IGS English SDN BHD

Introduce a Friend and Both of You Get RM50 Credit
(This Month’s Special Promotion- December 2025)

Reduce your child’s tuition fee by introducing a friend to IGS English. For every successful referral, both you and your friend will receive a minimum of RM50 credit each, credited directly into the IGS App. The credit amount may vary based on your ranking in the IGS App and can be used for fee deduction.

As a special this-month-only offer, the first 50 new students who join IGS English will receive an additional RM100 rebate. This is on a first come, first served basis.

This means when your friend’s child joins IGS English, they will enjoy a total rebate of RM150 immediately. This special privilege is limited to the first 50 students only.

This referral and rebate promotion is valid for this month only and is applicable to all IGS programmes except the Singapore English programme.

推荐好友，双方各得 RM50 课程抵扣金
（本月限定优惠）

通过推荐好友加入 IGS English，您可以有效减轻孩子的学费负担。每成功推荐一位新生，您与您的好友将各获得最低 RM50 的课程抵扣金，并直接存入 IGS App。抵扣金额将根据您在 IGS App 内的会员等级而有所不同，所有抵扣金均可用于学费扣减。

作为本月特别优惠，前 50 位新加入 IGS English 的新生，将额外获得 RM100 学费回扣。名额有限，先到先得。

这意味着，当您推荐的好友孩子成功加入 IGS English 后，可立即享有高达 RM150 的学费回扣。此优惠仅限前 50 名新生。

此推荐与回扣优惠仅限本月有效，适用于 IGS 所有课程，唯独不适用于 Singapore English 课程。

What does “Customer First” really look like in real conversations?

From 8–10 December 2025, we had the privilege of training a group of dedicated professionals in Customer First: Mastering English for Service Excellence.
Participants came from a wide range of industries, from logistics and operations to education and service-based businesses.

Over three intensive days, one thing became very clear.
Customer service is never just about the words we use.
It is about understanding the customer’s mindset, emotions, and expectations before choosing the right response.

By the end of the programme, participants were able to:
• Read customer emotions more accurately
• Use practical language strategies to resolve complaints calmly
• Clarify misunderstandings without escalating tension
• Maintain customer satisfaction across calls, emails, WhatsApp, and face-to-face interactions

What stood out most was the shift in confidence. Instead of reacting defensively, participants learned how to respond with clarity, empathy, and control, even in difficult situations.

In today’s competitive landscape, customer experience is no longer a “nice to have”. Research consistently shows that customers are willing to pay more for better service and stay longer with brands that make them feel understood.

Thank you to all the participants for your energy, openness, and willingness to grow.Real service excellence begins when language meets mindset.

🌟 IGS English 2026 Intake Is Now Open! 🌟

Give your child a strong start in English and help them grow in confidence, creativity and communication. Our programmes have helped students enter top schools and even secure scholarships.

FREE placement test and FREE trial class available. First fifty (50) students will receive RM100 rebate. Bring a friend and both enjoy RM50 off.

Message us at 011-33138613 to reserve a spot for 2026.

*🌟 We’re Hiring! 🌟*
IGS English is expanding and we’re looking for passionate individuals to join our team.

Open Positions:
• Full-Time Admin Assistant
• Part-Time Teacher

📍 Damansara Jaya & Bayan Point (Penang)
📞 011-3313 8613 (Apply Now)

Customer service can make or break a business — and it all begins with communication.

After 16 years of building and leading multiple 8-figure businesses, we've learned one truth:
👉 You can’t deliver service excellence without mastering how you communicate.

That’s why we created “Customer First: Mastering English for Service Excellence” — a power-packed HRD Corp–Claimable program designed for leaders, frontliners, and teams who want to transform every customer interaction into trust, loyalty, and repeat business.

📅 8th–10th December 2025
📍 Petaling Jaya, Selangor

In this 3-day program, your team will learn to:
✨ Build confidence in customer communication
✨ Handle complaints and difficult customers gracefully
✨ Turn service challenges into long-term loyalty
✨ Strengthen your brand reputation through world-class English

This isn’t just another corporate training — it’s a mindset shift.
Because when your people learn to speak with empathy, listen with intent, and serve with excellence, your customers will feel the difference instantly.

We've seen this transformation firsthand — from shy frontliners who struggled to speak up, to confident service professionals who now handle clients with ease, grace, and pride.

If you’re serious about taking your team from service okay to service unforgettable, this is where it begins.

📞 Contact us today to reserve your seat.
📧 [email protected] or [email protected]
📲 011-3313 8613/ 011-16866838

Let’s build a Malaysia where every service professional communicates with clarity, confidence, and care. 🌟

*🎉 Congratulations to Our IGS English Students — Singapore Scholarship Achievers 2026! 🎉*

We are proud to extend our heartfelt *congratulations to 11 of our students who have been awarded the prestigious Singapore Scholarship to further their studies in Secondary 1 and Secondary 3.

This remarkable achievement reflects their dedication, perseverance, and excellence. We celebrate this milestone with them and wish our students every success as they begin this exciting new chapter in Singapore.

👏 Congratulations once again to our scholarship achievers — you have made all of us at IGS English truly proud!

🎤 I still remember my first presentation…I stood there, shaking. My mind went blank. I forgot my lines. It was embarrassing. 💔

But what hurt me more wasn’t the mistake — it was the feeling of not being able to be heard, of not communicating my ideas clearly, of knowing my message didn’t land.

And I asked myself:
👉 How many opportunities will I miss if I can’t speak with confidence?
👉 How much money will I lose if I can’t negotiate effectively?
👉 What will it cost my family and future if I never master this skill?

That was my turning point. 🌱

Fast forward to today — speaking in public is a joy for me. I love the stage. I love inspiring audiences. And I got here by learning from the best international speakers and mentors in the world.

💡 I’ve been through it, I’ve done it — and now I have developed a simple formula where you can speak like an expert in just 3 days. Follow the template, and you will not only speak with confidence… your audience will be moved by your words.

Because here’s the truth: communication is not optional. It’s the gateway to influence, income, and impact.

🔥 I’m ready to help.
The real question is: Are YOU ready to step out of your comfort zone and play big?

🌟 HRDC-Claimable Corporate Training Programs by Florence Tee 🌟
Looking to elevate your team’s communication, mindset, and service delivery?
Join Florence Tee , a highly experienced and results-driven corporate trainer, as she delivers impactful training designed to empower professionals and drive real workplace outcomes.
We offer three signature programs:
1️⃣ Speak to Win
Master English for Business, Networking & Powerful Presentations
2️⃣Growth Mindset at Work
Unlock the Mindset that Drives Progress, Innovation & Performance
3️⃣ Customer First
Mastering English for Service Excellence

🌟 HRDC-Claimable Corporate Training Programs by Florence Tee 🌟

Looking to elevate your team’s communication, mindset, and service delivery?

Join Florence Tee , a highly experienced and results-driven corporate trainer, as she delivers impactful training designed to empower professionals and drive real workplace outcomes.

We offer three signature programs:

1️⃣ Speak to Win
Master English for Business, Networking & Powerful Presentations

2️⃣Growth Mindset at Work
Unlock the Mindset that Drives Progress, Innovation & Performance

3️⃣ Customer First
Mastering English for Service Excellence

Each program is practical, engaging, and tailored to real-world needs—helping teams grow in confidence, professionalism, and performance.

✅ All programs are HRDC claimable

📩 For more information:
Email: [email protected]
WhatsApp: +60 11-1686 6838

Thank you!