Identi3 Asia

Congratulations to all attendees of the Accreditation.

It was a meaningful session equipping participants with practical coaching frameworks and tools to guide conversations with greater structure, clarity, and confidence.

The Pocket Coach helps both new and experienced Coaches (ICF or not) by providing a systematic coaching process through well-curated Questions. It enables coaches to ask better questions, uncover deeper insights, and help respondents move towards meaningful action and breakthroughs.

We look forward to seeing all of you continue making a positive impact through purposeful coaching.

Thank you Michelle Soliano CMSAC RegCLR Sam Lin David Koh Susan-Tiffany, Pamela Ng Assoc Prof Yit Yan Koh, TFIEAust

Day 2 of the Strengthening Functional Manager Role, focused on helping Functional Managers strengthen their ability to work effectively across teams and functions.

Building on the foundation established on Day 1, participants explored the realities of cross-functional collaboration — understanding stakeholder expectations, improving , and learning how to support one another more effectively within the organization.

Through experiential activities and practical discussions, managers gained deeper insights into how can reduce inefficiencies, improve alignment, and lighten workloads across teams. Participants also learned strategies to influence stakeholders more effectively by understanding different priorities, communication styles, and working approaches.

The programme showed strong measurable improvements. Understanding of cross-functional team dynamics increased by 22%, while confidence in collaborating across functions improved by 22%. The ability to influence and manage stakeholders also rose by 22%, and awareness of how to share and lighten team workload effectively increased by 23%.

More importantly, the session reinforced that high-performing organizations are built when managers move beyond silo thinking and work collectively towards shared outcomes.

Day 2 concluded with managers leaving better equipped to build stronger partnerships, improve collaboration, and contribute towards a more aligned and effective workplace culture at Decathlon Singapore.

Thank you to Viola Yau for the excellent collaboration and opportunity!

Congratulations to all attendees of the Accreditation.

It was encouraging to see participants deepen their understanding of , , and people dynamics through meaningful discussions and experiential learning.

We look forward to seeing each of you apply these insights to strengthen communication, teamwork, leadership, and coaching effectiveness in your respective environments.

Thank you for being part of the journey.

Pearly Wong Falilah Beer Mohd David Koh Lakshimi, Sh'ng, Caryl En-Ai Teh Susan-Tiffany Jennifer Yong, Pamela Ng

Strengthening Functional Manager Roles at Decathlon Singapore – Day 1

Day 1 of the Strengthening Functional Manager Role through programme, led by Dr Jace Tan, focused on one critical foundation: .

Functional Managers at Decathlon Singapore embarked on a structured learning journey to better understand their and how these influence the way they communicate, make decisions, and collaborate with others.

Through a series of guided reflections, and experiential activities, participants gained deeper insights into their natural working styles. More importantly, they began to recognise how differences in personality can either create friction or drive stronger when understood and managed effectively.

The impact was clear.

Managers reported a 21% increase in understanding their own personality traits, while awareness of how personality affects communication rose by 22%. Their ability to recognise different working styles improved by 23%, and confidence in working with diverse personalities increased by 22%.

Beyond the numbers, the shift in mindset stood out. Managers became more intentional in how they approach team dynamics, moving away from assumptions towards greater awareness and adaptability.

Day 1 sets a strong foundation for Functional Managers to lead with clarity and purpose. With heightened self-awareness, they are now better equipped to build stronger relationships and more effective teams as they progress into the next phase of the programme.

Delighted that is picked up by for their people development work.

Be present for your coachee for their issues and emotions. Do away with thinking of the next questions and let the curated flow of IDENTI3 Pocket Coach guide your coaching session.

Trust the process.

, one of signature product that combines the world’s most effective and Efficient tool to , , , , .

Thank you to took time to attend this accreditation course.

How do you measure in just 1 session?

On 4 April 2026, I worked with Student Marketeers from James Cook University and the results were clear.

At the start:
Self-understanding: 53.3%
Understanding of team mates: 37.8%

Just a few hours later:
Self-understanding: 88.9% (+35.6%)
Team understanding: 88.9% (+51.1%)

The biggest shift?
A 35.6% increase in
A 51% increase in

And that’s the real game changer.

Most leadership programmes focus on skills.

But leadership breaks down not because of skills.
It breaks down because people don’t understand each other.

What made the difference?

We combined:
1. Behavioural insights ( )
2. Structured reflection
3. AI-assisted interpretation

AI wasn’t used to replace thinking.
It was used to accelerate clarity.

88.9% rated AI accuracy ≥ 8/10
66.7% rated AI usefulness ≥ 8/10

The outcome?
1. Stronger self-awareness
2. Clearer understanding of team dynamics
3. Practical ways to communicate and collaborate

And most importantly:
100% of participants rated the session 8/10 or higher

Final thought:
Leadership is not about being the smartest person in the room.

It’s about:
i. Understanding yourself
ii. Understanding others

And knowing how to bridge the gap.

When you get this right, performance is no longer forced, it becomes natural.

Thank you to James Khong for the introduction. Charlotte Chia for the opportunity. Hazirah Halim for the wonderful support and coordination and the rest of the participants like Rovie Antoinet Obiña.

JCU 2026 - Student Marketeer Leadership Training On 4th April 2026, student leaders from James Cook University ( ) gathered for a highly engaging Student Marketeers , designed to equip ...