, interactive training led by experienced mediators
👉 Learn techniques that strengthen dialogue, leadership and decision-making.

Contact Us:
📞 1 (868) 768-6778
📧 [email protected]
🌐 Registration and course information: www.cicrtt.com

Accredited by the Mediation Board of Trinidad and Tobago

🎓Ready to support families in resolving conflict? 🤝💬

The Elements of Family Mediation Training Course at Caribbean Institute for Conflict Resolution provides you with the practical knowledge to guide difficult conversations and steer families toward mutual agreements.

Through this interactive, professionally accredited course, you’ll learn how to:
🔹 Apply mediation principles and techniques to family disputes
🔹 Navigate issues involving custody, access, child support, property and spousal support
🔹 Understand family dynamics and the emotional impact of family issues
🔹 Develop agreements that promote clarity, fairness and long-term outcomes.

Whether you're a professional or simply passionate about helping others, this training instils confidence and know-how to navigate complex family dynamics.

🎓 Accredited by the Mediation Board of Trinidad and Tobago
📅 Course starts April 27
📅 40 hours of both online and onsite classes
⏳ Register by April 20

We provide comprehensive training and ongoing support to help you become a skilled and confident family mediator.

👉 Secure your spot today.
📞 Call or WhatsApp (8am - 4pm): 1 (868) 768-6778
📧 [email protected]
🌐 www.cicrtt.com

Every family deserves solutions that are thoughtful, respectful and understanding. 🤝

💬 Family mediation offers a structured and compassionate way to resolve disputes, without escalating conflict or causing further harm.

🗓️ Beginning April 27, 2026, the Elements of Family Mediation Training Course at Caribbean Institute for Conflict Resolution equips participants with the practical skills and ethical background needed to support families through some of life’s most difficult transitions.

Through interactive learning and real-world application, participants will explore how to:
🔹 Apply mediation principles and techniques to family disputes
🔹 Navigate issues involving custody, access, child support, property and spousal support
🔹 Understand family dynamics and the emotional impact of separation
🔹 Build agreements that promote clarity, fairness and long-term outcomes.

This accredited course forms part of the requirements for certification with the Mediation Board of Trinidad and Tobago and is ideal for professionals working in legal, social, community, NGO and helping-profession settings.

📅 Course starts April 27
📍 Mixed format: online & in-person, 40 hours
📚 Learn in a supportive, interactive classroom environment
👉 Register via the website: www.cicrtt.com
📞 Or call: 1 (868) 768-6778
📧 Email: [email protected]

Conflict, when managed effectively, can lead to clarity and understanding. 🤝

Mediators help people
🔹 slow down difficult conversations 🗣️
🔹 listen with purpose 👂🏽
🔹 find practical ways forward, without taking sides or making decisions for others ⚖️.

At the Caribbean Institute for Conflict Resolution, we believe mediation is more than a process.
It’s a skillset that transforms how people communicate, lead and resolve challenges in workplaces 🏢, families 👨‍👩‍👧‍👦 and communities 🌍.

Curious about mediation or conflict resolution training this year?
Stay connected with us to learn more about upcoming professional courses 📘.

📞 Contact us:
🌐 Learn more: www.cicrtt.com
📧 Email: [email protected]
📱 1 (868) 768-6778

Accredited with the Mediation Board of Trinidad and Tobago.