07/03/2021
To all CTE Students, please be guided of the request messaging template for faster response by the ICTO when requesting for technical assistance and other services:
Reading and understanding is the ๐๐๐
ICTO Advisory 13-2021
To expedite our Technical Support, all requesting clients must follow this request template:
1. GSC Issued ID Number
2. Fullname
3. Course
4. Transaction
You may send it via this ๐ฃ๐ฎ๐ด๐ฒ or through our email address ๐ถ๐ฐ๐@๐ด๐๐ฐ.๐ฒ๐ฑ๐.๐ฝ๐ต
NOTE: Phone Call is intended for Technical Support Only covering [๐ฆ๐ง]
List of Transactions are as follows:
[๐๐] Request for GWorkspace for Education Account Creation
[๐๐ฅ] Request for GWorkspace for Education Account Reset
[๐๐] Request for ID Services (Printing of Smartcard ID)
[๐ฆ๐] Request for SIAS Online Account Activation
[๐ฆ๐ง] Request for SIAS Online Technical Support
[*๐๐ซ๐๐๐จ๐ฆ๐๐ฉ๐ ๐ง๐ข ๐๐ฆ๐ ๐ข๐๐๐๐๐๐ฆ]
[๐๐] Request for Conversion of Forms to Interactive Digital Form*
[๐ฅ๐ ] Request for Technical Support (R/M of ICT Resources)*
[๐ข๐] Request for Technical Support (Online Meeting)*
[๐๐ซ] Request for LED Wall Services (Exclusive to GSC Only)*
[๐ฃ๐ซ] Request for Social Media Publication*
[๐ฃ๐] Request for Website Publication*
[๐๐ซ] Request for Internet Service Connection (Wired and Wireless)*
[๐๐ง] Request for ICT Capability Training*
[๐๐ซ] Request for customized domain and document links*
[๐๐ซ] Request for Activity Documentation*
[๐๐ซ] Request for Graphics Layout*
Example:
2020-1-1234
Firstname M. Lastname
BSIT
SA
๐๐๐ง๐ข ๐ฆ๐๐ฝ๐ฝ๐ผ๐ฟ๐ ๐ง๐ฒ๐ฎ๐บ