01/10/2026
I used to answer clients at 10pm too and say ‘it’s no big deal’ … until it was. Because I felt obligated to keep doing it, all the time.
Actually this one time I went to Hawaii and I had a client with a serious time difference and I woke up at THREE AM to help her plan her food for the day. Yeah, I really did that.
I genuinely thought that’s what it took.
Turns out, clients get better results when you give them options, let them make mistakes, and teach them how to make their own decisions.
Weird, just like we do with kids. It’s how they learn and grow into competent adults. Your clients are like your kids— let them do their thing and offer them guidance along the way, BUT STOP HOLDING THEIR HAND.
Take it from me, and my clients— your clients will get better results if you set boundaries.
Some other boundaries I support —
👉🏻 only ever remind them ONCE, then it’s in their court. If they fumble, talk about it. Show them how to take responsibility and make a better decision next time.
👉🏻 Changes only happen according to the schedule you set (with a max of two exceptions per contract) not on demand. And no changes should be made if the program isn’t being followed.
👉🏻 No on-demand requests for extra sessions or 10+ minute-long voice messages back and forth— save that for scheduled calls. This trains them to need you in real time & makes you feel like you’re always on call.
👉🏻 If it’s not included in your program, it should either be a paid add on, or you CAN SAY NO. You don’t have to be anything and everything your clients need. When you say yes to everything, your time and your money are being taken advantage of.
What boundaries do you support?
