http://www.topachieverssalestraining.co.nz/

Top Achievers Sales Training ltd, Christchurch (2026)

13/09/2026

HOW IS YOUR MENTAL HEALTH? ❤️

What are you struggling with right now?

If things feel difficult, overwhelming or just too much, please remember: you are not alone.

Sometimes the best thing we can do is reach out and get support.

That might be from a counsellor, coach or mentor who has walked the same — or a similar — path. Someone who understands, listens without judgement and can share tips, strategies and experiences that have helped them along the way.

Ask yourself:

Will this matter tomorrow?
Will it matter next week?
Will it matter next month?

Sometimes, when we are in the middle of something difficult, it feels like it will last forever.

But remember:

Tomorrow is another day.

You have value.
You are important.
Your journey matters.

And one phrase that has helped me through some of my hardest times is:

“THIS TOO WILL PASS.”

It doesn't mean that what you're going through isn't important. It means that this moment does not define your whole life or your whole journey.

So please, reach out. Talk to someone. Ask for help.

And if I can help or support you in any way, I am happy to listen, help you find some strategies, or point you towards someone or an organisation that may be better placed to support you on your journey.

You don't have to navigate everything on your own. ❤️

Jean Barr
Top Achievers Sales Training Ltd
📧 [email protected]
📞 021 217 1663

12/09/2026

WHAT IS YOUR CLIENT REALLY BUYING?

When your client or prospective client is considering working with you, they are not just asking:

“Can I afford your price?”

They are asking a whole lot more.

They are asking:

Can I trust you?

Will I be supported after I sign the agreement?

Am I going to become just another number?

They want to know:

• What is your service and support really going to be like?

• Will you support me and my staff in working with your organisation?

• What will delivery look like?

• Will you train my team to use your IT systems?

• Will you help when there are invoicing queries?

• What happens when a delivery is late?

• What happens when a product isn't working the way it should?

• Can we easily obtain PODs and other information we need?

• Will our questions be answered promptly?

• Will you treat my employees, my customers and me with respect?

And perhaps the biggest question of all:

WHAT IS MY RETURN ON INVESTMENT?

If I invest $X with you every month or every year, what am I going to get back?

Will working with you:

✅ Increase our profitability?

✅ Build our market share?

✅ Keep us ahead of our competition?

✅ Save our people time?

✅ Save us money in the long term?

✅ Help us achieve our goals and vision?

Or...

❌ Will you actually cost us revenue?

❌ Create additional administration?

❌ Take up valuable staff time?

❌ Become a liability rather than an asset?

Your client is making a business decision.

They understand their business.

They understand their numbers, their metrics, their customers, their costs and their goals.

They know they need to make decisions that contribute towards the overall vision and profitability of their organisation.

So don't underestimate them.

And don't try to “sell” them something they don't need.

Instead, be prepared to answer their questions honestly, authentically, confidently and clearly.

And here's something that is incredibly important:

If you don't know the answer—say so.

Don't bluff.

Don't make something up.

Don't give them an answer just because you think it's what they want to hear.

Say:

“I don't know the answer to that, but I will find out and come back to you.”

Then do exactly that.

Because sometimes the most powerful thing you can demonstrate in a sales conversation isn't that you know everything.

It's that you are trustworthy enough to admit when you don't.

Your prospective client isn't just deciding whether they can afford you.

They are deciding whether they can afford NOT to work with you.

And that decision comes down to the value, support, trust, outcomes and return you can demonstrate—not simply the price on the proposal.

Own the conversation.
Ask the right questions.
Understand their business.
Demonstrate your value.
And let the buyer make an informed decision.

That is professional selling.

11/09/2026

WHAT HAPPENS WHEN YOUR TEAM DOESN’T FEEL FREE TO SPEAK?

In my opinion, they close down.

People stop sharing.
They become careful about what they say — and what they don’t say.
They start walking on eggshells.

Everyone becomes wary.

They watch themselves. They watch others. They think twice before raising an issue, challenging an idea, or admitting that something isn’t working.

And slowly, something incredibly important starts to break down:

Communication.

Then comes trust.

When communication and trust disappear, your team and your organisation start to suffer.

People leave.

And your clients notice.

They may not know exactly what is happening behind the scenes, but they can feel that something isn’t right. They become uncertain. They question what they are seeing and experiencing.

And sometimes, they vote with their feet.

They leave.

Now think about your prospective clients.

They do their homework.

They see your great products.
They see your services.
They read your fantastic client reviews.
They see your talented people.

But they also hear the murmurs.

They notice the whispers.

They watch what is happening.

And if they sense uncertainty or a lack of trust, they may choose your competitor — not necessarily because the competitor is better, but because people don't like uncertainty.

So, what is your job as a leader?

I believe one of your most important jobs is to grow your people and listen.

Listen to what your team is experiencing.

Listen to what your clients are telling you.

Listen to what your suppliers are experiencing.

Ask questions.

What is working?

What isn't?

What needs to change?

What could we do differently?

What do we need to stop, start or improve?

Then have the courage to reset.

Adjust your products or services when necessary.

Find a better way of doing things.

Communicate honestly.

Be transparent with your team, your suppliers and your clients.

Because great relationships aren't built on pretending everything is perfect.

They are built on honesty, communication, accountability and trust.

And don't forget to look around your own team.

There are skills, strengths, knowledge and experience sitting right in front of you that you may not have in your leadership team.

Use them.

Give people a voice.

Let them contribute.

Let them challenge respectfully.

Let them learn.

Let them grow.

When people feel heard, valued and trusted, they are far more likely to contribute their ideas, take ownership and help build something bigger than themselves.

That's leadership in action.

The result?

A stronger culture.

Better communication.

Greater trust.

More engaged people.

Stronger client relationships.

Greater market share.

Increased profitability.

But more importantly, you build an organisation where people can succeed, learn, grow and become the best version of themselves.

And that is the kind of organisation that can outthink, outwork and outperform the competition.

If your leadership team needs support to build stronger communication, trust, accountability and leadership capability, let's talk.

Leadership in Action starts with you.

📧 [email protected]
📞 64 21 217 1663

I can't wait to chat with you about how I can help and support your team towards excellence.

Jean Barr
Sales & Leadership Trainer | Coach | Speaker | Sales Strategist
Top Achievers Sales Training Ltd

09/09/2026

I have a half day sales training coming up at the Due Drop Centre, Auckland on the 18 September 2026 from 9am to 1pm - to register please follow the link, and what will be covered is value proposition, time management, prospecting, cold calling, overcoming objections and closing with account and territory management and focuses on the Psychology of Sales. The outcomes will be clarity around the process, tips and strategies for success with your sales. email me at [email protected] or call me to have a chat 0212171663

09/09/2026

SO, YOU HAVE FAILED.

You made some mistakes.

Well done. Congratulations.

That means you are alive, you are learning, and you are still trying.

The question is not “Did you fail?”

The real questions are:

What lessons have you learned?
How have those lessons changed you?
What will you do differently next time?

Failure and mistakes are not the end of your life, your career, your business or your journey.

Mistakes can be some of your greatest teachers.

They give you an opportunity to:
• Learn
• Reflect
• Change
• Improve
• Grow
• Become wiser
• Do things differently
• Build greater success

A mistake is not a death sentence. It is a lesson.

But here is where accountability comes in.

If you keep making the same mistake without learning from it, then you have missed the lesson.

So, take a good look at your business and yourself.

Do you have the right systems in place?

Do you have clear policies and procedures?

How strong are your communication skills?

How do you work with your team?

How do you communicate with your suppliers?

How do you treat your customers?

Do you have a good name and reputation in the marketplace?

How good are you at building genuine relationships?

Are you building trust?

And most importantly...

Are you learning from your mistakes and using those lessons to become better?

Your mindset matters.

Are you open to feedback?

Can you listen without becoming defensive?

Can you take constructive criticism and use it to build yourself, your team, your suppliers and your customer relationships?

Because success isn't about getting everything right all the time.

Success is about what you do when you get it wrong.

Learn the lesson.

Own the mistake.

Make the change.

Improve the system.

Strengthen the relationship.

Build the trust.

Then get back up and keep moving forward.

Making mistakes is part of life.

Learning from them is part of success.

What mistake have you made that ultimately taught you one of your most valuable lessons?

08/09/2026

YOUR BIGGEST REASON FOR SUCCESS? YOUR MINDSET.

Your mindset is one of the biggest factors determining your success.

A mindset focused on success, improvement, networking, reaching and exceeding targets and budgets, and overcoming obstacles that others struggle with.

But let’s be very clear…

Having a great mindset does NOT mean you don't feel things.

It doesn't mean you don't get angry, frustrated, sad, disappointed, overwhelmed or even downright distressed.

You are human.

The difference is how you manage those emotions, setbacks and challenges — and what you allow to stay in your mind.

Mindset is:

🔴 How you handle setbacks and disappointment.

🔴 How you manage anger, frustration, stress and overwhelm.

🔴 How you use structure, systems and processes to support your success.

🔴 How you look after yourself, protect your energy and establish healthy boundaries.

🔴 How you talk to yourself.

🔴 How you talk about your clients, your team, your business and the circumstances around you.

🔴 How you work with an upset client without allowing their emotions to become yours.

🔴 How you respond when things don't go according to plan.

🔴 How you manage success when everything IS going well.

🔴 How you plan for your future and use strategy to create the results you want.

🔴 How you support the success of your team and your clients.

And perhaps most importantly…

Mindset is about resilience.

It is about being able to take a breath.

Centre yourself.

Step back.

Look at the situation objectively.

Reset.

Refocus.

And then move forward.

Sometimes success isn't about pushing harder.

Sometimes success is knowing when to stop, regroup, reassess and come back stronger.

More resolute.

More determined.

More focused.

More prepared.

Your mindset influences your attitude, your decisions, your relationships, your leadership and ultimately your results.

You cannot always control what happens around you.

But you can work on how you respond.

You can choose what you feed your mind.

You can choose the language you use with yourself.

You can choose your boundaries.

You can choose your attitude.

You can choose to learn from the setback rather than allow the setback to define you.

A great mindset isn't about pretending everything is fine.

It's about knowing that even when everything isn't fine, you have the ability to pause, reset, learn, adapt and move forward.

That is mindset.

That is resilience.

And that is a powerful part of success.

What are you feeding your mind today?

08/09/2026

Communicate Like a CEO – Not a Salesperson

The best sales professionals don't sound like salespeople.

They communicate like CEOs.

They lead conversations with authenticity, authority, honesty, integrity, and empathy.

They do their homework before every meeting. Not just reading a prospect's website or scrolling through social media, but digging deeper to understand the business, the market, the challenges, opportunities, competitors, and future direction.

When you do your homework properly, you ask a different class of questions.

Questions that make clients stop and think.

Questions that uncover opportunities.

Questions that demonstrate genuine interest in their business.

Questions such as:

• What's the biggest obstacle preventing your business from reaching the next level of growth?
• If you could fix one challenge tomorrow, what would it be?
• What keeps you awake at night?
• Where do you see the greatest opportunity for growth over the next 12 months?
• What is preventing your team from performing at their full potential?
• What would success look like if everything worked exactly as planned?

The most successful advisors listen with total focus.

They don't listen to respond.

They listen to understand.

They seek to understand the client, their business, their team, their customers, and the challenges they face every day.

Only then can they provide solutions that genuinely meet the client's needs.

The role of a modern sales professional is not to sell.

It is to become a trusted advisor.

A trusted advisor focuses on outcomes.

Helping clients:
✔ Grow their company
✔ Increase market share
✔ Attract and retain more customers
✔ Improve profitability
✔ Build stronger teams
✔ Reduce stress and sleepless nights
✔ Create alignment so everyone is pulling in the same direction

Every member of your team has a unique personality and communication style.

However, when everyone follows a proven sales and communication process, they can consistently focus on the activities that drive results, strengthen client relationships, and improve the bottom line.

Your team doesn't need to become someone else.

They simply need the skills, confidence, and framework to communicate at a higher level.

Want your team to communicate like trusted advisors rather than salespeople?

Let's have a conversation about how I can help your sales team, leadership team, and customer-facing staff communicate more effectively, build stronger client relationships, and achieve better business outcomes.

📧 [email protected]

Top Achievers Sales Training
Hit the Road Running

06/09/2026

THE TOXIC TOP PERFORMER — HOW MUCH IS THEIR SUCCESS REALLY COSTING YOU?

There is almost always someone in a team, business or organisation who is toxic.

They may be rude.
They may be angry.
They refuse to help anyone else.
They are demanding, abrasive and difficult to work with.

But here’s the problem…

They might also be your top salesperson.

Or perhaps they are a leader.
Maybe they have been with the organisation for years.
Maybe they hold critical knowledge.
Maybe everyone believes, “We simply can't afford to lose them.”

But I want you to stop and ask yourself:

Can you afford to keep them?

What is their behaviour costing you?

What is it costing your other team members?

What is it costing your culture?

What is it costing your clients?

And what is it costing YOU as the business owner or leader?

Because revenue isn't the only measure of performance.

If one person's behaviour is causing good people to leave, creating conflict, damaging communication, affecting morale, undermining leadership or negatively impacting your clients, then their sales figures may not tell the whole story.

You have to look at the total cost of the person to the organisation.

A high-performing salesperson who destroys team morale isn't necessarily a high-performing employee.

A leader who gets results through fear isn't necessarily a great leader.

And someone who brings in significant revenue but treats everyone around them with disrespect shouldn't automatically get a free pass.

Talent is valuable.

But so are attitude, behaviour, respect, teamwork, integrity and culture.

As a leader, you have a responsibility to protect the wider team — not just the individual who happens to produce the biggest numbers.

Sometimes the hardest leadership decision is deciding whether someone's contribution is still worth the cost.

And sometimes the most courageous thing you can do is say:

“Your results are impressive, but your behaviour is not acceptable.”

That is leadership.

Because your job isn't just to build a profitable business.

Your job is to build a healthy, high-performing organisation where good people want to stay, grow and succeed.

So ask yourself today:

Who is your toxic high performer — and what is keeping you from addressing it?

Jean Barr
Sales Strategist | Leadership Coach | Keynote Speaker | Business Advisor
Founder — Top Achievers Sales Training Ltd.

05/09/2026

WHAT DOES ONBOARDING LOOK LIKE IN YOUR COMPANY?

When someone joins your organisation, do you have a structured onboarding system — or are you simply hoping someone remembers to show them what they need to know?

And what does training look like for the different roles within your business?

Do you have a buddy system for people coming into a new role?

These are important questions because great onboarding is not just about making someone feel welcome.

It is about setting them up for success from day one.

A structured onboarding and training system ensures that:

✅ The right training is delivered
✅ Nothing important gets missed
✅ Systems, processes and expectations are clearly explained
✅ Access to emails, CRM, pricing and client information is ready
✅ Phones and business systems are connected
✅ Business cards and other resources are available
✅ Expenses can be claimed easily
✅ Client information can be entered correctly
✅ Your business IP is protected and passed on appropriately
✅ New team members understand how to represent your brand

I have seen situations where someone has been in a business for a month and is still waiting for access to an email account, business systems, business cards or information they need to do their job properly.

That is frustrating for the employee — and it is not a great look for the business.

WHAT ABOUT A BUDDY SYSTEM?

A good buddy system can help a new team member integrate much faster.

Their buddy can introduce them to:

• Other members of the team
• Key clients
• Suppliers
• Important contacts
• The way things really work within the organisation

It helps the new person feel that they are part of the team, rather than someone who has simply been given a desk, a laptop and a list of things to do.

There is another important benefit.

When your new team member is introduced properly to clients, suppliers and your network, you are helping to protect your reputation and integrity in the marketplace.

People know who they are, why they are there and how they fit into your organisation.

That creates confidence.

It builds trust.

It creates stronger relationships.

And it gives your team a united front when dealing with customers, suppliers and competitors.

GREAT ONBOARDING IS PART OF YOUR BRAND.

If you have a reputation for developing people, supporting your team and giving people the tools and training they need to succeed, you become an organisation where people want to work.

That can help you attract and retain better talent.

Your onboarding system is not simply an HR process.

It is part of your:

Culture.
Customer experience.
Business IP.
Brand reputation.
Leadership strategy.
And ultimately, your profitability.

So ask yourself:

If someone started in your business tomorrow, would you have a structured 30, 60 and 90-day onboarding process ready for them?

Or would you be scrambling to work it out as you go?

If you would like support putting great onboarding strategies, processes and structures in place for your business and your team, I would love to have a conversation with you.

Jean Barr
Sales Strategist | Leadership Coach | Keynote Speaker | Business Advisor
Top Achievers Sales Training Ltd.

📧 [email protected]
📞 +64 21 217 1663
🌐 www.topachieverssalestraining.co.nz

Let's build a team that is equipped, confident and ready to succeed from day one.

03/09/2026

DO WE REALLY PUT AN EXPIRY DATE ON EXPERIENCE?

Here’s something tough I want to talk about.

Why is it that as people get closer to retirement age, we can sometimes start treating them as though they have an expiration date?

I believe we are missing a huge opportunity.

The older, more experienced people in your organisation often have skills, gifts, knowledge, wisdom and life experience that have taken decades to develop.

They understand your customers.
They understand your industry.
They understand your business.
They have experienced change, challenges, failures and success.
They have lessons that simply cannot be learned from a textbook.

So why not keep tapping into that knowledge?

Instead of thinking, “They are getting close to retirement,” perhaps we should be asking:

“What can we still learn from them?”

How can we use their experience to help train and mentor younger members of the team?

How can we involve them in developing the next generation of leaders?

How can we capture their knowledge before they leave the organisation?

And this doesn't stop at the workplace.

Our communities are full of people with incredible experience, skills and knowledge who could make a massive difference to younger people trying to find their way.

Imagine connecting experienced business people, tradespeople, professionals, leaders and community members with younger people who have ambition but perhaps don't yet have the confidence, connections or experience to achieve their goals.

Imagine the possibilities.

We could inspire young people.
We could build confidence.
We could transfer knowledge.
We could develop future leaders.
We could strengthen our businesses.
And we could build stronger communities.

Age shouldn't determine whether someone still has value to contribute.

Experience is not a liability.
Wisdom is not outdated.
Knowledge should not be wasted.

Let's stop looking at people as though they have an expiry date.

Instead, let's ask:

“What can this person still teach us, and who could benefit from their experience?”

Because the future needs young people with energy, ideas and ambition.

But it also needs the wisdom, experience and knowledge of those who have gone before them.

Let's connect the two.

Let's build the next generation together.

Jean Barr
Sales Strategist | Leadership Coach | Keynote Speaker | Business Advisor
Founder – Top Achievers Sales Training Ltd.

Top Achievers Sales Training ltd

13/09/2026

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