23/02/2017
POSSIBLE PROBLEMS:
1. He uses the wrong browser
2. He didn't type the value of the money properly
3. He didn't correct the phone number by putting the zero in the front
SUGGESTIONS:
Next time:
1. Use either google chrome browser or Mozilla firefox browser
2. Make sure you correct the phone number in your form by adding the 1st zero that was removed by default.
3. When typing the amount of money you want to pay, never include a comma. If you want to type it in, just type the value straight. e.g. to pay N25,000 into your portal, just type 25000 and nothing extra.. no space, no N (Naira) no Comma... just the figures alone!
with all of these in place, you are good to go.
EXTRA ADVICE!
when you want to check the status of your remita payment and you need to type in your remita code, pls do not include the hyphens (dash) just type in the code straight up. The NOUN site was not designed to include the codes, otherwise it would keep telling you that the payment is was successful.
Thanks