10/06/2026
📍 Technical Public Service Efficiency & Human Capital Element Critical to the Malaysian Civil Service
🗓️ Day 2: Driving Engagement and Insightful Dialogue
The momentum continued as participants actively engaged in an enriching session led by Madam Zahrah Zaid, Consultant and former Chief Human Resources Officer of Malaysia Airlines.
With extensive leadership experience, Madam Zahrah shared insights on human capital development, talent management, and strategic workforce transformation. The session encouraged participants to reflect on current challenges and opportunities in strengthening the Malaysian civil service, and to discuss how to build a future-ready, high-performing public sector workforce.
A day filled with knowledge sharing, practical perspectives, and thought-provoking conversations that inspired participants to drive positive change within their respective organisations.