The Talent Value

07/01/2026

As we entered #2026 after the December/January holidays, we want to wish you all a fantastic year full of 𝗴𝗿𝗲𝗮𝘁 𝗵𝗲𝗮𝗹𝘁𝗵 🤸‍♀️ , 𝘀𝘂𝗽𝗽𝗼𝗿𝘁𝗶𝘃𝗲 𝗿𝗲𝗹𝗮𝘁𝗶𝗼𝗻𝘀𝗵𝗶𝗽𝘀 🫂 , and professional stability and prosperity (as much as it’s possible).

This year, let’s face the unanticipated and be prepared for whatever life brings our way! 🌟

We are excited to share some interesting news and a professional opportunity in the market. Last year, we initiated a partnership with Techwave, a global IT services and solutions provider focused on resolving specialized business challenges using innovative technology. Techwave is expanding its SAP consulting services in Poland. 🇵🇱

Under the leadership of Murthy Maddali, Techwave SVP and Managing Director, we are currently looking for 𝗦𝗲𝗻𝗶𝗼𝗿 𝗦𝗔𝗣 𝗖𝗼𝗻𝘀𝘂𝗹𝘁𝗮𝗻𝘁𝘀 (𝗙𝗜𝗖𝗢 𝗼𝗿 𝗟𝗼𝗴𝗶𝘀𝘁𝗶𝗰𝘀) (FICO or Logistics) with 𝗽𝗿𝗲-𝘀𝗮𝗹𝗲𝘀 𝗲𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲.
Proficiency in 𝗚𝗲𝗿𝗺𝗮𝗻 🇩🇪 is essential for this role. 🗣️

What is worth noting is that this position offers a promising career path, allowing you to develop alongside Murthy Maddali Techwave's operations in Poland. 🚀🇵🇱

💡 If you have any questions about this opportunity, please feel free to contact us directly. 🤝

✅ If you’re ready to take the next step in your career, you can apply directly via LinkedIn - https://tiny.pl/c3kwg4kdp or through justjoin.it portal - https://tiny.pl/cky2yv8kb . 🔗

Wishing you all a successful year ahead! 🎉

10/07/2025

🎉 We are thrilled to announce that our services (consulting and training) 𝐡𝐚𝐯𝐞 𝐛𝐞𝐞𝐧 𝐜𝐞𝐫𝐭𝐢𝐟𝐢𝐞𝐝 𝐮𝐧𝐝𝐞𝐫 𝐭𝐡𝐞 𝐈𝐂𝐕𝐂 𝐒𝐮𝐫𝐞 𝐬𝐭𝐚𝐧𝐝𝐚𝐫𝐝! 🎉

The ICVC – SURE (Standard for Development Services in Education) accredited by PARP (Polish Agency for Enterprise Development), 𝐚𝐝𝐝𝐫𝐞𝐬𝐬𝐞𝐬 𝐭𝐡𝐞 𝐧𝐞𝐞𝐝𝐬 𝐨𝐟 𝐨𝐮𝐫 𝐜𝐥𝐢𝐞𝐧𝐭𝐬 𝐰𝐡𝐨 𝐬𝐞𝐞𝐤 𝐜𝐨𝐧𝐟𝐢𝐫𝐦𝐚𝐭𝐢𝐨𝐧 𝐨𝐟 𝐭𝐡𝐞 𝐡𝐢𝐠𝐡 𝐪𝐮𝐚𝐥𝐢𝐭𝐲 𝐨𝐟 𝐭𝐡𝐞 𝐬𝐞𝐫𝐯𝐢𝐜𝐞𝐬 𝐰𝐞 𝐨𝐟𝐟𝐞𝐫.

We are proud to join the ranks of the top training and consulting companies in Poland!

This certification enables us to provide our clients with better support by delivering services that meet applicable standards and contribute to their growth and development. Thank you for your trust, and we look forward to continuing our collaboration!💪✨

𝐖𝐡𝐲 𝐢𝐬 𝐜𝐞𝐫𝐭𝐢𝐟𝐢𝐜𝐚𝐭𝐢𝐨𝐧 𝐢𝐦𝐩𝐨𝐫𝐭𝐚𝐧𝐭 𝐭𝐨 𝐮𝐬?
✅ 𝐈𝐧𝐜𝐫𝐞𝐚𝐬𝐞𝐝 𝐓𝐫𝐮𝐬𝐭: It confirms the high quality of our services, building trust among clients and partners.
✅𝐂𝐨𝐦𝐩𝐞𝐭𝐢𝐭𝐢𝐯𝐞𝐧𝐞𝐬𝐬: We stand out in the market, attracting new clients.
✅𝐂𝐨𝐦𝐩𝐥𝐢𝐚𝐧𝐜𝐞 𝐰𝐢𝐭𝐡 𝐑𝐞𝐠𝐮𝐥𝐚𝐭𝐢𝐨𝐧𝐬: We operate in accordance with legal requirements, minimising the risk of issues.
✅𝐈𝐦𝐩𝐫𝐨𝐯𝐞𝐦𝐞𝐧𝐭 𝐨𝐟 𝐏𝐫𝐨𝐜𝐞𝐬𝐬𝐞𝐬: Certification compels us to enhance our services continually.
✅𝐁𝐞𝐭𝐭𝐞𝐫 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐜𝐚𝐭𝐢𝐨𝐧 𝐰𝐢𝐭𝐡 𝐂𝐥𝐢𝐞𝐧𝐭𝐬: It facilitates discussions with clients, who can be confident in our professionalism.
✅𝐈𝐧𝐜𝐫𝐞𝐚𝐬𝐞𝐝 𝐒𝐚𝐭𝐢𝐬𝐟𝐚𝐜𝐭𝐢𝐨𝐧: Maintaining high standards translates into better client experiences.
✅𝐎𝐩𝐩𝐨𝐫𝐭𝐮𝐧𝐢𝐭𝐢𝐞𝐬 𝐟𝐨𝐫 𝐆𝐫𝐨𝐰𝐭𝐡: Certification opens doors to new projects and contracts.

In summary, the ICVC Sure certification is not only prestigious but also brings tangible benefits that positively impact the growth of our company and the satisfaction of our clients. 🌟 🌟🌟𝐒𝐨𝐨𝐧, 𝐲𝐨𝐮 𝐜𝐚𝐧 𝐟𝐢𝐧𝐝 𝐨𝐮𝐫 𝐬𝐞𝐫𝐯𝐢𝐜𝐞𝐬 𝐢𝐧 𝐭𝐡𝐞 𝐁𝐔𝐑 (𝐃𝐞𝐯𝐞𝐥𝐨𝐩𝐦𝐞𝐧𝐭 𝐒𝐞𝐫𝐯𝐢𝐜𝐞𝐬 𝐃𝐚𝐭𝐚𝐛𝐚𝐬𝐞) 𝐚𝐧𝐝 𝐚𝐜𝐜𝐞𝐬𝐬 𝐨𝐮𝐫 𝐬𝐞𝐫𝐯𝐢𝐜𝐞𝐬 𝐰𝐢𝐭𝐡 𝐄𝐮𝐫𝐨𝐩𝐞𝐚𝐧 𝐔𝐧𝐢𝐨𝐧 𝐟𝐮𝐧𝐝𝐢𝐧𝐠 𝐭𝐡𝐫𝐨𝐮𝐠𝐡𝐨𝐮𝐭 𝐏𝐨𝐥𝐚𝐧𝐝. 🌟🌟🌟

01/07/2025

We are delighted to be a partner of these events.

Every next meeting is better. This time, it also featured interesting guests and very active participants who came with specific needs and may have found potential for cooperation. Heads up! We have another exciting meeting lined up right after the holidays, so keep your eyes peeled and stay engaged!

26/06/2025

When the idea of meetings about emerged, we thought we would have a lot of good practices and organizations 🙋 🙋‍♂️ 🙋‍♀️ that would want to share their knowledge and experience.

Oh, how we were wrong🙈

It turned out that employee volunteering is an activity that few companies practice, making it challenging to find an organization that shares good practices in this area. Many organizations want to initiate such activities, but they are unsure of how to begin, what is required, and so on.

We are fortunate because not only have we managed to invite organizations that have something to be proud of, but they can also, based on their previous experience, help many other organizations that wish to work in this area. And they are also willing and open to share this knowledge 🤗.

While absorbing this knowledge, on this summer June morning, you can eat breakfast 🥐 🥓 ☕ with great people ☀️ Monika Hinc, Natalia Siuda, Karolina Weiner, 🎯 Maciej Kochanowski, Piotr Wojtera and Maja Czerniak. You'll have the opportunity to learn from their experiences, ask questions, and network with other professionals in a relaxed and friendly environment.

In the city where people are most satisfied with their quality of life :-) 😎, you can expect a comfortable and enjoyable setting for our event. I suppose I no longer need to convince anyone.

As a partner of this event and on behalf of the organizer, the Up Foundation, and partners, Nordea, SWAROVSKI, Social Innovation Laboratory, Pomorski Park Naukowo-Technologiczny Gdynia, Regionalna Izba Gospodarcza Pomorza we cordially invite you.

Upcoming Monday 30.06.2025
9:30 - 12:00
Pomorski Park Naukowo-Technologiczny Gdynia

More details below 👇

28/05/2025

🌟 This week, we kicked off with an inspiring event that energised us for the days ahead 𝐓𝐡𝐞 𝐃𝐄𝐈 𝐈𝐧𝐬𝐢𝐠𝐡𝐭𝐬 𝐒𝐮𝐦𝐦𝐢𝐭 2025 , organised by the DEI- Natalia Gałażyn, Kacper Ciechorski, Kasia Zduniak (Assoc CIPD), Dorota Langa, and Edyta Sander 👏🌈.

This exceptional gathering brought together hashtag , hashtag , and hashtag from various fields who shared their experiences and best practices in the areas of hashtag , hashtag , and hashtag 🤝.

During The Summit, participants had the opportunity to engage in panel discussions, workshops, and networking sessions that fostered the exchange of ideas and inspiration💡.

The event's topics covered key challenges and innovative solutions that can help build more diverse and inclusive workplaces 🌍.
The energy and enthusiasm surrounding this event will undoubtedly motivate us to continue promoting diversity, equity, and inclusion (DEI) values within organisations 💪✨.

Kudos to all panellists and speakers Kasia Zduniak (Assoc CIPD), Dominika Rossa, Edyta Sander, Alicja Marcinek, Alicja Wojczuk, Aleksandra Szelest, Monika Hinc, Emilia Brzóska, Joanna Knitter-Borodzicz (she/her),Kacper Ciechorski, Małgorzata (Gosia) Szymczyk (she/her), L**h Guzowski 🇬🇧🇵🇱 , Maciej Kotarski, Maciej Zabielski, Magdalena Jakonis, Marta Kosińska ,Paulina Naumenko, Monika Wiater, Paulina Podolska, Marek Szczepan Kobyliński, Karolina Jaczynska.

Great thanks to the partners Mikomax Smart Office , Fresenius Kabi and InvestGDA i Invest in Pomerania for supporting this event.

It's worth highlighting that the conference was free, and the level of expertise was so high that many commercial conferences could only envy it 🎓👏!

We also had the chance to share our knowledge about inclusive recruitment processes and prepared a practical checklist for participants on inclusive recruitment 📋✨!
For those who couldn't join us, we have great news – our checklist will soon be available 🌟!

Don't miss this opportunity to implement positive changes in your recruitment processes and promote diversity in your organisations.
Stay tuned for more information! 🔍💼

22/05/2025

🌟 Breakfast with DEI ☕ 🥪 🥞 🥗Yesterday, we had the pleasure of starting the day in an unusual way by participating in a breakfast organized by one of the organizations in the Tricity. This delicious😋company tradition of shared breakfasts🥐definitely brings people closer and allows for conversations in a relaxed atmosphere.

Our Foundress Anna Brzezińska - Mattos had the honor of being a guest to discuss diversity, equity, and inclusion (DEI).Special thanks to Anna Łuszczak and Olena Lavrentieva - the initiators of this meeting. Olena deserves additional recognition for her perseverance in bringing this idea to fruition, as it took us several months to agree on a suitable date😊.

Kudos👏to the entire organization for showing up in such large numbers, including the management! This demonstrates how seriously you approach the topic of DEI.
During the meeting, we discussed the importance of DEI in the context of the organization and how to dispel stereotypes associated with this topic. DEI is not a trend or ideology – it is a fundamental element of our professional and personal lives, and actions that have been part of organizational culture for years have now gained a name.

Over the 2 hours meeting, we covered many important topics:
✅ What exactly is DEI in the context of organizations?
✅ What positive impacts does DEI have on our work environment?
✅ How can diversity within the organization enrich our workplace culture, productivity, and engagement?

We also focused on building intergenerational teams that can leverage the competencies brought by each generation.

By building on what unites us, we add the unique values that each generation brings.We also reminded ourselves that DEI is primarily about respecting human rights. According to the declaration of human rights: "The ideal of a free human being enjoying civil and political freedom can only be achieved when conditions are created to ensure that everyone can exercise their civil, political, economic, social, and cultural rights."

Thank you all for the interesting discussions and the opportunity for collective reflection on DEI!

🙌

20/05/2025

🌟 𝐄𝐦𝐩𝐥𝐨𝐲𝐞𝐞 𝐕𝐨𝐥𝐮𝐧𝐭𝐞𝐞𝐫𝐢𝐧𝐠 – 𝐖𝐡𝐲 𝐈𝐭 𝐌𝐚𝐭𝐭𝐞𝐫𝐬?🌟

Many organizations have supported grassroots initiatives from employees for years, driven by the desire to help and collaborate🤝.
These are often human impulses, and there is strength💪 in numbers.
No one questions the name or impact of these actions, as the focus is on the act of helping 🌍 itself.

However, challenges arise when an organization grows, necessitating the coordination of volunteer activities for logistical,📋 organizational, and safety reasons for volunteers.

Organizations whose management supports volunteering and understands its impact are fortunate. Unfortunately, in some organizations,management is not favourable to such initiatives, often due to a lack of knowledge rather than ill will 🤔.

Imagine a scenario where you manage an organization with financial results and business growth as your goals 📈.

As a good leader, you face sales challenges and increasing competition while noticing a decline in team engagement 📉.
In the meantime,you receive a request for budget support for employee volunteering.

While you see the value in these activities,you wonder if it's the right time, considering priorities,financial resources,and organizational culture. What impact will these activities have on the organization when other important tasks are at hand ⏳?

𝐄𝐧𝐠𝐚𝐠𝐞𝐦𝐞𝐧𝐭 is a keyword that is closely associated with employee volunteering 💖.
Asking your HR department for more information shows your interest in understanding why it's worth investing 📊 in this.

Meanwhile, as an HR representative or manager, you must provide management with volunteer data to initiate these efforts.

I've gathered essential information on the value of employee volunteering for both employees and organizations, and I'm happy to share it with you. These initiatives are not only needed and important but can also genuinely improve the world around us.

👇🏼

19/05/2025

It was a very good meeting.🌟
Thanks Up Foundation for an invitation and congratulations! 🎉

First of all, we highly recommend the venue Kawiarnia Gdańsk ☕ itself.Sitting at a communal table right at the start of the meeting provides a huge leap in getting to know each other and somewhat forces networking - you simply can’t help but 💬"chat".

Secondly,the group consisted of interesting, engaged,and smiling people😀,which we personally love and always pay attention to.

Thirdly, the topics discussed were very intriguing because, although the subject exists in organizations, it's often addressed as an afterthought, and sometimes employees themselves are unaware that such interesting and good things are happening in their organization.

We provided some information on what an employee volunteering is,the different types it can take,and shared some data on the value that it brings to organizations.

In the second half of the meeting, we had an explosive panel that was super interesting.
It was easy to listen for hours because all the panelists and panel leader. Ladies Monika Hinc, Ewelina Dampc, Ewa Patyk and Magdalena Pakmur you rocked!

In addition to their extensive experience in the field,possess that crucial element for success: faith in what they do, passion, and immense dedication. Additionally,there is supportive management and teams that fully understand why these actions are so important.

Keep yours eyes open 👀, as other meetings are to come soon!

06/05/2025

As an HR company, we continuously monitor the labor market across various sectors, and frequently forget about our backyard.

This week, we came across an report "HR Specialist on the Job Market 2025," published by Thornton Poland in collaboration with .

The data provided is quite relevant for various audiences, including:
💡 𝐇𝐑 𝐩𝐫𝐨𝐟𝐞𝐬𝐬𝐢𝐨𝐧𝐚𝐥𝐬 seeking new job opportunities
💡 𝐇𝐑 𝐥𝐞𝐚𝐝𝐞𝐫𝐬 looking for new team members
💡 𝐂𝐄𝐎𝐬, 𝐂𝐎𝐎 𝐨𝐫 𝐛𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐨𝐰𝐧𝐞𝐫𝐬 interested in hiring HR professionals

𝐒𝐡𝐨𝐫𝐭 𝐒𝐮𝐦𝐦𝐚𝐫𝐲:
💼 35,700 job ads were published for HR roles
🔝 The highest demand was noted for HR administration and payroll specialists
🏙️ Warsaw had the most job ads for HR positions

⬇️ For more information, see below.

22/04/2025

Save the date 𝟐𝟗𝐭𝐡 𝐨𝐟 𝐀𝐩𝐫𝐢𝐥 𝟐𝟎𝟐𝟓.
Together with the team of Up Foundation and Monika Hinc we would like to invite you for the first event from the project 𝐄𝐪𝐮𝐢𝐭𝐲 🌍 𝐀𝐦𝐛𝐚𝐬𝐬𝐚𝐝𝐨𝐫𝐬 - 𝐄𝐦𝐩𝐥𝐨𝐲𝐞𝐞 👩‍💼👨‍💼 𝐕𝐨𝐮𝐥𝐮𝐭𝐞𝐞𝐫𝐢𝐧𝐠 🤝✨.

𝐌𝐚𝐲𝐛𝐞 𝐲𝐨𝐮𝐫 𝐜𝐨𝐦𝐩𝐚𝐧𝐲 𝐚𝐧𝐝 𝐲𝐨𝐮:
🤝🌍 are already involved in Employee Volunteering Programs,
💡✨ perperhaps you are thinking about implementing one,
📚🤔 or you are new in this area, and you would like to know everything

no matter and which level you are it's a very good place to come and share of get the best practices.

🌱 Sustainable development and social responsibility are becoming 𝐢𝐧𝐜𝐫𝐞𝐚𝐬𝐢𝐧𝐠𝐥𝐲 𝐢𝐦𝐩𝐨𝐫𝐭𝐚𝐧𝐭 𝐟𝐨𝐫 #𝐜𝐚𝐧𝐝𝐢𝐝𝐚𝐭𝐞𝐬, #𝐞𝐦𝐩𝐥𝐨𝐲𝐞𝐞𝐬, 𝐚𝐧𝐝 #𝐜𝐨𝐦𝐩𝐚𝐧𝐢𝐞𝐬.

Today, we want to work for organizations 𝐨𝐫𝐠𝐚𝐧𝐢𝐳𝐚𝐭𝐢𝐨𝐧𝐬 𝐭𝐡𝐚𝐭 𝐟𝐨𝐜𝐮𝐬 𝐨𝐧 𝐛𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐨𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐬 𝐚𝐧𝐝 𝐚𝐜𝐭𝐢𝐯𝐞𝐥𝐲 𝐞𝐧𝐠𝐚𝐠𝐞 𝐢𝐧 𝐩𝐫𝐚𝐜𝐭𝐢𝐜𝐞𝐬 𝐭𝐡𝐚𝐭 𝐫𝐞𝐬𝐩𝐞𝐜𝐭 𝐚𝐧𝐝 𝐩𝐫𝐨𝐭𝐞𝐜𝐭 𝐨𝐮𝐫 𝐧𝐚𝐭𝐮𝐫𝐚𝐥 𝐞𝐧𝐯𝐢𝐫𝐨𝐧𝐦𝐞𝐧𝐭 🌍. This commitment to sustainability is essential, as it ensures that businesses can operate effectively while contributing positively to the communities and ecosystems they are a part of 🌿.

🌟 𝐄𝐦𝐩𝐥𝐨𝐲𝐞𝐞 𝐕𝐨𝐥𝐮𝐧𝐭𝐞𝐞𝐫𝐢𝐧𝐠 𝐏𝐫𝐨𝐠𝐫𝐚𝐦𝐬 𝐨𝐟𝐟𝐞𝐫 𝐧𝐮𝐦𝐞𝐫𝐨𝐮𝐬 𝐛𝐞𝐧𝐞𝐟𝐢𝐭𝐬:

🤝 Have the potential to 𝐟𝐨𝐬𝐭𝐞𝐫 𝐜𝐨𝐥𝐥𝐚𝐛𝐨𝐫𝐚𝐭𝐢𝐨𝐧 𝐞𝐯𝐞𝐧 𝐚𝐦𝐨𝐧𝐠 𝐜𝐨𝐦𝐩𝐞𝐭𝐢𝐭𝐨𝐫𝐬, creating unique opportunities for companies to come together for a common cause.

🌍 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐭𝐲 𝐈𝐦𝐩𝐚𝐜𝐭: By participating in volunteer activities, employees can directly contribute to local causes, helping to address social issues and support those in need 🤝.

🤝 𝐓𝐞𝐚𝐦 𝐁𝐮𝐢𝐥𝐝𝐢𝐧𝐠: Engaging in volunteer work together strengthens team dynamics and promotes collaboration, leading to improved communication and camaraderie among colleagues 👫.

📈 𝐒𝐤𝐢𝐥𝐥 𝐃𝐞𝐯𝐞𝐥𝐨𝐩𝐦𝐞𝐧𝐭: Volunteering allows employees to develop new skills and gain experiences that can enhance their professional growth, making them more well-rounded and capable in their roles 💪.

💼 𝐄𝐧𝐡𝐚𝐧𝐜𝐞𝐝 𝐂𝐨𝐦𝐩𝐚𝐧𝐲 𝐂𝐮𝐥𝐭𝐮𝐫𝐞: Organizations that promote volunteerism often cultivate a positive workplace culture, where employees feel valued and connected to a greater mission beyond just profit 🌟.

🎯 𝐀𝐭𝐭𝐫𝐚𝐜𝐭𝐢𝐧𝐠 𝐓𝐚𝐥𝐞𝐧𝐭: Companies that actively support Employee Volunteering Programs are more likely to attract talent who prioritize social responsibility, making them more competitive in the job market 💼.

🎉 𝐉𝐎𝐈𝐍 𝐎𝐔𝐑 𝐄𝐕𝐄𝐍𝐓 - Free tickets 🎟️ but the number of places is limited due to the capacity of the venue 🏢.

🔗 Registration link in the comments! 👇

👉Zastanawiasz się, jak Twoja firma może skutecznie wdrożyć program wolontariatu pracowniczego?
👉Chcesz dowiedzieć się, co Twoja organizacja pozarządowa może zyskać dzięki wolontariatowi pracowniczemu?
👉Szukasz dobrych praktyk i sprawdzonych rozwiązań?

Dołącz do nas podczas inspirującego spotkania o wolontariacie pracowniczym: Ambasadorki i ambasadorzy równości - wolontariat pracowniczy. Rozmowy, dobre praktyki, networking!

🟣 Program wydarzenia:
14:00 - 14:30 Powitalna kawa i rejestracja
14:30 - 14:35 Rozpoczęcie i powitanie uczestników
14:35 - 14:50 Wolontariat pracowniczy, a biznes - czy warto?
Prelegentka: Anna Mattos
14:50 - 15:50 Panel dyskusyjny: Wolontariat pracowniczy - najlepsze praktyki
Prowadzenie: Monika Hinc
15:50 - 16:30 Networking przy kawie

Dlaczego warto?
✅ Poznasz sprawdzone strategie angażowania pracowników w działania wolontariackie
✅ Nawiążesz cenne kontakty z entuzjastami/kami społecznej odpowiedzialności biznesu
✅ Zainspirujemy Cię do wdrożenia lub udoskonalenia programu wolontariatu w Twojej organizacji

🗓️ 29 kwietnia 2025
🕓 godz. 14:00- 16:30
📍 toMy kawiarnia
🏠 ul. Reduta Miś 3, Gdańsk

Wstęp wolny, ale obowiązuje rejestracja!
Zarejestruj się: https://tinyurl.com/2suzv9y6

Organizator: Up Foundation
Partner wydarzenia: The Talent Value
Zadanie publiczne współfinansowane ze środków otrzymanych od Województwa Pomorskiego.

16/04/2025

🌟 𝐄𝐦𝐛𝐫𝐚𝐜𝐢𝐧𝐠 𝐈𝐧𝐜𝐥𝐮𝐬𝐢𝐯𝐢𝐭𝐲 𝐢𝐧 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐒𝐞𝐫𝐯𝐢𝐜𝐞 𝐚𝐧𝐝 𝐭𝐡𝐞 𝐖𝐨𝐫𝐤𝐩𝐥𝐚𝐜𝐞 🌟

Our foundress Anna Brzezińska - Mattos has just shared on her Linkedin profile how for over six months, she has been accompanying a family member battling Alzheimer's— a disease that silently erodes both physical and mental capabilities, and how this experience can be transferred also into business.

Navigating daily interactions, especially , has been a profound experience. Despite her varied past experiences as a customer—from being a foreigner to a parent witch children — this journey has 💡 highlighted the urgent need for better understanding and patience.💡

🔍 𝐑𝐞𝐚𝐥-𝐥𝐢𝐟𝐞 𝐄𝐱𝐚𝐦𝐩𝐥𝐞𝐬:
𝐂𝐚𝐟é 𝐕𝐢𝐬𝐢𝐭: Ordering a simple coffee and pastry turned into a challenge due to slow decision-making, leading to visible frustration from the staff. It ended with having to explain the .

𝐃𝐞𝐧𝐭𝐢𝐬𝐭 𝐀𝐩𝐩𝐨𝐢𝐧𝐭𝐦𝐞𝐧𝐭: Filling out forms and providing signatures became a significant hurdle due to cognitive impairments, with the staff showing clear impatience.

These experiences underscore the importance of training teams in 𝐈𝐍𝐂𝐋𝐔𝐒𝐈𝐕𝐄 𝐈𝐍𝐓𝐄𝐑𝐍𝐀𝐋 𝐀𝐍𝐃 𝐄𝐗𝐓𝐄𝐑𝐍𝐀𝐋 𝐂𝐔𝐒𝐓𝐎𝐌𝐄𝐑 𝐒𝐄𝐑𝐕𝐈𝐂𝐄.
Many organizations employ individuals with various 🙈🫥 , including chronic illnesses affecting job performance.
Disabilities encompass a broad spectrum, including chronic illnesses like migraines or thyroid disorders.

📘𝐁𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐈𝐧𝐬𝐢𝐠𝐡𝐭: Incorporate inclusivity into your business practices.

To address this, I've prepared a training snippet from our full trainings featuring 10 key communication techniques to enhance inclusivity within your organization, ensuring and for . 🙌 🤝👩🏿‍🤝‍👨🏼👩‍🦽

𝐋𝐞𝐭'𝐬 𝐦𝐚𝐤𝐞 #𝐢𝐧𝐜𝐥𝐮𝐬𝐢𝐯𝐢𝐭𝐲 𝐭𝐡𝐞 𝐧𝐨𝐫𝐦, 𝐧𝐨𝐭 𝐭𝐡𝐞 𝐞𝐱𝐜𝐞𝐩𝐭𝐢𝐨𝐧 🌍✨