01/07/2026
START YOUR JOURNEY INTO THE HOSPITALITY INDUSTRY! π
Are you passionate about customer service, communication, and creating great guest experiences? Build the professional skills needed to work in hotels, offices, and service-based industries with practical front office training.
π’ KIBS Technical College presents:
FRONT OFFICE TRAINING PROGRAM
Develop the confidence, knowledge, and professional skills required to handle guests, manage reception duties, and deliver excellent customer experiences.
You will learn:
β
Reception & Front Desk Operations
β
Customer Care & Guest Relations
β
Telephone Etiquette & Communication Skills
β
Booking & Reservation Procedures
β
Office Administration Skills
β
Computer Applications & Record Management
β
Handling Customer Complaints Professionally
β
Hotel Front Office Procedures
β
Professional Grooming & Workplace Ethics
β
Sales & Service Skills
π WHY CHOOSE KIBS?
β Experienced & professional trainers
β Hands-on practical learning
β Industry-focused training
β Certificate awarded
β Skills for hospitality and corporate environments
β Career support & growth opportunities
πΌ CAREER OPPORTUNITIES:
β¨ Front Office Receptionist
β¨ Hotel Receptionist
β¨ Guest Relations Officer
β¨ Customer Service Representative
β¨ Office Administrator
β¨ Reservation Agent
β¨ Hospitality Professional
π ENTRY REQUIREMENTS:
β Open to all
β National ID required
π¨ INTAKE CURRENTLY ONGOING β ENROLL NOW!
Become the face of an organization. Learn how to welcome, assist, and create memorable experiences for every customer.
π Call/WhatsApp: +254732560860
π Locations: Kiambu | Ruiru | Kibichoi
π KIBS Technical College
Your Skills. Your Future. Our Mission.