VSU ICT Services

VSU ICT Services VSU ICT manages VSU's ICT assets.

Good day, Viscans!Our upstream providers have confirmed that the damaged fiber cable between Ormoc and VSU has been succ...
03/10/2026

Good day, Viscans!

Our upstream providers have confirmed that the damaged fiber cable between Ormoc and VSU has been successfully restored.

All affected online services are now back online, and network traffic has been returned to our primary route.
Thank you for your patience and understanding throughout the service disruption.

VSU ICT Services

Dear Viscans,We are pleased to inform you that VSUEE has been successfully rerouted and is now back online and fully ope...
03/10/2026

Dear Viscans,
We are pleased to inform you that VSUEE has been successfully rerouted and is now back online and fully operational.

Thank you for your patience and understanding during the service disruption.

VSU ICT Services

Dear Viscans,Two of our network uplinks to Ormoc have been damaged due to a burned utility pole located in Brgy. San Agu...
03/10/2026

Dear Viscans,

Two of our network uplinks to Ormoc have been damaged due to a burned utility pole located in Brgy. San Agustin, Baybay City.

As a result, some of our online services, including VSUEE, are currently unavailable.

We are actively coordinating with our service provider to restore the affected links and services as soon as possible.

In the meantime, general internet connectivity, including web browsing, has been restored by rerouting traffic through our Baybayโ€“Maasin protection route.

We apologize for the inconvenience and appreciate your patience and understanding as restoration efforts are underway.

- VSU Network Operations Unit

๐•๐’๐”๐„๐„ ๐€๐‚๐‚๐Ž๐”๐๐“ ๐‚๐Ž๐๐‚๐„๐‘๐๐’? ๐‡๐„๐‘๐„โ€™๐’ ๐–๐‡๐€๐“ ๐“๐Ž ๐ƒ๐Ž!Attention, VSU Students! If you are experiencing any issues with your VSUEE ac...
15/09/2026

๐•๐’๐”๐„๐„ ๐€๐‚๐‚๐Ž๐”๐๐“ ๐‚๐Ž๐๐‚๐„๐‘๐๐’? ๐‡๐„๐‘๐„โ€™๐’ ๐–๐‡๐€๐“ ๐“๐Ž ๐ƒ๐Ž!

Attention, VSU Students! If you are experiencing any issues with your VSUEE account, please file a formal support ticket so our technical team can assist you directly.

Submit a ticket here: https://helpdesk.vsu.edu.ph

๐—œ๐—บ๐—ฝ๐—ผ๐—ฟ๐˜๐—ฎ๐—ป๐˜ ๐—ฅ๐—ฒ๐—บ๐—ถ๐—ป๐—ฑ๐—ฒ๐—ฟ๐˜€:

1. Choose the correct category for your concern and fill out the details.

๐— ๐—ฎ๐—ถ๐—ป ๐—–๐—ฎ๐—บ๐—ฝ๐˜‚๐˜€: Choose ๐—ฉ๐—ฆ๐—จ๐—˜๐—˜ ๐—–๐—ผ๐—ป๐—ฐ๐—ฒ๐—ฟ๐—ป (๐— ๐—ฎ๐—ถ๐—ป ๐—–๐—ฎ๐—บ๐—ฝ๐˜‚๐˜€).
๐—–๐—ผ๐—บ๐—ฝ๐—ผ๐—ป๐—ฒ๐—ป๐˜ ๐—–๐—ฎ๐—บ๐—ฝ๐˜‚๐˜€๐—ฒ๐˜€: Select ๐—œ๐˜€๐—ฎ๐—ฏ๐—ฒ๐—น/๐—–๐—ผ๐—ป๐—ฐ๐—ฒ๐—ฟ๐—ป, ๐—ง๐—ผ๐—น๐—ผ๐˜€๐—ฎ/๐—–๐—ผ๐—ป๐—ฐ๐—ฒ๐—ฟ๐—ป, ๐—ฎ๐—ป๐—ฑ ๐—ฉ๐—ถ๐—น๐—น๐—ฎ๐—ฏ๐—ฎ/๐—–๐—ผ๐—ป๐—ฐ๐—ฒ๐—ฟ๐—ป.

2. Submit only ๐—ผ๐—ป๐—ฒ ๐˜๐—ถ๐—ฐ๐—ธ๐—ฒ๐˜ ๐—ฝ๐—ฒ๐—ฟ ๐—ฐ๐—ผ๐—ป๐—ฐ๐—ฒ๐—ฟ๐—ป to prevent system clutter and delay.

3. Due to the high volume of requests, expect a response within ๐Ÿญโ€“๐Ÿฎ ๐˜„๐—ผ๐—ฟ๐—ธ๐—ถ๐—ป๐—ด ๐—ฑ๐—ฎ๐˜†๐˜€.

Thank you for your understanding and cooperation!

Please be advised that the Management Information System (MIS) Unit will be removing Google Workspace licenses for stude...
24/08/2026

Please be advised that the Management Information System (MIS) Unit will be removing Google Workspace licenses for students and university personnel who have already graduated, resigned, or retired, as part of the Universityโ€™s efforts to optimize and manage its digital resources.

As part of this transition, the assigned Google Workspace licenses of graduated students, resigned employees, and retired personnel will be revoked.

To minimize disruption and avoid data loss, affected users are strongly advised to back up all personal files, emails, Google Drive documents, and other important data to a local drive or external storage on or before the deadline on August 31, 2026. Official license removal will begin in September 2026.

If you have any questions or concerns, please feel free to reach out to the MIS Team.

Thank you for your understanding and cooperation as we work to streamline and secure the Universityโ€™s digital environment.

Dear Viscan Dormers,We are pleased to inform you that the dormitory network has been fully restored and stabilized. Your...
20/08/2026

Dear Viscan Dormers,

We are pleased to inform you that the dormitory network has been fully restored and stabilized. Your FREE WiFi service is now back online and ready for use.

Should you experience any connectivity issues or have other concerns, please message us through our page or email us at ict [at] vsu.edu.ph.

Thank you for your patience and understanding.

Advisory: Our system has detected a network loop on the Dormitory Network, which is currently affecting connectivity.Our...
18/08/2026

Advisory: Our system has detected a network loop on the Dormitory Network, which is currently affecting connectivity.

Our technical team is actively tracing the source of the issue to determine whether it is caused by a faulty network device or by the intentional or unintentional connection of an unauthorized/rogue device to the network.

We are working to isolate and resolve the issue as quickly as possible. We apologize for the inconvenience and appreciate your patience and cooperation.

๐‡๐š๐ฉ๐ฉ๐ฒ ๐๐ข๐ซ๐ญ๐ก๐๐š๐ฒ, ๐ƒ๐ซ. ๐๐ซ๐จ๐ฌ๐ž ๐ˆ๐ฏ๐ฒ ๐†. ๐˜๐ž๐ฉ๐ž๐ฌ!Today, we celebrate not only your special day but also the dedication and leaders...
13/08/2026

๐‡๐š๐ฉ๐ฉ๐ฒ ๐๐ข๐ซ๐ญ๐ก๐๐š๐ฒ, ๐ƒ๐ซ. ๐๐ซ๐จ๐ฌ๐ž ๐ˆ๐ฏ๐ฒ ๐†. ๐˜๐ž๐ฉ๐ž๐ฌ!

Today, we celebrate not only your special day but also the dedication and leadership you continue to share with our university. Your commitment to advancing VSU and empowering its people serves as an inspiration to us all.

We wish you continued success and joy in both your personal and professional endeavors. May your special day be filled with happiness and meaningful moments.

Advisory: Scheduled MaintenanceDear Viscans,Please be advised that our technical team will be conducting maintenance on ...
04/08/2026

Advisory: Scheduled Maintenance

Dear Viscans,

Please be advised that our technical team will be conducting maintenance on the network connectivity serving the Upper Campus Dormitories. This activity involves correcting a high-loss condition on the fiber optic cable to improve network stability and performance.

Affected Clients: All residents of the Upper Campus Dormitories.

During the maintenance period, intermittent service interruptions or temporary downtime may be experienced.

We appreciate your patience and understanding as we work to improve our network services. Thank you for your continued support.

27/07/2026

Dear Viscans,

Please be informed that the Management Information System (MIS) Office will conduct a cleanup of Google Workspace accounts to ensure efficient license utilization and account management.

As part of this activity, the following actions will be implemented:

โ€ข ๐—š๐—ผ๐—ผ๐—ด๐—น๐—ฒ ๐—ช๐—ผ๐—ฟ๐—ธ๐˜€๐—ฝ๐—ฎ๐—ฐ๐—ฒ ๐—Ÿ๐—ถ๐—ฐ๐—ฒ๐—ป๐˜€๐—ฒ ๐—ฅ๐—ฒ๐—บ๐—ผ๐˜ƒ๐—ฎ๐—น โ€“ Licenses assigned to inactive, unused, or ineligible accounts may be removed and reallocated to active users who require them.

โ€ข ๐—ฆ๐—ผ๐—ณ๐˜ ๐——๐—ฒ๐—น๐—ฒ๐˜๐—ถ๐—ผ๐—ป ๐—ผ๐—ณ ๐—จ๐—ป๐˜‚๐˜€๐—ฒ๐—ฑ ๐—”๐—ฐ๐—ฐ๐—ผ๐˜‚๐—ป๐˜๐˜€ โ€“ Email accounts that are no longer in use or are deemed inactive may be placed under soft deletion. Soft deletion temporarily deactivates the account while allowing it to be restored if necessary.

๐—œ๐—บ๐—ฝ๐—ผ๐—ฟ๐˜๐—ฎ๐—ป๐˜: Once a user account has been deleted, it can be restored within 20 days. After the 20-day restoration period, the account and its associated data can no longer be restored through the Google Workspace Admin Console.

If you believe your account is still required for official university-related purposes, please notify the MIS Team by submitting a request through the ๐—ฉ๐—ฆ๐—จ ๐—›๐—ฒ๐—น๐—ฝ๐—ฑ๐—ฒ๐˜€๐—ธ ๐—ฎ๐˜ ๐—ต๐—ฒ๐—น๐—ฝ๐—ฑ๐—ฒ๐˜€๐—ธ.๐˜ƒ๐˜€๐˜‚.๐—ฒ๐—ฑ๐˜‚.๐—ฝ๐—ต and select Google Workspace Email โ†’ Update Account before the implementation date to prevent unintended license removal or account deletion.

We appreciate your understanding and cooperation as we continue to maintain an efficient and secure Google Workspace environment.

Address

VSU
Baybay
6521

Opening Hours

Monday 8am - 5pm
Tuesday 8am - 5pm
Wednesday 8am - 5pm
Thursday 8am - 5pm
Friday 8am - 5pm

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