PCU Masters and Doctorate Programs - Dr. Pudan Group

Congratulations to our MMEP Graduate on his well-deserved promotion!

We proudly congratulate EnP Muhajiren T. Macapuling, LPT on his appointment as Department Head of the Municipal Planning and Development Office of the Municipality of Matanog, Maguindanao del Norte.

This achievement is a true testament to your dedication, competence, and commitment to public service and sustainable development. Your journey inspires fellow planners and future environmental professionals to strive for excellence and leadership in governance.

Wishing you continued success as you serve your community and lead with vision and integrity!

Warmest congratulations to our Master’s Degree students for their international research publication in the DIT.ADS International Multidisciplinary Research Journal.

📘 Research Title:
“An Assessment of Digital Literacy Barriers in Using SSS e-GIV Services and Their Impact on User Satisfaction”

✍️ Authors:
- Lhendel D. Quijada
- Arjan B. Duque
- Marjorie O. Gaba
- Dianne M. Amigo
- Vanne Jika T. Legaspi

📝 Article Summary:
This study evaluates the digital literacy barriers encountered by users of the Social Security System (SSS) e-GIV platform and examines how these barriers affect overall user satisfaction. Using a quantitative descriptive-correlational design, the research analyzes four dimensions of digital literacy: technical skills, access to technology, digital knowledge, and cognitive barriers. Findings indicate that while users generally demonstrate adequate digital literacy—particularly in access to technology—cognitive challenges and instructional complexity still hinder optimal system use. The results show a significant relationship between digital literacy barriers and user satisfaction, highlighting the need for clearer user guidance, simplified interface design, and enhanced digital support services to improve satisfaction and promote sustained adoption of e-government platforms.

This publication reflects academic excellence and a meaningful contribution to digital governance and public service innovation.

Congratulations on this outstanding international achievement!

Warmest congratulations to our Master’s Degree students for their international research publication in the DIT.ADS International Multidisciplinary Research Journal.

📘 Research Title:
“Assessing the Influence of Broker Market Saturation on Real Estate Marketing Performance in the Philippines”

✍️ Authors:
- Mary Rose Cabardo
- Michelle U. Cuevas
- Anabelle H. Diaz
- Marichu Dihayco-Garciano
- Jazz Cyrel G. Llobrera

📝 Article Summary:
This study examines how broker market saturation affects real estate marketing performance in the Philippines. It analyzes saturation factors such as the number of competing brokers, competition intensity, perceived market overcrowding, client availability, and service duplication. Using a descriptive-correlational research design and survey data from licensed real estate brokers, the findings reveal a high level of market saturation characterized by intense competition and limited client availability. Despite these challenges, brokers demonstrated moderate to high marketing performance, particularly in marketing visibility and lead generation. Statistical results indicate that market saturation significantly influences marketing performance, underscoring the importance of strategic marketing practices and effective brand differentiation to sustain competitiveness in the Philippine real estate industry. The study provides valuable insights for improving marketing strategies and informing industry policy development.

This publication reflects strong academic rigor and meaningful contribution to real estate marketing research.

Congratulations on this outstanding international achievement!

Warmest congratulations to our Master’s Degree students for their international research publication in the DIT.ADS International Multidisciplinary Research Journal.

📘 Research Title:
“The Relationship Between Open Defecation Practices and Health and Safety Implications on Women in Bongabon, Nueva Ecija: A Quantitative Assessment”

✍️ Authors:
- Shaira Mae C. Saddoy
- Angela J. Perucho
- Norhania M. Mambuay
- May Joy A. Lastimosa
- John V. Cuayzon

📝 Article Summary:
This study investigates the relationship between open defecation practices and the health and safety implications on women in Bongabon, Nueva Ecija, using a quantitative research approach. Through structured survey questionnaires, the research assesses sanitation-related health risks and safety concerns, including exposure to illness, lack of privacy, environmental insecurity, and vulnerability to harassment. Statistical analysis reveals a significant relationship between the prevalence of open defecation and increased health risks and safety vulnerabilities among women. The findings highlight the urgent need for improved sanitation infrastructure, gender-sensitive sanitation policies, and community-based interventions to protect women’s health, safety, and overall well-being. The study provides empirical evidence to support local government units, policymakers, and public health practitioners in developing effective, women-centered sanitation and health programs.

This publication demonstrates strong research relevance and meaningful contribution to public health, sanitation, and gender-responsive development.

Congratulations on this outstanding international achievement!

Warmest congratulations to our Master’s Degree students for their international research publication in the DIT.ADS International Multidisciplinary Research Journal.

📘 Research Title:
“Optimizing Public Service Delivery: The Role of Repair and Maintenance in Ensuring Operational Reliability in the Local Government”

✍️ Authors:
- Jan Camille S. Nidera
- Joyce R. Lontoc
- Ladee Joann C. Lontoc
- Mayette B. Masiddo
- Windelle J. Wacquisan

📝 Article Summary:
This study examines how repair and maintenance practices contribute to optimizing public service delivery and ensuring operational reliability in local government units. It highlights the importance of proactive and systematic maintenance strategies in sustaining public facilities, infrastructure, and equipment. The research identifies key challenges faced by local governments, including limited resources, scheduling inefficiencies, and gaps in technical expertise. Findings show that well-planned and regularly monitored repair and maintenance programs lead to uninterrupted service delivery, improved operational efficiency, and higher public satisfaction. The study emphasizes the need for strategic planning, adequate resource allocation, and continuous monitoring to strengthen the reliability and effectiveness of public services.

This publication reflects strong academic rigor and meaningful contribution to public administration and infrastructure management.

Congratulations on this outstanding international achievement!

Warmest congratulations to our Master’s Degree students for their international research publication in the DIT.ADS International Multidisciplinary Research Journal.

📘 Research Title:
“The Correlation Between Property Value Assessment as Collateral and Workforce Efficiency in a Selected Bank in Bonifacio Global City, Taguig City, Metro Manila”

✍️ Authors:
- Dexter L. Labordo
- Rachel G. Corpuz
- Rachel P. Cortez
- Charles Michael P. Umali
- John Peter D. Apuhin

📝 Article Summary:
This study examines the relationship between property value assessment used as loan collateral and workforce efficiency in a selected bank located in Bonifacio Global City, Taguig City. Using a quantitative research design, data were gathered from bank employees involved in loan processing and collateral management and analyzed through correlation and regression techniques. The findings reveal a significant positive relationship between accurate and timely property valuations and workforce efficiency. Results suggest that precise property appraisals contribute to smoother workflows, reduced processing delays, improved employee productivity, and enhanced operational efficiency. The study highlights the importance of systematic and reliable property appraisal processes as a strategic factor in strengthening bank operations.

This publication demonstrates strong academic rigor and meaningful contribution to the fields of real estate valuation, banking operations, and workforce management.

Congratulations on this outstanding international achievement!

Warmest congratulations to our Master’s Degree students for their international research publication in the DIT.ADS International Multidisciplinary Research Journal.

📘 Research Title:
“Examining the Correlation Between Management Strategies of Real Estate Developers and Community Resilience in Batangas City: Basis for Sustainable Development and Disaster Preparedness”

✍️ Authors:
- Johnny M. Pane
- Shanna Loise M. Garcia
- Josephine S. Sejera
- Chit S. Onda
- Rutchel R. Jamlan

📝 Article Summary:
The study explores the relationship between real estate developers’ management strategies and community resilience in Batangas City, with emphasis on sustainable development and disaster preparedness. It examines key strategies such as sustainable design and construction, disaster risk mitigation, community engagement, regulatory compliance, and risk assessment and management. Findings show that while current practices contribute positively to infrastructure resilience and disaster recovery, there is a need to strengthen economic resilience and social cohesion. The study underscores the importance of integrating disaster preparedness into real estate development and recommends collaborative policy interventions among developers, local governments, and communities to promote resilient and sustainable urban development.

This publication highlights strong academic rigor and meaningful contributions to sustainable development and disaster risk reduction.

Congratulations on this outstanding achievement!

Warmest congratulations to our Master’s Degree students for their international research publication in the DIT.ADS International Multidisciplinary Research Journal.

📘 Research Title:
“Customer Satisfaction on Service Quality: An Assessment of Customer Service Performance in a BPO Company”

✍️ Authors:
- James William A. Bautista
- Marie Conchita Pablo
- Oscar Jr. L. Ararro
- Mary Ann Biong Estanislao
- Krishiela Caira A. Gabriel

📝 Article Summary:
The study evaluates customer satisfaction and service quality in a Business Process Outsourcing (BPO) company using the SERVQUAL framework—reliability, responsiveness, assurance, empathy, and tangibles. Employing a quantitative descriptive-correlational research design, the findings reveal very high levels of service quality and customer satisfaction, particularly in responsiveness and empathy. Results show a strong positive relationship between service quality and customer satisfaction, with assurance, responsiveness, and reliability emerging as the strongest predictors. The study highlights the importance of professional competence, timely assistance, and continuous service improvement to enhance customer experience and performance in the BPO sector.

This achievement reflects academic excellence, research rigor, and meaningful contribution to industry practice.

Congratulations on this outstanding milestone!

Warmest congratulations to our Master’s Degree students for their international research publication in the DIT.ADS International Multidisciplinary Research Journal.

📘 Research Title:
“Unlocking Sales Potential: The Influence of Digital Marketing Practices on the Sales Performance of Real Estate Brokers in the Philippines”

✍️ Authors:
- Kathryn Noelle U. Mascardo-Syed
- Nur A. Sawadjaan
- Nurmina A. Yusop
- Noel P. Mojica

📝 Article Summary:
The study examines how digital marketing practices influence the sales performance of real estate brokers in the Philippines. It highlights the impact of website optimization, social media marketing, email marketing, property listing portals, virtual tours, analytics tracking, and emerging technologies such as augmented reality (AR). Findings reveal that brokers who adopt integrated and data-driven digital strategies achieve higher lead conversion rates, improved revenue performance, stronger customer engagement, and increased brand awareness. The study emphasizes the importance of continuous digital upskilling and advanced technology adoption to strengthen competitiveness in the real estate sector.

This achievement reflects academic excellence, research rigor, and meaningful contribution to industry practice. Congratulations on this outstanding milestone!

🎆 Happy New Year! 🎆

Warmest New Year greetings from Philippine Christian University – Dr. Pudan Extension.

As we welcome the New Year, we thank our students, faculty, alumni, and partners for a year of dedication, resilience, and shared success. May this year bring renewed hope, continued growth, and meaningful achievements in academics, research, leadership, and service.

Here’s to new beginnings and greater milestones ahead.
Happy New Year!

Congratulations to our MMEP Graduate, now a PhD student, on the well-deserved promotion as Division Chief for Administrative and Finance Management at the DENR–Environmental Management Bureau (DENR-EMB) Central Office.

This achievement reflects your dedication, competence, and commitment to public service and environmental governance. We are proud of your continued leadership and contribution to sustainable development at the national level.

Warmest congratulations and best wishes for continued success!