Online Shopping: Obtain Customer Feedback

24/03/2021

One good conversation can shift the direction of change forever. ~ Linda Lam

We know we could've done better than just online conversations, but because of the pandemic we were limited. Despite this, the researchers highly appreciate the engagements we've done! You're a big part of this. Thank you for being with us.

24/03/2021

Memes tend to be funny, but these two got meaning.

Here’s a reminder from the project team of Online Shopping: Obtain Customer Feedback

Maraming Salamat! 💙

24/03/2021

After all the challenges, discussions and suggestions it all leads to down to this:

20/03/2021

The essence of customer feedback has definitely proven its importance and it creates a positive effect both ways. Despite this, customer feedback is usually neglected by the customers in today's generation. Customer feedback creates a lot of room for improvement especially to the seller and it lays out better options for the consumers. As we look into HubSpot's claim saying that we are missing a lot if we do not generate customer feedback:

17/03/2021

For several years now, online shopping has become a trend especially during this time of pandemic, it is very accessible and convenient to have your item delivered right at your doorstep. Undeniably, online shopping has both its positive and negative sides. As an online shopper; after your purchase, do you even bother to have a feedback?

Feel free to comment your thoughts down below! 💭💭

13/03/2021

ONLINE SHOPPERS!

Are you not satisfied with the product/service of a certain Online Shop? Talk to the owner and tell them your concerns! It is important that the owners are aware of the customers’ thoughts on their products and services. With that, they will be able to identify the things that they need to do to improve their products and treat their customers in a way that will satisfy them.

However, giving feedback doesn’t only apply to situations like this. Whether you’re satisfied or not, giving feedback to business owners will help them a lot!

13/03/2021

Have you ever encountered a happy customer who loves the product/s they bought? Take that opportunity to ask them what they like about it. And in return, tell it to your manager so that your business will greatly improve~!

In today's featured video, Canity has something to say about the power of Customer Feedback and how it will significantly affect your business.

Come and let's watch! 👀👀

Feedback may make you feel all warm and fuzzy inside but if you don’t dig a little deeper, you may be missing invaluable insights into your business. Visit h...

12/03/2021

Have you ever asked yourselves what are the good questions to ask for your customer's feedback?

Here's Shep Hyken, a customer service and CX Expert, helping you out on your journey to help improve your business! Check him out! 🤓🤓

Could you benefit from knowing one of the best feedback questions? If you enjoyed the video and want some great strategies for creating amazing customer expe...

11/03/2021

HAPPY CUSTOMER equates to HAPPY BUSINESS OWNER!

In frustrating times like this, the least that business owners can do is to satisfy their customers with the products they offer. Satisfied customers are proof that a business is doing great!

Business owners, make sure that your customers are happy and satisfied by getting feedbacks from them!

Online shoppers, help business owners improve by lending some of your time to give feedback!

No time to be GRUMPY. Everyone should be HAPPY! 😄

11/03/2021

Customer feedback benefits your business regardless of how small or big it is. Yet, we often ignore its importance when we are busy preparing for it to be delivered, answering questions with our customers, or even producing more of our products.

Here are 5 Reasons why Customer Feedback is Important.

A video by Tony Galardo

Five crucial reasons why your customer feedback is essential for your business.5 Reasons Why Customer Feedback is Important for Your Business:1) It Improves ...

05/03/2021

The researchers have proposed 3 solutions that can best solve the issue of obtaining customer feedback on online e-commerce. Which one is the best option for you, and why?

Comment down below! 💬💬

24/02/2021

CUSTOMER FEEDBACK is always important. In today's question, we would like to know what are YOUR ways on encouraging feedback to your customers.

(erratum *As a business owner, what are your ways to encourage customer/s feedbacks?)

Comment your thoughts and experiences below!💬💬💬