Knowledge Management Forum

Can anyone share your KM Practices and challenges that you face in implementing KM activities.

Dear all please contact Coach Megat at www.facebook.com/coachmegat any KM related advice and consultation. Thank you for your support.

Megat Zainurul Anuar bin Megat Johari السَّلاَمُ عَلَيْكُمْ وَرَحْمَةُ اللهِ وَبَرَكَاتُهُ
Certified Technologist by Malaysian Board of Technologist (MBOT)
Corporate Business Coach and Certified National Competency Standard Trainer

Learn From The Gurus
Davenport and Pursak argue that knowledge is a fluid mix of experience, values, contextual information and expert insight that provides a framework for evaluation and incorporating new experience and informmation.

Knowledge originates in the minds of the people who know. It becomes embedded in organizations through
-documents or repositories
-organizational routines
-organizational processes
-practices and norms

Knowledge Management is about connecting people to people and people to knowledge asset in order to gain competitive advantage. in practice Knowledge Management reflects a hierarchical view of knowledge to match the hierarchical view of the organization. Knowledge may originate anywhere in the organization, but under knowledge management it is channeled and gathered together in a knowledge base repository where it is distributed based on a predefined set of processes and protocols.

The Knowledge economy
three pillars:
1. the role of knowledge plays in transaction (bought and sold)
2. the important of knowledge assets (transform and add value to knowledge product)
3. the emergence of ways to manage these materials and assets or KM
www.facebook.com/megatzainurulanuar

Five (5) Key Elements of Organizational Excellent
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1) Service & respect: that includes customer-focus, but goes beyond to have a service mentality towards all stakeholders, both internal and external. Great organizations foster a culture of respect, service, and candor.

2) Financial transparency: that requires both clear reporting and clear metrics, and as we know, what gets measured gets managed.

3) Mission & values: modern workers need a sense of purpose in their work. The organization define how they intend to impact the world. This creates internal passion and engagement.

4) Strategy-driven: strategy answers the question “how will we win.” If every worker can’t understand how their efforts contribute to winning (however that’s defined) the organization risks misalignment and failure. Strategy also defines where the organization must excel – whether in innovation, operations, branding, financials, site-selection, portfolio, customization, community-building, or some other area. No one can excel at everything; strong organizations choose.

5) Diversity leading to excellence: strong organizations foster robust debate, and use disagreement to create solutions that are superior to any one point of view. This is the opposite of compromise, which ladders down to common denominators.
Note: www.facebook.com/megatzainurulanuar

Seven (7) Steps In Implementing a Knowledge Management System
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1. Assess what knowledge is required
2. Assess Degree of organization sharing and retention
3. Obtain senior management support
4. Design integrated system of tools and technologies
5. Design incentives for Use
6. Measure Impact
7. Promote and advertise success.

Five (5) Common Barriers to Knowledge Management
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1. Employees think it replaces them
2. Making the creation of knowledge separate from doing normal job
3. Think KM is all about technology solution
4. Lack of support from the top management
5. Not enough knowledge on knowledge management
Ref: www.facebook.com/megatzainurulanuar

Knowledge Management Project
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Many of organizations in Malaysia are starting to embark KM project and initiatives, some are trying it out and some are implementing according to their strategic business plan. some of my participant asked me about the characteristic of successful KM project. This is a vary tricky questions but I believe some of the successful characteristic are:- the project that achieved the objectives and the desired impact. I would want to add eight more successful characteristic as below:
1. the project involves money saved or earned
2. the project use a broad infrastructure of both technology and organization
3. the project make knowledge easy to access
4. peopple are positive about creating, using and sharing knowledge
5. the purpose of project is clear
6. the project motivates people to create, share and use knowledge
7. there are many ways to transfer knowledge, such as the internet and face-to-face communication
8. the project has senior manager's support and commitment
www.facebook.com/megatzainurulanuar

Program: Brain Power and Creative Thinking
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ALLAH SWT memberi kemampuan manusia berfikir tanpa bergantung kepada saiz atau berat fizikal yang sebenar. Kemampuan manusia berfikir bergantung kepada struktur sel sel saraf neuron yang terkandung di dalam otak. Orang yang jarang berfikir atau memerah otaknya untuk berfikir mempunyai paling minimum 10 billion sel. Setiap sel berhubung antara satu sama lain.Orang yang rajin dan kuat berfikir mempunyai 1 trillion sel dalam kapasiti saiz otak yang sama.
SEMAKIN KERAP ATAU SEMAKIN KUAT KITA BERFIKIR, SEMAKIN BANYAK SEL YANG TERBENTUK.
Nota:http://trainingandcoaching.blogspot.com

TRAINING & COACHING Date: 9,10,11 May 2012Programme: 'Corporate Communication 'Corporate Communication and Media for Education Leaders'Venue: Hotel Putra Kuala LumpurLinks:emphasize on:-corporate communication strategies-public realtions and media-social media in corporate communication