27/08/2026
"Grüezi, I’m Jamal Zaydan from Germany and I am currently in my second year at Hotelschool The Hague. I have completed my first internship at Orsini, the one Michelin-star fine dining restaurant located within the Mandarin Oriental in Zurich, Switzerland
This internship was not like any other placement for me, it was a real deep dive into the world of luxury hospitality at the highest level. Working in Orsini meant being part of an environment where every detail matters, every second counts, and every guest experience is crafted with precision. ✨
What made this experience truly special was that I was not only learning the operations of a Michelin-star restaurant, but also getting the chance to explore other departments within the hotel. This gave me a full picture of how a luxury property like Mandarin Oriental Savoy actually functions behind the scenes, something you only really understand once you experience it from the inside.
And then there was Zurich itself in summer, which honestly felt like part of the experience. The city completely changes: Lake Zurich becomes the center of everything, people spend their evenings outside, and the Old Town turns into a mix of energy, music, and life. After intense service days, walking through the city or along the lake made everything feel balanced and almost surreal at times. ☀️
Looking back, this internship challenged me, shaped me, and pushed me in the best way. It taught me how to stay calm under pressure, how to communicate clearly in a fast-paced luxury environment, and how important teamwork really is when standards are extremely high. Everything I learned at Hotelschool The Hague suddenly made sense in real life."