Golden Resource Academy for Career Enhancement

Filipino Brand of Service Excellence (FBSE) Training focuses on improving customer service, communication, and professionalism in the workplace. It also helps participants develop better teamwork and guest handling skills. The training aims to ensure excellent service delivery and positive workplace relationships.

“Last week, I attended the Filipino Brand of Service Excellence (FBSE) training and I can honestly say it is a once in a lifetime, humbling experience.

From our master trainers, my biggest takeaway was in Tourism and Hospitality, our brand image is what guests remember. By learning to anticipate guest needs using the GUEST Method and handling guest complaints using the HEART Method.

This helps our teams to perform to be more confident in customer handling by sharing the ideas and applying it during our operations.

Mabuhay! Daghang Salamat DOT for the training and GRACE for the nomination to learn!”

Mary Jane Belena
Front Office Supervisor
Golden Prince Hotel

Apply for Scholarship today!

In partnership with Technical Education and Skills Development Authority (TESDA VII), we at GRACE are now accepting applicants for the Training for Work Scholarship Program (TWSP)!

FREE Training & Assessment
Housekeeping NC II
Limited slots available (25 only!)

This is your chance to gain national certification, develop in-demand skills, and open doors to local and global employment opportunities.

📌 Who can apply?
✔️ Individuals eager to learn and work in the hospitality industry
✔️ Must be able to complete the required documents

📍 Visit us at:
3rd Floor, Golden Prince Hotel & Suites, Cebu City

📞 Contact us:
0977-079-4759 / 0991-204-3290
📧 [email protected]

Don’t miss this opportunity to invest in your future. Apply now and take your first step toward a better career!

📣 𝗖𝗔𝗟𝗟 𝗙𝗢𝗥 𝗔𝗣𝗣𝗟𝗜𝗖𝗔𝗧𝗜𝗢𝗡𝗦! We have a scheduled assessment for F&B Services NC II!

📅 Registration is now open until 𝗙𝗲𝗯𝗿𝘂𝗮𝗿𝘆 𝟮𝟲, 𝟮𝟬𝟮𝟲.

Ready to earn certification and open doors to better career opportunities? This is your chance! Check the post below for more details.

📩 Reach us for inquiries at [email protected]

𝗢𝘂𝗿 𝟮𝟬𝟮𝟲 𝗗𝗶𝗿𝗲𝗰𝘁𝗶𝗼𝗻: 𝗙𝗶𝘃𝗲 𝗦𝘁𝗿𝗮𝘁𝗲𝗴𝗶𝗰 𝗣𝗶𝗹𝗹𝗮𝗿𝘀 𝗮𝘁 𝗚𝗥𝗔𝗖𝗘 𝗔𝗰𝗮𝗱𝗲𝗺𝘆

GRACE Academy’s 2026 Strategic Planning marked a critical step as we reviewed our 2025 achievements, addressed gaps, and set clear strategic objectives and priority actions for the year ahead. We are committed to turning these decisions into concrete actions through our operational and financial plan.

Our strategy for 2026 is built on five key pillars that we own and drive:

🔹 𝗢𝗿𝗴𝗮𝗻𝗶𝘇𝗮𝘁𝗶𝗼𝗻𝗮𝗹 𝗘𝘅𝗰𝗲𝗹𝗹𝗲𝗻𝗰𝗲 𝗮𝗻𝗱 𝗟𝗲𝗮𝗱𝗲𝗿𝘀𝗵𝗶𝗽 – We strengthen our governance, ensure compliance, build strong partnerships, and grow our brand presence.

🔹 𝗛𝗶𝗴𝗵-𝗤𝘂𝗮𝗹𝗶𝘁𝘆, 𝗜𝗻𝗰𝗹𝘂𝘀𝗶𝘃𝗲, 𝗮𝗻𝗱 𝗜𝗻𝗱𝘂𝘀𝘁𝗿𝘆-𝗔𝗹𝗶𝗴𝗻𝗲𝗱 𝗣𝗿𝗼𝗴𝗿𝗮𝗺𝘀 – We expand access to training, increase learner participation, and focus on preparing our learners for the workforce.

🔹 𝗖𝘂𝗿𝗿𝗶𝗰𝘂𝗹𝘂𝗺 𝗜𝗻𝗻𝗼𝘃𝗮𝘁𝗶𝗼𝗻 𝗮𝗻𝗱 𝗣𝗿𝗼𝗴𝗿𝗮𝗺 𝗗𝗲𝘃𝗲𝗹𝗼𝗽𝗺𝗲𝗻𝘁 – We keep our curricula and trainers aligned with TESDA and industry standards to maintain relevance and quality.

🔹 𝗘𝘅𝗰𝗲𝗹𝗹𝗲𝗻𝗰𝗲 𝗶𝗻 𝗔𝘀𝘀𝗲𝘀𝘀𝗺𝗲𝗻𝘁 𝗮𝗻𝗱 𝗔𝗰𝗰𝗿𝗲𝗱𝗶𝘁𝗮𝘁𝗶𝗼𝗻 𝗦𝗲𝗿𝘃𝗶𝗰𝗲𝘀 – We deliver credible, efficient, and client-centered assessment services that reflect our standards.

🔹 𝗘𝗳𝗳𝗶𝗰𝗶𝗲𝗻𝘁, 𝗟𝗲𝗮𝗿𝗻𝗲𝗿-𝗖𝗲𝗻𝘁𝗲𝗿𝗲𝗱 𝗔𝗱𝗺𝗶𝗻𝗶𝘀𝘁𝗿𝗮𝘁𝗶𝗼𝗻 𝗮𝗻𝗱 𝗦𝘂𝗽𝗽𝗼𝗿𝘁 𝗦𝘆𝘀𝘁𝗲𝗺𝘀 – We enhance our systems, facilities, staff capacity, and employment support while ensuring financial sustainability.

We at GRACE Academy take full ownership of our growth and impact. We are committed to empowering learners, strengthening workforce development, and making a difference in the region.

📩 Reach us for inquiries and partnerships at [email protected]

📣 𝗔𝗣𝗣𝗟𝗜𝗖𝗔𝗧𝗜𝗢𝗡 𝗘𝗫𝗧𝗘𝗡𝗗𝗘𝗗!
Good news! We’re giving you more time to join our 𝗙𝗥𝗘𝗘 Training and Assessment for F&B Services NC II!

📅 Registration is now open until 𝗗𝗲𝗰𝗲𝗺𝗯𝗲𝗿 𝟮𝟬, 𝟮𝟬𝟮𝟱

Ready to level up your skills, earn certification, and open doors to better career opportunities? This is your chance!

💬 Check the comment section for more details.

👉 Register now: https://docs.google.com/forms/d/e/1FAIpQLSfLFSORKUwQyJ6dSIoyQKo0Ey4yqJkcsieW3J2nmf-irOUhsQ/viewform?fbclid=IwY2xjawOqFDlleHRuA2FlbQIxMABicmlkETE5cmFrOWttNHUxSjlDTXR1c3J0YwZhcHBfaWQQMjIyMDM5MTc4ODIwMDg5MgABHk9RfsiQcICWz0kMBpkTgYIlNoWLcA1JNsOe4B3GS7WjCiFTn5rLPZH4FkjT_aem_veP2ATVuNxy2hTwMjrVvnA

𝗖𝗮𝗹𝗹 𝗳𝗼𝗿 𝗮𝗽𝗽𝗹𝗶𝗰𝗮𝘁𝗶𝗼𝗻𝘀: We are offering free training and assessment for F&B Services NC II!

Registration is open until December 12, 2025.

Click here to register: https://docs.google.com/forms/d/e/1FAIpQLSfLFSORKUwQyJ6dSIoyQKo0Ey4yqJkcsieW3J2nmf-irOUhsQ/viewform

GRACE Academy Brings Green Practices to Tourism Students

Recently, BS Tourism Management students from City College of Tagaytay got a first-hand look at sustainable hospitality in action!

From light and motion sensors to rainwater harvesting, recycling programs, eco-friendly dining, and green innovations — students explored how Golden Prince Hotel & Suites champions environmental stewardship while running a home-grown hotel that provides a Unique Cebuano Royalty Experience.

At GRACE Academy, we bring students closer to the industries they will one day lead, turning learning into real-world experience.

📩 For inquiries, reach us at [email protected]

GRACE: Women in Skills

At GRACE Academy, we believe that talent knows no gender — and that every woman deserves a place in industries traditionally dominated by men.

From hospitality and tourism to technical vocational skills and leadership roles, Filipina learners continue to prove that their strength, precision, and passion can transform workplaces and communities. 💪✨

GRACE proudly promotes inclusivity and equal opportunities, creating spaces where women can learn, lead, and inspire the next generation of skilled professionals.

Here’s to every woman breaking barriers, building futures, and shaping industries. 🌱🌍

At GRACE Academy, every skill has a place — and every woman has a voice.

LOOK: GRACE Academy, CATOS Shape the Next Generation of Tour Guides!

In partnership with the Cebu Alliance of Tour Operation Specialists (CATOS), is proud to host an intensive Regional Tour Guide Training Course from October 28 to November 25, 2025 at Golden Prince Hotel & Suites, Cebu City.

20 tour operations from across Central Visayas are sharpening their skills, gaining hands-on experience, and learning industry standards to become world-class tour guides.

As a DOT-accredited Training Center, GRACE Academy is committed to bridging education and industry, empowering professionals with practical training, personalized development programs, and opportunities for career growth in tourism and hospitality.

Together, we are not just training tour guides, we are building the future of Cebu’s tourism industry.

Recently, we held a Skills Transfer session led by our affiliate Golden Prince Hotel's Food and Beverage team lead, Sean, inspiring the teams at Golden Valley Hotel to go beyond mastering their craft to become trainers, mentors, and multipliers in the field of hospitality and service. 💪

At GRACE, we believe in developing not just skilled workers — but leaders and multipliers who inspire others to excel.

Together, we’re shaping a new generation of Filipino professionals who lead with skill and purpose.✨

Did you know?

According to TESDA (2023), about 8 out of every 10 TVET graduates find employment after completing their training, with an impressive average employment rate of 77.78% over the last five years! 🌟

This proves how Technical Vocational Education and Training (TVET) continues to open doors to real job opportunities and lifelong skills for Filipinos. 💪

At Golden Resource Academy for Career Enhancement (GRACE), we don’t just train students for certificates — we prepare them for careers that make a difference. 🌱✨

Ready to launch your future? 🚀