22/06/2026
๐ฃ ๐๐๐๐๐๐๐๐ ๐๐๐๐๐๐๐๐๐๐๐ ๐๐๐๐๐!
We proudly congratulate ๐๐ฎ๐ง๐ฌ๐ก๐ข๐ง๐ ๐. ๐๐๐ง๐๐๐ซ๐จ, ๐๐, Head Librarian, Arellano UniversityโPlaridel Campus, Mandaluyong City, Philippines, for the successful publication of the research article titled:
โ๐๐ญ๐ฅ๐ก๐ค๐ง๐๐ฃ๐ ๐๐๐๐ง๐๐ง๐๐๐ฃ๐จโ ๐๐๐ง๐๐๐ฅ๐ฉ๐๐ค๐ฃ๐จ ๐ค๐ ๐๐ง๐๐๐ฃ๐๐ฃ๐ ๐๐๐๐๐๐ฉ๐๐ซ๐๐ฃ๐๐จ๐จ ๐ฉ๐๐ง๐ค๐ช๐๐ ๐ฉ๐๐ ๐๐๐ฃ๐จ ๐ค๐ ๐ฉ๐๐ ๐๐๐ง๐ ๐ฅ๐๐ฉ๐ง๐๐๐ ๐๐ค๐๐๐ก.โ
Published in Volume 2, Issue 2
DOI: https://doi.org/10.65339/ijsair.V2.I2.642
Google Scholar: https://scholar.google.com/citations?user=ANNqvhoAAAAJ&hl=en
This study evaluated the effectiveness of the librariansโ training program at Arellano University using Kirkpatrickโs Evaluation Model, which examines training outcomes through four levels: Reaction, Learning, Behavior, and Results. Guided by the Input-Process-Output framework, the paper highlights the importance of professional development, workplace behavior, service quality, and organizational performance in academic library services.
Using a descriptive phenomenological research design, the study explored librariansโ perceptions and experiences regarding training effectiveness. Data were collected through semi-structured face-to-face interviews, documentary analysis, and observations involving ten librarians from seven Arellano University campuses selected through purposive sampling. The interview guide was validated by experts, and the gathered data were analyzed using thematic analysis.
Findings revealed that participants positively perceived the training because of facilitator expertise, relevance to job functions, supportive learning environments, practical soft-skills content, and the immediate applicability of acquired knowledge. At the learning level, the training enhanced technical competencies, communication skills, understanding of library systems, ability to manage user concerns, and professional confidence. Behavioral outcomes showed sustained application of learned skills through improved communication, teamwork, documentation practices, and cataloging procedures.
The study concluded that the librariansโ training program was effective across all four levels of the Kirkpatrick Model. At the results level, participants reported improvements in service quality, operational efficiency, user satisfaction, team coordination, and institutional reputation. The study recommended the institutionalization of a formal training policy framework, continuous monitoring and evaluation mechanisms, regular program reviews, and strengthened post-training support. It strongly aligns with SDG 4 (Quality Education) and SDG 8 (Decent Work and Economic Growth) by promoting continuous professional development and workforce competence among librarians. Its sustainability impact lies in strengthening academic library services, enhancing organizational effectiveness, and supporting the long-term adaptability of academic institutions in a changing information environment.
โจ Congratulations on this significant contribution to academic library services, librarian professional development, and training effectiveness research!
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