ServiceIQ

Behind every great museum experience is a skilled team. 👏

At the Teece Museum of Classical Antiquities, staff are developing the expertise needed to care for valuable collections and create engaging visitor experiences, all with support from ServiceIQ.

It’s all about investing in people to protect the stories that matter.

🔗 Read more: https://www.serviceiq.org.nz/news/real-success-stories/collection-capability-the-teece-museum-and-serviceiq

What does 93% occupancy look like? 👇

For Quest Mt Maunganui, it starts with investing in their team.

With ServiceIQ training and qualifications, they’re building careers, and seeing the results.

👉 Read their story:
https://www.serviceiq.org.nz/news/real-success-stories/quest-for-excellence-in-mt-maunganui-with-serviceiq

Celebrating 50 years of McDonald’s in New Zealand 🎉

A huge milestone for an iconic brand that has been part of Kiwi communities for generations. We’re proud to be a training partner with McDonald’s and support their continued impact across the country.

Here’s to the next 50 years! 👏

𝗖𝗹𝗲𝗮𝗿𝗲𝗱 𝗳𝗼𝗿 𝗧𝗮𝗸𝗲 𝗢𝗳𝗳: 𝗚𝗿𝗼𝘂𝗻𝗱 𝗢𝗽𝘀 𝗘𝘅𝗰𝗲𝗹𝗹𝗲𝗻𝗰𝗲

Aviation ground operations staff play a critical role in providing a seamless airport experience by managing all key touchpoints away from the aircraft.

Read full story here: https://www.serviceiq.org.nz/news/insideiq/cleared-for-take-off-ground-ops-excellence

𝗕𝘂𝘀𝘆 𝘁𝗿𝗮𝘃𝗲𝗹 𝗱𝗮𝘆𝘀 𝗮𝘁 𝗔𝘂𝗰𝗸𝗹𝗮𝗻𝗱 𝗔𝗶𝗿𝗽𝗼𝗿𝘁 𝗮𝗿𝗲 𝗮 𝗺𝗮𝘀𝘀𝗶𝘃𝗲 𝘁𝗲𝗮𝗺 𝗲𝗳𝗳𝗼𝗿𝘁.

During the recent school holiday peak, Auckland Airport prepared for around 846,000 travellers moving through the airport across just two weeks, including more than 437,000 international passengers and 409,000 domestic travellers. Some days saw more than 14,000 international passengers departing alone.

Most people see the aircraft, pilots, and cabin crew.

But behind every busy travel day is a huge network of people working together to keep aviation moving safely and efficiently.

From baggage and freight loaders, check-in staff, and aircraft turnaround crews, through to Aviation Security , MPI, Customs, airside and landside operations, customer service teams, and air traffic control, every part of the operation must connect seamlessly.

When one part slows down, the whole system feels it.

That’s why skilled Airport Ground Operations staff are so important to New Zealand aviation.

Strong communication, operational knowledge, teamwork, and safety awareness help keep passengers, aircraft, and airports moving during some of the busiest travel periods of the year.

Find out more about Aviation Ground Operations training with ServiceIQ here: https://www.serviceiq.org.nz/training/aviation/ground-operations-programmes

Te Haeata – the New Zealand Certificate in Business Events (Level 4) was launched earlier this year by ServiceIQ and Business Events Industry Aotearoa .

It’s great to already see learners registering and progressing through the programme, including Jorja Robertson, who recently shared her learner experience.

Programmes like Te Haeata help support people already working in the industry to build practical skills and confidence while learning on the job.

Read Jorja’s story:
https://www.beia.co.nz/about/latest-news/post/inside-te-haeata-jorja-robertsons-learner-experience

Learn more about the programme:
https://www.serviceiq.org.nz/assets/Attachments/Programmes/Tourism/Flyer-for-Te-Haeata-NZC-in-Business-Events-L4-Ed1-Feb26.pdf

King’s Birthday is officially celebrated in June as part of a long-standing Commonwealth tradition. Although King Charles III was born in November, British monarchs have traditionally marked an “official” birthday during the warmer months to allow for large public celebrations and parades.

As many New Zealanders enjoy a well-earned long weekend for King’s Birthday, we also acknowledge the many people across our service sectors who continue supporting their communities, customers, and visitors throughout the public holiday.

Please note that Monday 1 June is a public holiday, and our offices will be closed. Our team will be back and available from Tuesday 2 June.

We hope everyone has a safe and enjoyable weekend.

𝗥𝗲𝘁𝗮𝗶𝗹 𝗗𝗶𝘀𝘁𝗿𝗶𝗯𝘂𝘁𝗶𝗼𝗻 𝗧𝗿𝗮𝗶𝗻𝗶𝗻𝗴 𝗧𝗵𝗮𝘁 𝗗𝗲𝗹𝗶𝘃𝗲𝗿𝘀

ServiceIQ is driving smarter retail distribution training in New Zealand, helping businesses grow stronger teams while opening doors to meaningful, long-term careers in the sector.

Click here to read full article: https://www.serviceiq.org.nz/news/insideiq/retail-distribution-training-that-delivers

ServiceIQ is proud to support Kitchen Day Day, a Wellington hospitality initiative focused on connecting, inspiring, and growing people across the hospitality sector.

The next Kitchen Day event features Greg Piner from Charley Noble .

Since taking over the kitchen at Charley Noble, Greg has become one of Wellington’s most interesting hospitality voices. His experience spans luxury lodges, hotel kitchens, international competition, mentoring young chefs, and now building a strong reputation in the capital’s dining scene.

His upcoming Kitchen Day session promises honest conversations about the realities of a long hospitality career, lessons learned along the way, and of course, great food.

If you’re part of Wellington hospitality, this is well worth checking out.

And for those outside the capital, Kitchen Day also hosts a series of hospitality-focused podcasts on their website, full of practical insights and industry conversations from across Aotearoa.

Find out more about upcoming events and podcasts here: https://www.kitchenday.co.nz/

Photos featured are from the May Kitchen Day with Casey McDonald.
Photo credit: Jono Tucker | Empire Films

𝗖𝗮𝗿𝗲𝗲𝗿 𝗮𝗱𝘃𝗶𝘀𝗼𝗿𝘀 𝗺𝗮𝗸𝗲 𝗮 𝗿𝗲𝗮𝗹 𝗱𝗶𝗳𝗳𝗲𝗿𝗲𝗻𝗰𝗲.

Every day, career advisors help students and young people figure out what comes next, whether that’s work, training, or further study. Through conversations, encouragement and practical advice, they help turn uncertainty into confidence and possibility.

We’re also celebrating a new tool that supports this important work: Tahatū Career Navigator, a new website from the Tertiary Education Commission.

Tahatū brings together clear, trusted career information to help learners, whānau and advisors explore pathways and understand where different choices can lead.

Explore the site: https://tahatu.govt.nz/

Watch a short explainer video: https://www.youtube.com/watch?v=YvgZXCmUzEw

To all career advisors, thank you for the guidance and care you bring to helping people take their next steps.