Zionext Pte Ltd

7 tips to create L&D that appeals to the modern learner

💡 Get to know your people
Your first step as an L&D professional should be to get to know your people and their learning preferences. You may discover trends based on demographics (including age or seniority), roles (such as leadership, management, or technical specialists) or sectors (such as technology or finance). Make sure you gather data on your people’s wants and needs in an experiential way, without making initial assumptions.

💡 Provide a variety of content
Offer several options in terms of format, length and topics, and set up specific KPIs to measure just how popular each option truly is. Users' feedback is used to develop content that fits learner preferences, and to surface new topics based on what you learn along the way. Innovate and try new things, but do not test everything at once if you are testing something new.

💡 Repurpose your content
This is a great way to offer a variety of material and reach a wider audience. For example, after commissioning the creation of a video, turn your main deliverable into a series of texts or audio bites. The savings on budget will also allow you to reach a wider range of learners and give you a reason to contact staff every week with new resources. Repurposing content also increases the chances of your material landing at the right moment in the employee’s learning journey.

💡 Create evergreen content
An ROI standpoint, content that remains relevant and brings people back repeatedly is obviously beneficial. But there are many other advantages to producing evergreen content; it presents a great opportunity for SEO optimisation, making it easier for new users to find your content through Google or YouTube. It can also be shared and reshared through your social media platforms or internal comms channels as it remains relevant to learners. Top tip: don’t just leave your content there as it could easily age. Schedule a review at regular intervals in case a little spruce-up is required.

💡 Make your content as accessible as possible
Modern learners will select learning material when they are ready to consume it. Having your content readily available will go a long way towards enticing your talent pool to focus on resources you curated before searching elsewhere. Create video, audio and visual content that can be viewed on phone screens. Enable staff to bookmark items, pause and resume viewing, or suggest similar or related resources. Users should be able to get in easily, get out if they need to, and come back at a time of their choosing.

Conclusion
Start with repurposing, reviewing, reusing, and overall making your existing content appealing to the modern learning audience. Look for ways to incorporate bitesize learning moments throughout the employee lifecycle if you want to foster a learning culture in your organization. You should see amazing results very quickly if you make little improvements at a time rather than big changes.

ZIONEXT is proud to be a member of this LEA Network and will continue to work on workplace digital transformation innovation.

The LEA Award Ceremony recognizes enterprises using workplace learning to design work and workplaces to promote resilient and agile employee development.

"ZIONEXT being a learning solution company places learning at the center of what we do. Not only do we help our customers in their learning journey, we also encourage our employees to continue to learn, and hone better skills for work and personal growth." said Choon Hwee, Samuel Tan, Group CEO

We at Zionext are committed to helping our employees learn and develop their skillsets continuously to make our world a safer, smarter and better place.

Learning Enterprise Alliance (LEA) 2022 Awards Ceremony was graced by Minister for Education, Mr Chan Chun Sing, to honor our efforts to build a future-ready workforce.

Institute for Adult Learning Singapore for Workplace Learning and Performance

𝐋𝐞𝐚𝐫𝐧𝐞𝐫𝐬 𝐖𝐚𝐧𝐭 𝐭𝐨 𝐋𝐞𝐚𝐫𝐧 𝐢𝐧 6 𝐑𝐞𝐚𝐥𝐢𝐬𝐭𝐢𝐜 𝐖𝐚𝐲𝐬

Learning in our everyday lives and learning in our professional lives have become very different from each other. Thanks to the internet, smartphones, social media, and all the other technological advances of our world, information is available anywhere and anytime. Consumers can access feedback, answers, and second opinions at the touch of a button.

💡 𝐈 𝐖𝐚𝐧𝐭 𝐈𝐭 𝐍𝐎𝐖!
Smartphones have given consumers instant access to anything they could want, from communication to product comparisons. Naturally, consumers have developed the expectation that everything should be quickly accessible.

💡 𝐈 𝐖𝐚𝐧𝐭 𝐈𝐭 𝐓𝐨 𝐓𝐡𝐞 𝐏𝐨𝐢𝐧𝐭!
There is an endless selection of content available on the internet. If your content doesn’t get to the point fast enough, consumers will drop it for something more engaging. Keep it concise.

💡 𝐈𝐭 𝐇𝐚𝐬 𝐓𝐨 𝐋𝐨𝐨𝐤 𝐆𝐨𝐨𝐝, 𝐀𝐧𝐝 𝐖𝐨𝐫𝐤 𝐖𝐞𝐥𝐥, 𝐎𝐫 𝐈’𝐦 𝐃𝐮𝐦𝐩𝐢𝐧𝐠 𝐈𝐭!
The endless content selection not only has other concise options, it also has other good-looking options and other options that are very effective at their jobs. Consumers want content that is simple to use and appealing to look at.

💡 𝐈 𝐃𝐨𝐧’𝐭 𝐖𝐚𝐧𝐭 𝐀𝐥𝐥 𝐓𝐡𝐢𝐬 𝐎𝐭𝐡𝐞𝐫 𝐒𝐭𝐮𝐟𝐟𝐬!
Consumers don’t want to go digging for the information they need. Give them what they need, and leave out all the excess they don’t. Make sure all the provided information is relevant to the purpose of your content.

💡 𝐈 𝐖𝐚𝐧𝐭 𝐓𝐨 𝐏𝐚𝐢𝐧𝐭 𝐓𝐡𝐞 𝐏𝐢𝐜𝐭𝐮𝐫𝐞!
Consumers want to be connected and involved, and they don’t want to miss out on anything. Whether this is through likes, posts, or communities, consumers want to be part of the picture!

💡 𝐈 𝐖𝐚𝐧𝐭 𝐓𝐨 𝐁𝐞 𝐄𝐧𝐭𝐞𝐫𝐭𝐚𝐢𝐧𝐞𝐝!
Consumers spend a considerable amount of time every day seeking entertainment. Your content may be helpful, but is it engaging? If it is enjoyable, consumers will stay with you instead of leaving in search of another option. Not only that, they might even come back.

The learners using your content are also consumers, and consumers are conditioned to learn the way the everyday world learns. If this disparity is addressed and the learning industry aligns its methods with how consumers want to learn, your content can become more effective, accessible, and popular.

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𝐃𝐞𝐬𝐢𝐠𝐧𝐢𝐧𝐠 𝐟𝐨𝐫 𝐒𝐡𝐨𝐫𝐭 𝐀𝐭𝐭𝐞𝐧𝐭𝐢𝐨𝐧 𝐒𝐩𝐚𝐧𝐬 𝐔𝐬𝐞𝐫𝐬
For a designer, understanding how each generation of people behaves and consumes content is very important. And for GenZ, they’re the group of users that particularly cannot imagine a life without smartphones or computers.

Impact on Digital Products
The lower attention span has led companies to redefine their products so that they can stand out among the endless competition that exists today. Any product needs to gain attention in less than a second. Realistically, you need to show value on the first use, or you will lose to your competition.

𝐇𝐨𝐰 𝐝𝐨 𝐲𝐨𝐮 𝐝𝐞𝐬𝐢𝐠𝐧 𝐟𝐨𝐫 𝐬𝐡𝐨𝐫𝐭 𝐚𝐭𝐭𝐞𝐧𝐭𝐢𝐨𝐧 𝐬𝐩𝐚𝐧 𝐠𝐫𝐨𝐮𝐩 𝐨𝐟 𝐮𝐬𝐞𝐫𝐬?
✅ Get rid of clutter
Provide users with contextual experiences to help them perform critical actions and gather critical information. You should surface usable and useful insights from the data you accumulate about your users.

✅Use visuals over text
Short attention spans often prevent users from reading the text that is in front of them in full. They are more likely to consume information presented to them in a visual format since a visual presentation is more engaging. For kids watching a video or looking at an infographic will be easier to consume than reading a whole book! Similarly, an audiobook or a TED talk would have more listens/views than any book on the same topic.

✅ Optimize for content
Optimize your text for efficient ways of reading, as people tend to scan quickly to find the most important points. Include content that is relevant. Hiding unnecessary data and having a cleaner UI is another step towards minimalism.

✅ Optimize the actions
Reduce the number of actions you may require from a user. Prioritize what it is that you ultimately want from your user.

However, it is to be noted that it's not only just for GenZ but the change in behavior is also visible in other generations as well. GenZ would be compromising most of the working class also in the years to come and hence they would play an important role in how digital products are designed!

𝑮𝒂𝒎𝒊𝒇𝒊𝒄𝒂𝒕𝒊𝒐𝒏 is no longer a buzzword in the tech community but is widely used in most industries and workplaces to motivate specific behaviors.

In a bid to improve productivity, performance, and engagement, different aspects of work are now being made into games across multiple industries and departments.

Incentivization and gamification are two ways to enhance learning, innovation, fun, productivity, and knowledge retention. The purpose of this technique is to apply thought and game techniques outside of entertainment, such as in the workplace or in education. This is demonstrated by involving users in a common goal or recognition so that they feel more integrated and involved.

Integrating game techniques into business processes helps improve decision-making, concentration, motivation, effort, loyalty, and other values shared throughout the organization. Gamification techniques can also increase customer service and sales efficiency by improving key performance indicators (KPIs).

We can motivate ourselves intrinsically as well as extrinsically through gamification, such as provoking our desire to win or setting personal challenges and goals.

➡️ So, are you game for learning while working?
💡 Let us know if you’re up to incorporating this feature into your e-learning platforms!

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The difference between Gamification and Incentivization, and how to use them in edTech Gamification does not mean ‘adding badges’. Let’s explore the real crossovers between games and edTech.

𝐓𝐫𝐚𝐢𝐧𝐢𝐧𝐠 𝐝𝐞𝐥𝐢𝐯𝐞𝐫𝐲 𝐦𝐞𝐭𝐡𝐨𝐝𝐬 consists of the techniques and materials used by trainers to structure learning experiences. Choosing the right type of training method can be a daunting task, given the number of considerations, including budget, size and type of the workforce, location, time frame, and goals to meet learner’s needs and organisation’s goals.

Providing training and development to employees allows employers to pinpoint the knowledge and skills they want their employees to have. Training and development programs can educate employees about new skills or provide updates on existing skills to enhance productivity.

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5 Popular Types of Training Delivery Methods For Workplace Training Employees who are effectively trained are happier and more productive, so it is critical to consider the material and the type of training delivery method. In this article, we’ll look at the five best types of training delivery methods.

Singapore turns 57! Wishing Singapore, a very Happy and Blessed National Day!

Our resilience to the pandemic for two years and continuing today has made us stronger and more resilient than ever.

It is at times like these when the 'Kampung Spirit' of helping one another shines through the most.

Leave no man, woman and child behind. Let's work together to overcome any obstacle, whether it's a shortage of chicken, inflation, or anything else.

A rise in interest, along with the evolution of learning has provided enormous benefits to the eLearning sector.

Using eLearning platforms facilitates scalability, which is advantageous when training new employees. These trends have led to the development of new, intelligent learning methods, and we can now better understand how eLearning trends are affecting traditional methods of education.

💡𝐒𝐨, 𝐚𝐫𝐞 𝐲𝐨𝐮 𝐤𝐞𝐞𝐩𝐢𝐧𝐠 𝐮𝐩 𝐰𝐢𝐭𝐡 𝐭𝐡𝐞 𝐭𝐫𝐞𝐧𝐝?
➡️𝐖𝐡𝐚𝐭'𝐬 𝐧𝐞𝐱𝐭 𝐟𝐨𝐫 𝐲𝐨𝐮?



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𝗛𝗼𝘄 𝗰𝗮𝗻 𝗟𝗲𝗮𝗿𝗻𝗶𝗻𝗴 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 𝗦𝘆𝘀𝘁𝗲𝗺 (𝗟𝗠𝗦) 𝘁𝗿𝗮𝗻𝘀𝗳𝗼𝗿𝗺𝘀 𝗲𝗺𝗽𝗹𝗼𝘆𝗲𝗲 𝘁𝗿𝗮𝗶𝗻𝗶𝗻𝗴?
The right employee training software facilitates the creation, delivery, and management of training programs that help grow great teams. Learning management systems (LMS) offer big benefits to organizations of all sizes, regardless of whether they’re multinationals or small businesses.

💡 𝗔𝘂𝘁𝗼𝗺𝗮𝘁𝗲 𝗿𝗲𝗽𝗲𝘁𝗶𝘁𝗶𝘃𝗲 𝘁𝗮𝘀𝗸𝘀
You can reduce the hassle of administration by automating time-consuming tasks, such as grading tests and assignments

💡 𝗖𝗿𝗲𝗮𝘁𝗲 𝗰𝗼𝘂𝗿𝘀𝗲𝘀 𝗲𝗮𝘀𝗶𝗹𝘆
A collaborative learning environment that allows HR, developers, and instructors to easily create courses

💡 𝗦𝗮𝘃𝗲 𝘁𝗿𝗮𝗶𝗻𝗶𝗻𝗴 𝘁𝗶𝗺𝗲
Take advantage of web-based classes or on-demand training to improve employee productivity

💡 𝗟𝗼𝘄𝗲𝗿 𝘁𝗿𝗮𝗶𝗻𝗶𝗻𝗴 𝗰𝗼𝘀𝘁𝘀
Make training available online so it can be used repeatedly without additional travel, venue, or instructor expenses.

📧 Zionext is here to support you throughout this process!

For educators, caregivers, and education institutions, 2020 to date was a year of monumental change that centered around the learner. COVID-19 brought to light the need for education to accelerate its digital transformation, innovate rapidly, improve accessibility, and focus on student wellbeing while providing the broader education community new insight into EdTech.

Fortunately for EdTechs, institutions are transforming how they operate, students are continuing to use technology to optimize their learning, and caregivers are utilizing EdTech services to stay directly connected to their children’s education.

Digital transformation is the broad term used to describe the shift from analog to digital, the integration of devices and internet connectivity into learning, and the overall digitalization of processes and products to improve the teaching and learning experience. EdTechs like us, Zionext are providing solutions, like video conferencing, gamified learning platforms, and in-demand skills training, at the intersection of this transformation.

The demand for the EdTech market from the institutional segment is driven by the advantages over conventional offline learning models, advanced technological infrastructure, and the extensive reach of innovative learning and training solutions.

💡 The edtech industry is at the forefront of business, and Zionext is here to help guide you along your digital transformation journey.

7 Edtech Trends to Watch in 2022: a Startup Guide for Entrepreneurs - EdSurge News As we navigate the roadmap drawn by COVID-19, we know there will continue to be accelerated digital transformation and rapid innovation of education ...

Gamification: Bringing Fun To L&D
“Gamification” has been a buzzing trend for L&D over the years. This could be in large part due to L&D always looking for creative ways to boost learner engagement. Gamification sounds like off-hours enjoyment, but L&D gamification isn't a game of Candy Crush – it's a tried-and-true strategy that can increase engagement and help your learners retain information longer. Gamification reflects game design principles that direct human behaviour – the same principle as a reward system in elementary school, in which students trade earned points for trinkets, badges, or toys. There are reason gamification principles are so prevalent in our lives: they work.

What is Gamification in L&D?
Gamification is not just limited to video games. It helped companies understand how they can use the same principles to increase engagement in learning and development. Gamification leverages inherent competitiveness to boost dopamine – the neurotransmitter responsible for motivation and reward – encouraging a cycle of engagement for your learners. Although it's been used for decades, today's digital shift has given gamification a renewed interest. Gamification has also been found to be more effective when it's used in short-term training sessions.

Benefits of Gamification in L&D Programs
Gamification is an effective way to engage learners. It is also an excellent tool for developing new skills and enhancing the existing ones. Gamification can transform your current programs without developing entirely new materials – you can use gamification to refresh materials and re-engage your employees for retraining and review.

Beyond adding an element of fun to dull topics, gamification is proven to support learning, engagement, and retention and decrease turnover, illustrated by these statistics:
✅ Engaged employees are 87% less likely to leave an organization
✅ Employees who participate in gamification retain information 50% longer
✅ Participating employees report higher enjoyment during training with gamification

Best of all, you can easily integrate gamification into mobile learning and other learning solutions without creating new learning programs.

Best Gamified Training & Learning Techniques
Gamification is the process of applying game design elements to non-gaming environments. These elements can be anything from points, rewards, or badges to online social interaction.

What does gamification look like for corporate training programs? Here are a few ideas:
💡 Status bars in an onboarding series
💡 Leaderboards for training completion
💡 Interactive quizzes for instant feedback
💡 Digital achievement awards

In an increasingly remote workforce, gamification may be the future of learning for one core reason - Collaboration. When learners collaborate, they get to share their knowledge and experiences. They also get to see how others react to the problems they face in their day-to-day life at work – all while having fun.

Selamat Hari Raya Haji 2022! Wishing all our Muslim friends a blessed Eid with your friends and family!