18/03/2025
To open a business is easy but to keep it open forever is an act that every business person must learn. Want to learn how to win and keep customers for life, we say, Here we are. Let's turn your customers into loyal fans.
02/12/2024
Winning and keeping customers for life doesn't just happen without work and intentionality. It takes some genuine, heartfelt phrases and humanized language to magnetise the customers. This is one many laggard companies have failed to grasp. Maybe they think the smart companies are just pretty lucky.
21/11/2024
Your Employees may give you their hands but if they don't give you their hearts, you have not gotten it right. And that explains the increase in customer dissatisfaction and employees high turnover these days.
06/11/2024
The One Missing Link in Customer Experience in today's super digitised world. Many organisations are missing it each day. Customers want to feel heard, seen, valued and respected but all these are missing these days. Without a heartfelt customer experience, organisations will continue to lose customers, even their superstar employees. If you want your customers to become your fans, Ambassadors, and transform your customer Experience, we humbly recommend Growthbox Heartfelt Service. You would not regret you did. Contact us today and let's transform your business.
19/08/2024
Mystery Shoppers. You think you have it all figured out. Wait till you see the reports from our mystery shopping exercises for organisations like you. Employees are no longer loyal. You need to keep monitoring your business and the levels of customer service. If you are ready to turn your business around and be at the top, we are ready to work with you. Our Shoppers are highly trained and very professional at their jobs.
19/08/2024
15 Ways To Track Customers'Painpoints
19/08/2024
25bWayd To Track Customers' Painpoibts
08/08/2024
I am a no nonsense Coach who loves Messi, Ronaldo, Beyonce, Davido, Burma Boy and other successful beings. What separates these people from others? That's the missing link, I apply to my coaching. Learning from those who have done it. If you want to create employees like these Superstars, then let's work together. The truth is, average can't do it. Stop engaging Trainers who don't know how to get deeper with your employees. Partner with me today!
07/08/2024
There are some Unseen and subtle signs that only professional customer experience Representatives can decode in customers who are ready to defect.
It's important to go deeper and not do the usual by simply loading Reps with boring training
If you are ready to achieve permanent and lasting results in your business, contact us today and let's partner with you to change the narrative.
02/12/2022
I was one of the invited Coaches at Smart Women Conference which took place on the 26th November. I had the privilege to teach the participants how to use Customer Experience to drive Business Growth and Increase Revenue.
02/12/2022
I was one of the Coaches at Smart Women Conference which took place on the 26th of November. I had the privilege of teaching the participants How To Use Customer Experience to drive Business Growth And Increase Revenue.
30/11/2022
Music is very powerful and it has the power to transform lives. As a Coach, I use music as a tool to work with my clients.