Cloud Assist Jobs

If you think your good for any of the open positions we have, please send us your resume to [email protected]
please include in subject regarding what position you're applying for.

E-commerce Expert Open position,

A leading manufacturer is looking for E-commerce Marketing "Guru" with high level of experience and expertise in all aspects of E-commerce and to take our already thriving E-commerce business to the next level.

Responsibilities and Duties
- Oversee multiple brands and over 250 proprietary products across multiple eCommerce platforms with heavy emphasis
- Create, optimize and manage listing content of existing and newly launched products
- Oversee compliance, resolve issues and handle communications with other platform providers
- Monitor and analyze ASIN performance, rankings, ratings and customer reviews
- Create and implement social media campaigns and on-site promotions (such as Lightning Deals and Coupon Programs)
- Oversee advertising budget and optimize its efficiency
- Monitor competition for patent and trademark infringement or other unfair business practices
- Help company launch products into international markets
Qualifications and Skills
Must be a highly organized, friendly, trustworthy and energetic leader with positive attitude and excellent written and oral communication skills. Must have top-level expertise and extensive up-to-date experience with all available marketing tools required for coordinating the marketing of Amazon Seller Central listings with supporting social media channels. Exceptional knowledge of Excel and other key programs is a must. In-depth knowledge of other main eCommerce platforms, such as Amazon,Ebay or Overstock, is a plus.

Excellent communication and personal skills, fluent English A must.
*When applying for this job include a recording of you speaking English should be minimum 2 minutes long*

Amazon Marketing Expert Open position,

A leading manufacturer is looking for Amazon Marketing "Guru" with high level of experience and expertise in all aspects of Amazon Marketplace and with in-depth knowledge of Amazon Seller Central and Vendor Central platforms to take our already thriving Amazon business to the next level.

Responsibilities and Duties
- Oversee multiple brands and over 250 proprietary products across multiple eCommerce platforms with heavy emphasis on Amazon Central
- Create, optimize and manage listing content of existing and newly launched products
- Oversee compliance, resolve issues and handle communications with Amazon and other platform providers
- Monitor and analyze ASIN performance, rankings, ratings and customer reviews
- Create and implement social media campaigns and on-site promotions (such as Lightning Deals and Coupon Programs)
- Oversee advertising budget and optimize its efficiency
- Monitor competition for patent and trademark infringement or other unfair business practices
- Help company launch products into international markets
Qualifications and Skills
Must be a highly organized, friendly, trustworthy and energetic leader with positive attitude and excellent written and oral communication skills. Must have top-level expertise and extensive up-to-date experience with all available marketing tools required for coordinating the marketing of Amazon Seller Central listings with supporting social media channels. Exceptional knowledge of Excel and other key programs is a must. In-depth knowledge of other main eCommerce platforms, such as Ebay or Overstock, is a plus.

Excellent communication and personal skills, fluent English A must.
*When applying for this job include a recording of you speaking English should be minimum 2 minutes long*

Social Media Manager –

Set clear objectives through a social media plan focusing on brand awareness, customer retention, site traffic, promoting sales and propelling the brand
Identify and cultivate brand ambassadors
Maintain compelling and consistent visual branding across all social channels in unity with site content
listen, respond, ask questions and engage audiences to cultivate organic engagement
increase likes, improve engagement and generate leads
Execute conversion strategy to convert fans into customers
Create, curate, and manage all published content (images, video and written).
Monitor, listen and respond to users socially while cultivating leads and sales.
Conduct online advocacy and cultivate brand ambassadors
Identify opportunities for cross-promotions and help execute partnership terms and criteria
Engage with customers on a daily basis, with the ultimate goal of turning fans into customers
Communicate the company’s brand in a positive, authentic way what will attract today’s hyper-connected buyers
Administrate the creation and publishing of relevant, original, and compelling content
Create a regular publishing schedule
Contribute to monthly marketing calendar meetings to implement the social media editorial calendar
Develop and expand community and/or influencer outreach efforts
Manage efforts in building online reviews and reputation
Compile reports for management showing results and ROI
Identify threats and opportunities in user-generated content surrounding the company
Monitor effective benchmarks and best practices for measuring the impact of social media campaigns
Requirements:

2-3 years of social media, marketing and/or ecommerce experience
Bachelor’s degree in marketing or related field
Displays in-depth knowledge and understanding of social media platforms, their respective participants (Facebook, Twitter, Instagram, YouTube, Pinterest etc.) and how each platform can be deployed in different scenarios
highly motivated, creative individual with experience and a passion for connecting with current and future customers
Ability to work efficiently in a fast paced environment
Positive attitude and willing to help out in all regards
Exhibit the ability to jump from the creative side of marketing to analytical side
Maintain excellent writing and language skills
Display ability to effectively communicate information and ideas in written and video format
Makes evident good technical understanding and can pick up new tools quickly
Maintains a working knowledge of principles of SEO including keyword research and Google Analytics
Demonstrates winning Social Customer Service techniques such as empathy, patience, advocacy and conflict resolution
Possesses great ability to identify potential negative or crisis situation and apply conflict resolution principles to mitigate issues
Team oriented and ability to multi-task
Independent and self-motivated
Detail-oriented and organized

Experience:

Social Media Marketing: 2 years

Quickbooks Online Expert

We are looking for an QuickBooks expert to join our growing team. For us, our people are our priority. We need someone who understands the importance of our challenges, and also has the drive to make an impact as we achieve our goals. In this position you’ll need to:

Be self-driven and directed; hungry to get started with a pioneering company in a thriving environment
Be a determined problem solver; someone who follows-through reliably
Be accustomed to multi-tasking and meeting multiple, tight deadlines
Have 2+ years of experience in bookkeeping and/or general ledger accounting

Experience:

bookkeeping and/or general ledger: 2 years (Required)

Excellent communication and personal skills, fluent English A must.
*When applying for this job include a recording of you speaking English should be minimum 2 minutes long*

VoIP Support Engineer

We are a multinational VoIP service provider Our switching and routing solutions connect carriers in over 12 major locations worldwide.

JOB DESCRIPTION

Currently looking for junior support engineers to assist new B2B clients who buy VoIP termination/origination (DID and outbound SIP) for call centers and resellers. On-the-job training is provided.

RESPONSIBILITIES

* Perform pre-sales engineering and provisioning tasks

* Respond to RFSE (Request for Sales Engineering) in tandem with Sales Engineers

* Work closely with network operations and network monitoring teams

* Work directly with client IT teams via email and phone to troubleshoot equipment

* Work with Tier1 suppliers to open and resolve tickets and perform testing

* Proactively suggest and implement system and process improvements

* Assist clients with remote troubleshooting of their SIP based PBXes

* Go down to any level, including front line, to troubleshoot specific VoIP issues

QUALIFICATIONS

+ Ability to support Linux based PBXes such as Asterisk and Freeswitch, or desire to learn the skills on the job

+ Understanding of QoS, Linux based packet trace tools, SIP signalling debug, or desire to learn the skill during on-the-job training a plus

+ Cisco or Sonus SBC experience, or previous CLEC/Tier1 employment a plus

+ Excellent written/verbal communication skills

Experience:

VoIP: 3 years (Preferred)

We are seeking a insurance sales person to work with current clients and add new. You would also be responsible for home and auto insurance production or referrals.

Job Responsibilities

Meet new business production goals and objectives as established.
Develop insurance quotes, makes sales presentations, and closes sales.
Develop new Financial Services opportunities.
Able to request referrals and explain referral program
Generating insurance quotes.
Provide exceptional service to all our clients.
Be outstanding at relationship building.
Maintain client relationships with follow up phone calls.
Maintains phone time or sales quotas as determined by management
Grow sales revenue by utilizing phone, email and potential client lists

Job Requirements

Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
Possess an upbeat, positive and enthusiastic attitude.
Be a great self-starter with a sense of urgency.
Create relationships from a cold start.
Excellent Communication/interpersonal skills.
Prior Sales Experience.
A terrific presenter and communicator, and closer.
Professional phone etiquette.
Excellent Spelling and Grammar skills.
Works well with other employees and is a team player with a positive attitude.
Ability to obtain or posses an active Life & Health Insurance license
Successful sales background
Minimum 3-5 years prior sales experience is preferred
Knowledge of sales and marketing principles and strategies

Tech support Open position,

We are A Electronics/medical device company we are looking for customer service representatives that will help out our customers with explaining how our products work

Our team comes from an array of backgrounds and experiences; what unites us is our passion for People Serving People. We go beyond answering questions and solving problems to provide a memorable experience and change the call center industry one customer at a time. We are a dynamic team looking for innovators and trailblazers who will inspire us.

This is the right job for you if you’re able to:

Speak on the phone and use a computer
Empathize and be friendly with people you’ve never met
Use logic and solve problems
Be part of a team

Required:

Customer service background
Understanding of a call center environment

Nice to have (but not required):

Experience with financial services, healthcare, technology companies, or something similar

Excellent communication and personal skills, fluent English A must.
*When applying for this job include a recording of you speaking English should be minimum 2 minutes long*

When applying please included that your applying for job number 1562

Dynamics 365 Open position,

We are looking for someone very familiar and very good with Dynamics 365.

Strong communication skills
Strong analytically, prioritizing, interpersonal, problem-solving, and presentation skills.
Ability to operate independently and also in a team environment while establishing strong working relationships with co-workers and cross-functional teams.
Ability to foster a positive and motivating work environment, encouraging feedback and innovation.
Self-motivated with critical attention to detail and deadlines.
Ability to adapt well to change in direction and priority in a fast- paced and deadline-oriented environment.
Customer communication - keeping them informed of incident progress and notifying them of impending changes or agreed outages.
A true desire to work with and help other people.
Remain up-to-date with current and future technologies emerging in the industry

Excellent communication and personal skills, fluent English A must.
*When applying for this job include a recording of you speaking English should be minimum 2 minutes long*
When applying please included that your applying for job number 1561

IT/Tech support open position level 1-3

We are looking for Smart, Creative, Problem Solvers. We have several openings from Level 1 to Level 3.
Technical Support Duties – Level 1 & 2
Interact with end users to identify a variety of issues related to desktops, laptops, printers, mobile devices and servers or network connectivity. Open and log trouble tickets in the call tracking system to track issues from identification through resolution. Provide phone, desk-side or onsite support for installation, configuration and troubleshooting. Setup new hardware including mobile devices, laptops, desktops and printers.
System Admin Duties – Level 2 & 3
Monitor and maintain client desktops and servers
Monitor and test client backups and ensure data recoverability
Provide reports to management and clients on scheduled basis
Work on special projects and ensure successful completion
Requirements / Ideal Skills
Work in a Managed Services environment is a plus
Expert knowledge of all Microsoft Desktop Platforms
Previous experience working in small business environments is a plus
MAC OS experience is a plus
Intermediate knowledge of networking concepts for Level 1 position
Experience working with Atlassian a plus
Advance knowledge of networking, firewalls, routers, servers and switches SonicWall, Active Directory, Windows Server, for Level 2-3 position
Excellent communication and personal skills, fluent English A must.
*When applying for this job include a recording of you speaking English should be minimum 2 minutes long*
When applying please included that your applying for job number 1560

Level 3 Tech support IT open position,

Responsibilities will include but are not limited to, maintaining robust client server infrastructure, diagnosing and resolving hardware and software related issues in a timely manner, implementing and maintaining advanced networking solutions, providing end user support when necessary to ensure optimum network performance and client satisfaction. This Senior Systems Administrator should be motivated to take on independent tasks as well as work in a team environment and be able to provide direction to coworkers in an efficient manner.
Essential duties and responsibilities will be to work directly with customer to provide a wide range of technical support including:
Technical Experience
Database Administration – SQL and MySQL
Virtualization implementation and Management – Microsoft Hyper-V and VMware
Windows Server Administration 2003-2016
(Preferred) Linux Server Administration
Managing and Maintaining Large Active Directory Environments
Large Exchange and Hybrid Exchange Environments (Office365)
File Server Implementation and Management.
Working in Complex, Multi-Site Domain Environments
Network Equipment Administration – Dell, HP, Cisco Routing, Switching, Firewalls, WAN Accelerators and VPN Technology.
WLAN Administration
Backup and Disaster Recovery Technologies
Network Intrusion and Prevention Systems
Use of Network and System Monitoring and Management Tools – Microsoft Systems Center and SolarWinds NCentral
(Preferred) Management of Networked Surveillance Systems
End-User Device and Software Support – Windows XP – Windows 10
Use and Knowledge of Remote Access Technologies (LogMeIn, TeamViewer, etc)
Data Cable Termination
Preferred Certifications
CompTIA Security+
Microsoft Server Certification (MCSA, MCSE)
Networking Certification Preferred (CCNA, CCNP)
Job Requirements and Responsibilities
Bachelor’s Degree or higher in Technology or at least 5-7 years equivalent experience providing the services listed above.
Strong communication skills with the ability to document processes and provide status reports clearly and concisely.
Strong analytically, prioritizing, interpersonal, problem-solving, and presentation skills.
Ability to operate independently and also in a team environment while establishing strong working relationships with co-workers and cross-functional teams.
Ability to foster a positive and motivating work environment, encouraging feedback and innovation.
Self-motivated with critical attention to detail and deadlines.
Ability to adapt well to change in direction and priority in a fast- paced and deadline-oriented environment.
Ability to assess and provide solutions for needed systems (hardware and software) to upper management.
Customer communication - keeping them informed of incident progress and notifying them of impending changes or agreed outages.
A true desire to work with and help other people.
Remain up-to-date with current and future technologies emerging in the industry

Excellent communication and personal skills, fluent English A must.
*When applying for this job include a recording of you speaking English should be minimum 2 minutes long*
When applying please included that your applying for job number 1589

Management Specialist - Real Estate Open position,

The Senior Management Specialist reports to a designated Director or Senior Director and is responsible for conducting and coordinating special projects involving management, operational and financial analyses and in assisting in the development and implementation of Authority wide policies and procedures. The Specialist may be designated as a leader for a special project or responsible for oversight of a specific project from inception to completion.
This position requires experience in surveying properties, real estate negotiations, evaluating appraisals, reports, surveys
Duties and Responsibilities:
Conduct and coordinate management, operational, and financial analyses
Prepare formal analytical reports for Senior Management
Participate in recommending to Senior Management changes to and/or new policies and procedures affecting all aspects of departmental operations;
Assist Senior Management with the implementation of recommendations;
Conduct and coordinate administrative and management response to concerns associated with properties occupied under lease and license agreements
Oversee leased sites within a designated borough or boroughs, and will accordingly be required to develop strong communication and working relationships with representatives of landlords,
Participate in recommending to Senior Management changes to and/or new policies and procedures affecting all aspects of departmental operations
Assist Senior Management with the implementation of recommendations
Coordinate departmental and/or Authority-wide special projects involving leased sites, including planned capital projects or programs to be undertaken by the SCA
Build and gain consensus on appropriate responses to concerns identified at leased sites
Perform associated duties as required by the Director or Senior Director, or based on assignment to a department, division, or unit within the SCA

Minimum Qualifications:
Excellent command of the English language
2 years of full-time experience in consulting, design and implementation of management reports landlord-tenant relations; property management, real estate; customer service, or operations, financial, and/or management analysis including relevant computer skills;
The ideal candidate should have experience in surveying properties for lease or acquisition, experience with real estate negotiations and evaluating appraisals, reports, surveys, etc.
Familiar with NY city landlord tenant laws a huge plus

*When applying for this job include a recording of you speaking English should be minimum 2 min long*

When applying please included that your applying for job number 1588