04/10/2023
Happy Customer Service Week! This week, we celebrate YOU and your amazing contributions to our organization. Your positive attitude, attention to detail, and ability to go above and beyond for our customers are an inspiration to us all. Keep up the fantastic work, and have a happy Customer Service Week!
04/10/2023
Postponement of 2023 International Customer Service Week Summit.
This is to inform our teaming participants that the 2023 International Customer Service Week Summit, earlier scheduled to hold on the 5th of October, is here by postponed to Thursday 12th October 2023, at Hotel Seventeen Tafawa Balewa Way, Kaduna.
We regret the change which is due to the earlier planned strike action by the organized labour in the country, but later cancelled.
The venue still remained Hotel Seventeenth, Tafawa Balewa Way, Kaduna.
Time: 8:30 am to 3:pm
π Don't Miss This Exclusive Opportunity to Learn From the Best in the Business! π
21/09/2023
π€ Meet the Powerhouse Speakers at the 2023 International Customer Service Week Summit & Awards! π
π₯ Get Ready to Be Inspired by the Best in the Industry! π₯
π Our Distinguished Lineup of Speakers: π
π Prof. Abdullahi I. Musa:
- βοΈ Appointed KASU VC
- βοΈ A visionary leader with a wealth of experience
- βοΈ Leading the way in academia and innovation
π Niyi Soyinka:
- βοΈ A Life, Leadership & Business Coach
- βοΈ Lead Strategist at BIGShot Consulting Ltd.
- βοΈ Renowned human resource expert
- βοΈ Ready to share the secrets of success
π‘ Elisha Mamman:
- βοΈ Real Estate guru
- βοΈ John Maxwell certified Leadership Coach & Expert
- βοΈ Over 10 years of goal-setting experience
- βοΈ Ready to help you reach new heights
πΌ Emmanuel Ogungbuyi:
- βοΈ Founder and lead strategist, Annuels Consulting
- βοΈ A Chartered Human Resource Managersβ Firm with global appeal
- βοΈ A pioneer in HR strategy
- βοΈ Bringing HR excellence to your doorstep
π Kola Adebari:
- βοΈ Owner/COO at Korporate Karpenters
- βοΈ A proven business leader
- βοΈ Ready to share insights from the front lines
π Professor (Dr.) Seth Akutson:
- βοΈ A seasoned Research Consultant
- βοΈ Vast experience in academia
- βοΈ World Bank Economic Advisor
- βοΈ Expert in strategic planning
πΌ Dr. Osaze Obaseki-Osemwegie:
- βοΈ Owner, Career Transition Coach, and Trainer
- βοΈ Leading digital learning innovator
- βοΈ Pioneer in Nigerian digital learning
- βοΈ Ready to guide you towards success
π Engr. Hassan Garba:
- βοΈ Industrial Training Fund (ITF)
- βοΈ A leader in industrial training
- βοΈ Ready to share industry insights
π Adeola Akanni, MBA (HRM):
- βοΈ HR Manager with 15+ years of experience
- βοΈ Expert in talent acquisition and recruitment
- βοΈ HR leader known for exceeding expectations
π Lois Ojo-Otoikhian:
- βοΈ Administrator at Eminent Educational Services
- βοΈ Deputy executive director at KADWELL International Schools
- βοΈ Leading educational services professional
π These Experts Are Ready to Equip You with the Knowledge & Skills You Need to Excel!
π Don't Miss This Exclusive Opportunity to Learn From the Best in the Business! π
21/09/2023
π Join the 2023 International Customer Service Week Summit & Awards in Kaduna! π
π€© Elevate Your Skills! Inspire Your Team! Boost Your Career! π
π£ Are you ready for an unforgettable experience that will transform your approach to customer service and leadership? Look no further! The Institute for Leadership and Entrepreneurship Development (ILED) at Kaduna State University and the International Service Delivery Summit Group (ISDSG) invite YOU to the most anticipated event of 2023:
π 2023 International Customer Service Week Summit & Awards π
π
Date: Thursday, October 5th, 2023
β° Time: Summit from 8:30 AM to 3 PM, Award & Gala Night from 6 PM to 8 PM
π¨ Location: Hotel Seventeen, Tafawa Balewa Way, Kaduna
π₯ Discover Key Insights on: π₯
π Excellent Service Delivery Strategies - Learn how to stand out and win big!
π Recruiting the Right Team - Discover the secrets to assembling a dream team!
π€ Artificial Intelligence & Customer Service - Unleash the potential of AI in customer support!
π’ Complaints & Difficult Customers' Management - Turn challenges into opportunities!
πΌ Personal Grooming for Service Efficiency - Elevate your personal brand for success!
π Why Attend? π
β
Gain cutting-edge knowledge from renowned industry experts!
β
Network with like-minded professionals & boost your career!
β
Elevate your customer service skills to the next level!
β
Enjoy an exclusive Award & Gala Night!
β
Leave with a valuable certificate, refreshments, and a brochure!
π₯³π€© Special Group Discount: Register with 5 or more colleagues and enjoy a 5% discount!
π Don't miss out on this opportunity to excel in your career and make your mark in the world of customer service and leadership!
π Register Today: link on our bio or click bit.ly/1CSWreg
π° Summit Participation Fee: N15,000 per participant
π§ Brand Consumers Appreciation Road Work: π§
π
Date: Monday, October 2nd, 2023
β° Time: 9 AM to 12 PM
π Location: Nepa Roundabout, Ahmadu Bello Way, Kaduna
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20/09/2023
Fostering Event Excitement: A Memorable Visit to Honor Our Grand Matron Nominee! π
π£ We embarked on a significant mission to spread the word about our upcoming International Customer Service Week event. Our destination: the esteemed office of the Honorable Commissioner of Kaduna State Ministry of Business Innovation and Technology, Hon. Patience Fakai.
π We look forward to a fruitful partnership with Hon. Patience Fakai as our Grand Matron, and together, we will make the 2023 International Customer Service Week event an unforgettable success! Stay tuned for more exciting updates and join us in celebrating excellence in customer service and leadership. π
20/09/2023
Fostering Event Excitement: A Memorable Visit to Honor Our Grand Matron Nominee! π
π£ We embarked on a significant mission to spread the word about our upcoming International Customer Service Week event. Our destination: the esteemed office of the Honorable Commissioner of Kaduna State Ministry of Business Innovation and Technology, Hon. Patience Fakai.
π Armed with an official letter, we had the distinct privilege of notifying Hon. Patience Fakai of her official nomination as the Grand Matron of our prestigious event. The anticipation in the air was electric as we discussed the immense value her presence would bring to the occasion.
π€ The reception by the Office of the Honorable Commissioner was nothing short of heartwarming. We were met with enthusiasm and graciousness, which truly warmed our hearts. Hon. Patience Fakai's willingness to consider our proposal and embrace the role of Grand Matron speaks volumes about her commitment to excellence in customer service and leadership.
π Meeting Outcomes: π
π 1. Official Nomination: Hon. Patience Fakai graciously accepted the nomination as the Grand Matron of the International Customer Service Week event, affirming her dedication to promoting excellence in customer service within Kaduna State.
π 2. Collaborative Endeavors: We discussed the potential for collaboration between the Kaduna State Ministry of Business Innovation and Technology and our event, creating opportunities for mutual growth and advancement.
π 3. Event Promotion: Hon. Patience Fakai expressed her support for the event and pledged to actively promote it within her network and across various platforms.
π 4. Shared Vision: We discovered our shared vision for enhancing customer service standards in Kaduna State, reinforcing the importance of this event.
π We look forward to a fruitful partnership with Hon. Patience Fakai as our Grand Matron, and together, we will make the 2023 International Customer Service Week event an unforgettable success! Stay tuned for more exciting updates and join us in celebrating excellence in customer service and leadership. π
19/09/2023
Advocacy visit to KADIPA (Kaduna State Investment & Promotion Agency) for call to partnership and strategic collaboration for the forthcoming International Customer Service Week scheduled for October 2023