One On One

One On One Contact information, map and directions, contact form, opening hours, services, ratings, photos, videos and announcements from One On One, Education, 60 Knutsford Boulevard, Kingston.

The Caribbean's leading e-Learning solutions provider, trusted by governments, enterprises, and individuals to educate, upskill, and train through our award-winning Learning Management System (LMS) and e-course offerings.

Your customer service team may be doing their best, but inconsistent communication, unresolved complaints, and uneven se...
24/09/2026

Your customer service team may be doing their best, but inconsistent communication, unresolved complaints, and uneven service standards can quietly erode customer loyalty.

The challenge for business leaders is finding a way to strengthen service quality without pulling employees away from the job for long periods or relying on one-off training that is quickly forgotten.

The Customer Service Excellence Course gives your team a flexible, online learning experience designed to build practical skills they can apply in real customer interactions. Employees can learn at their own pace while developing stronger communication, problem-solving, conflict-handling, and customer loyalty skills.

You also get the structure business leaders need, including expert-led learning, certificates of completion, progress tracking, and an employee learning dashboard.

Whether you’re a Founder, CEO, or Head of Customer Service, this is a practical way to invest in better customer experiences while giving your team the flexibility to learn around their work.

Learn more about the Customer Service Excellence Course:
https://zurl.co/Hl4oM

Training is often treated as a cost. But when it helps employees work more efficiently, serve customers better, avoid co...
21/09/2026

Training is often treated as a cost. But when it helps employees work more efficiently, serve customers better, avoid costly mistakes and adapt to change, it can have a direct impact on business performance.

The real question is not simply, “Can we afford to train our team?” It’s also, “What is it costing us when our team doesn’t have the skills they need?”

One on One helps organisations build stronger, future-ready teams through online training in areas such as customer service, AI readiness and data protection, leadership, and more.

Explore our training solutions at https://zurl.co/Rm8SK

We're hiring! Are you passionate about creating engaging online learning experiences? We'd love to have you on our team....
11/09/2026

We're hiring! Are you passionate about creating engaging online learning experiences? We'd love to have you on our team.

Learn more and apply here https://zurl.co/wL5RE

Is your business truly ready for AI?Buying an AI tool is only one part of the journey. Before organizations adopt or sca...
07/09/2026

Is your business truly ready for AI?

Buying an AI tool is only one part of the journey. Before organizations adopt or scale AI, they need to understand whether their people, processes, data, governance, and risk controls are prepared to support responsible use.

Join One on One’s FREE AI Readiness Workshop with Kimone Singh Anderson, Data Protection & IT Consultant, for a practical session on what businesses should assess before moving forward with AI.

Your team will learn how to prepare for AI adoption, identify potential risks, and put the right governance in place.

Date: Wednesday, September 9, 2026
Time: 10:00 a.m. to 11:00 a.m.
Location: Online

Register your team:
https://tinyurl.com/yca4jzhw

01/09/2026

Buying AI isn’t the hard part. Being ready for it is.

As more organizations explore AI, the real question is not only what AI can do. It is whether your people, processes, data, and governance are prepared to support it.

Join One on One’s FREE AI Readiness Workshop with Kimone Singh Anderson, Data Protection & IT Consultant, as we explore AI readiness, AI systems risk assessment, and the steps businesses should take before adopting or scaling AI.

You’ll learn how to prepare your team, manage AI-related risks, and put the right governance in place for responsible AI use.

Date: Wednesday, September 9, 2026
Time: 10:00 a.m. to 11:00 a.m.
Location: Online

Register your team today: https://tinyurl.com/3dbvew43

AI adoption can create real value for businesses, but only when it starts with the right foundation.Too often, organizat...
31/08/2026

AI adoption can create real value for businesses, but only when it starts with the right foundation.

Too often, organizations rush into AI by choosing a tool first, scaling too quickly, or overlooking the data, governance, and staff training needed to use AI responsibly.

Before your team adopts or expands the use of AI, it is important to ask:

Are we solving the right problem?
Have we tested what works?
Is our data ready?
Do our people know how to use AI effectively and responsibly?

These are the types of questions every business should be asking before scaling AI.

Join One on One’s FREE AI Readiness Workshop to learn how to assess your organization’s AI readiness, identify potential risks, and build a stronger foundation for responsible AI adoption.

Register your team here:
https://zurl.co/EFrYo

AI readiness starts with the people doing the work every day.Before introducing AI into your organization, speak with yo...
27/08/2026

AI readiness starts with the people doing the work every day.

Before introducing AI into your organization, speak with your team. They often understand the real bottlenecks, hidden inefficiencies, informal processes, and repeated issues that AI may be able to support.

When leaders start with the people and the problem, they are better positioned to choose AI tools that create real value instead of adding more complexity.

This was one of the key insights from our Workforce Edge Live conversation with Kellye-Rae Campbell, Group Head of Privacy, AI & Data Governance at Digicel Group.

Before you adopt AI, ask the people closest to the work what needs to improve.

AI readiness and AI risk assessment are not the same thing, and businesses need both.AI readiness assessment helps you d...
24/08/2026

AI readiness and AI risk assessment are not the same thing, and businesses need both.

AI readiness assessment helps you determine whether your organization is prepared to adopt AI responsibly across your people, processes, data, and governance.
AI systems risk assessment helps you evaluate whether a specific AI system should be used for a specific purpose.

If your team is exploring AI, this is a conversation you cannot afford to skip.

Join us for our FREE AI Readiness Workshop and learn how to assess readiness, identify risks, and build a stronger foundation for responsible AI adoption.

Workshop Details
Date: Wednesday, September 9, 2026
Time: 10:00 a.m. to 11:00 a.m.
Location: Online

Register your team today ➡️ https://zurl.co/oCPir

AI does not operate in isolation. It reflects the environment it is placed in.If your data is unreliable, your processes...
21/08/2026

AI does not operate in isolation. It reflects the environment it is placed in.

If your data is unreliable, your processes are unclear, or your governance is weak, AI will not magically fix those issues. It may simply reproduce them faster and at a larger scale.

That is why AI readiness must come before AI adoption.

Before businesses rush to implement new tools, leaders need to ask:

Is our data ready?
Are our processes clear?
Do our people understand how AI will be used?
Is there governance in place to guide responsible decisions?

Strong AI outcomes start with a strong foundation.

Join our FREE AI Readiness Workshop on Wednesday, September 9, 2026, from 10:00 a.m. to 11:00 a.m. to learn how to assess your organization’s AI readiness and identify risks before scaling AI.

Register your team today. https://zurl.co/2wPh5

20/08/2026

AI readiness does not begin with the tool. It begins with the problem.

Before investing in an AI solution, business leaders need to understand what is actually happening inside the organisation:

Where are the gaps?
Which processes are slowing the team down?
What problems are affecting revenue, efficiency, or service delivery?
Where could automation truly create value?

In this Workforce Edge Live clip, Kellye-Rae Campbell reminds us that AI should not be adopted because the demo looked impressive. It should be selected because it fits the organisation’s real needs, processes, data, and governance framework.

Start with the problem.
Then find the solution.

Train your team to assess AI readiness and perform AI risk assessments. Register them for our upcoming FREE AI readiness workshop. Register here ➡️ https://www.oneononelms.com/ai-readiness-workshop/

Address

60 Knutsford Boulevard
Kingston

Opening Hours

Monday 08:30 - 17:00
Tuesday 08:30 - 17:00
Wednesday 08:30 - 17:00
Thursday 08:30 - 17:00
Friday 08:30 - 17:00

Telephone

+18766766124

Website

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