ETTA. Go Global

In every international project, mistakes happen.
Deadlines slip. Emails get “lost in translation.” Frustrations build up.

The real test of leadership isn’t avoiding these situations, it’s how you handle them. Strong leaders shift the mindset from “Who’s at fault?” to “What can we learn?”.

Less blame = More growth.
That’s the culture global teams need to thrive.

When addressing a mistake, go step by step:
➡️ Facts – What happened? Stick to reality.
➡️ Emotions – How do people feel about it? (yes, emotions matter!)
➡️ Needs – What do the team members or stakeholders really need right now?
➡️ Solutions – How do we move forward constructively?

Conflict isn’t always loud.
Sometimes it’s silent - withdrawal, disengagement, or the meeting where no one dares to speak.

A skilled leader notices these signals early and creates space for dialogue, even when it feels uncomfortable. Sometimes that means stepping in as a mediator. Sometimes it means asking the quiet voices in the room: “What’s your perspective?”

Handled well, conflicts become growth moments. They build trust, sharpen communication, and strengthen team resilience.

Zaangażowanie bez presji. Motywacja bez kontroli.
Czy to w ogóle możliwe?

W świecie, w którym niepewność stała się normą, liderzy i liderki szukają nowych sposobów pracy z zespołami. Takich, które pozwalają rozwijać potencjał, z tym że bez wypalania i bez sztucznych rozwiązań.

👉 Dlatego zapraszamy Cię na warsztat dialogu systemowego z Klaudia Jaworska. Jest to przestrzeń, w której zatrzymasz się na chwilę i spojrzysz na swoje wyzwania z zupełnie innej perspektywy.

Podczas spotkania:
➡️ przyjrzysz się mechanizmom działania swojego zespołu,
➡️ doświadczysz rozmów, które sięgają głębiej,
➡️ odkryjesz, jak tworzyć środowisko pracy, które wspiera zaangażowanie i współodpowiedzialność.

📅 18 września
🕘 9:00–13:00
📍 Online (max 10 osób)
🎟️ 599 zł (z VAT) + dostęp do bazy wiedzy o przywództwie i pracy w środowiskach międzykulturowych.

To nie jest typowe szkolenie.
To doświadczenie, które zmieni Twój sposób działania jako lidera.

🎥 Zobacz zaproszenie od prowadzącej i zapisz się już dziś!
https://ettagoglobal.com/dialog/

Feeling like leadership is lonely? It doesn’t have to be.
You don’t have to figure it out alone.

Join our ETTA !
This time, autumn edition, with a space to connect, reflect, and grow with fellow leaders who really get it 😊

This isn’t a typical course. It’s a small group (4–8 people) meeting every two weeks for honest conversations about real challenges, remote teams, multigenerational workforces, and stepping up as a global leader.

🗓 Dates of sessions:
- Wed 17 September 1:00 – 4:30 PM,
- Wed 1 October 1:00 – 4:30 PM,
- Wed 15 October 1:00 – 4:30 PM,
- Wed 29 October 1:00 – 4:30 PM,
- Wed 12 November 1:00 – 4:30 PM,
- Wed 26 November 1:00 – 4:30 PM.

Choose your focus:
➡️Leading a remote team – build trust and motivation from anywhere.
➡️Working across generations – turn generational differences into your team’s strength.
➡️Taking a seat at the table – own your voice and step confidently into global leadership.

Investment: 3600 PLN + VAT.
Language: English or Polish
Format: Online, Zoom
Limited spots to keep groups small and meaningful.

Ready to join a group that challenges and supports you?

👉 Apply here: https://ettagoglobal.com/masterminds/

“Any questions?”
Silence. Heads down. Awkward pause.

We’ve all seen it. We've all been there.
But the problem isn’t that people have nothing to say, it’s that they don’t feel invited to speak.

That’s where makes all the difference.

At ETTA, we help leaders turn silence into dialogue by using simple but powerful tools:
✨ Open vs. closed questions - “What do you think?” instead of “Do you agree?”
✨ Active listening + paraphrasing - showing people they’ve been truly heard.
✨ Including quiet voices - methods to bring introverts and observers into the conversation.
✨ Inviting questions, not interrogating - creating curiosity instead of fear.

Because openness doesn’t just happen. It’s built, question by question, response by response.

We’ve worked with leaders worldwide to create cultures of trust and openness. If your teams could benefit from that shift, we’d be happy to be your development partner.

Let's see what can be done 😎
https://ettagoglobal.com/contact/

Ever noticed how one raised eyebrow from a leader can silence a whole room?
That’s the power of micro-behaviors.

Leaders shape the climate of their teams, not just with big decisions, but with every nod, pause, and reaction.

At , we often say:
Leaders don’t just influence culture. They create it.

Here’s how:
✨ Role modeling – your behavior sets the standard, whether you want it or not.
✨ Micro-messages – small cues can either build trust or break it.
✨ Authenticity & transparency – being real is more powerful than being “perfect.”
✨ Response to mistakes – do you encourage learning, or spread fear?

Because here’s the truth: and team performance start with leadership behavior.

At ETTA, we guided leaders and organizations worldwide to build climates where people feel safe, engaged, and ready to innovate.

If you want to explore how, let’s talk, we’d love to be your development partner. ☺️

Kiedy ostatni raz słuchałaś/słuchałeś, nie po to, by odpowiedzieć, ale by naprawdę zrozumieć?

Na tym właśnie polegają nasze Sesje Dialogu Systemowego.
Jest to proces grupowy, a nie klasyczne szkolenie.

Opinie z ostatniej sesji prowadzonej przez Klaudia Jaworska (V 2025) mówią same za siebie:
➡️ 100% uczestników oceniło spotkanie na 4 lub 5.
➡️ 71% zdecydowanie poleciłoby je innym.

A oto, co usłyszeliśmy w ankietach:
✅ „Ciekawa metoda, miło było wyjść ze swojego schematu.”
✅ „Otwartość, możliwość spojrzenia z dystansu na różne emocje i postawy w grupie.”
✅ „Interakcja z grupą, różne perspektywy, poznanie nowej metodologii pracy.”

Do kogo kierujemy ten proces?
Tak naprawdę do wszystkich osób, które pracują w zespołach, doświadczają napięć, złożoności lub po prostu chcą odkryć głębszą jakość komunikacji. Udział w nim może wziąć każdy – niezależnie od doświadczenia czy roli. Nie wymaga wcześniejszej wiedzy ani przygotowania.

Dlaczego teraz?
Bo klasyczne metody często zawodzą, gdy system „staje” i nie potrafi ruszyć dalej. pozwala odblokować komunikację, usłyszeć to, co niewypowiedziane i przywrócić przepływ.

🔗 Czy ten temat z Tobą rezonuje?
Dołącz do kolejnej sesji w trybie zdalnym już 18 września!
Więcej na: ettagoglobal.com/dialog.

To nie jest warsztat, na którym dowiesz się czym jest dialog.
To spotkanie, na którym go doświadczysz na głębokim poziomie.

They laugh together. They share coffee breaks. The vibe is good.
But… is that psychological safety? Not necessarily.

It’s not just about being nice, it’s about creating a space where people speak up without fear, share ideas, and learn from mistakes without blame.

📊 Research by Amy Edmondson and Google’s Project Aristotle shows:
High psychological safety = higher innovation, problem-solving, and resilience.
Low psychological safety = turnover, conflicts, burnout.

At , we believe leaders are the architects of this climate.
That’s why soon we’ll be offering certified training to help leaders and teams truly thrive.

Interested? Let’s talk. 🤩

They all spoke English… and yet, you couldn’t understand a word.
Not because of the grammar. Not because of the vocabulary.
But because the meaning was hidden between the lines.

That’s where comes in, the art of listening beyond words and adapting how you communicate.

➡️ Step one: 🎧

We talk about it in leadership trainings all the time, but… is it really common practice among project managers? Too often, leaders take spoken words at face value, without noticing how they’re being said.

Facial expressions. Tone of voice. Emotional undercurrents
Sometimes, what’s unsaid is louder than what’s spoken.

Interestingly, younger generations ( ) may have an advantage here, emotional awareness was something they started learning back in kindergarten.

➡️ Step two: adapting your styl

This is where the challenge really starts.
We once worked with a client from Spain, where conversations move fast, interruptions are normal, and jumping in shows you’re engaged.

In Poland, we’re taught the opposite: politeness means not interrupting.
So, can you switch gears?
Can you speak twice as fast, overlap in conversation, and match the energy, without feeling awkward?

Because here’s the thing: when you match someone’s communication rhythm, you’re not just speaking their language, you’re speaking their culture. And that’s how trust is built.
And then there’s engagement 🤝

Communication is also about building relationships and connecting different interests.

If you can bring together a Polish engineering team and manufacturing experts in Tunisia, despite their different perspectives, you’ve reached the top tier of global leadership.

Our advice? Start by listening to both sides.
Only then can you find the bridge between seemingly conflicting goals.

This post is part of our series, your practical guide to leading successful global projects.

Next up: Managing Uncertainty & why flexibility is the superpower every global leader needs.

Interested in learning more? 😃
We are here for you - https://ettagoglobal.com/contact-us/ 🤝

What makes a workshop truly unforgettable?
For the participants of “Building Bridges: Cooperation with the Indians”, the answer was simple: Katarzyna Romanowicz.

Kasia is not only one of our most experienced intercultural trainers, she’s also a true enthusiast. Having travelled there many times, she brings a depth of knowledge, empathy, and cultural nuance that’s hard to match.
And it shows.

“Kasia is one of the best trainers I’ve ever worked with (and I’ve worked with many). She’s absolutely fantastic! Focused, time-conscious, and at the same time warm, funny, and engaging. She created such a great atmosphere, the two days just flew by. Her workshops really opened my eyes to so many aspects of working across cultures. Thank you!”

📊 Evaluation score?
✅ 5/5
✅ 100% of participants would recommend it to their colleagues

We’re proud to have Kasia on the team 🥹

Do you want to learn how to work with other cultures?
We are here for you! ☺️
https://ettagoglobal.com/contact/

How do you lead a project when the rules are unwritten?
When the team nods… but doesn't mean yes?
When silence doesn’t mean agreement?

Welcome to the subtle world of , one of the most crucial (and underestimated) elements of intercultural competence.

It’s not about knowing all the cultural facts and etiquette.
It’s about noticing the difference, and being curious instead of reactive.
➡️ Are you aware that cultural differences are influencing your projects?
➡️ Do you see the invisible signals in your team's behavior, communication, or expectations?
➡️Do you care enough to ask, observe and adapt?

Because in international teams, it’s not the obvious that trips us up.
It’s the invisible assumptions. The silent norms.
The “that’s just how we do things.”

Intercultural sensitivity helps you tune in.
To observe before judging.
To ask before assuming.
To decode the "why" behind what people say and do, and what they don’t.

It's the first step to leading with impact in multicultural environments.
It’s also a mindset: open, curious, and tuned into nuance.

This post is part of our Intercultural Compass series, a practical guide for project leaders navigating global teamwork.
Next up: Intercultural Communication – because sometimes "yes" doesn’t mean yes. 😉

Have a great weekend from the whole ETTA team 🤩

Leading international projects used to mean reporting to someone abroad.
Now it often means collaborating with them daily.

Thanks to and the post-COVID virtual revolution, we no longer work alongside global teams, we work with them, in real time.
And that changes everything.

It’s no longer enough to just “know” that cultures differ.
You have to work with those differences.
Every day. In every call. In every decision.

So what helps?
✅ Understanding the cultural preferences of your team
✅ Recognizing what drives engagement (and what kills it)
✅ Navigating uncertainty and conflict with flexibility
✅ Communicating clearly across cultural filters

In this short , we will introduce you to the Intercultural Compass – a practical guide to developing intercultural readiness in project leadership. Inspired by , field experience and tools like The Culture Map by Erin Meyer, we’ll explore what really matters when managing across borders.

Ready to grow your global collaboration skills?
Follow our posts, the next stop: .

Ready for a change and upskilling?
Contact us, we are always here for you and your development! ❤️
https://ettagoglobal.com/contact/

P.S. We totally recommend you reading the article of Strefa PMI - Project Management Quarterly, where Monika CHUTNIK shares her amazing knowledge in the topic of Intercultural competences.
Here is the link:https://strefapmi.pl/pobierz/strefa-pmi-48-2025.pdf ☺️