10/09/2020
You can use content marketing to move users from one phase to the next of the Customer journey.
Phase 1
This includes the content used to acquire new visitors and segment them.
* blog posts, videos, podcasts, social media posts, etc. These are types of content meant to attract first-time visitors towards your business.
Phase 2
This includes the content you use to drive visitors back to your site and get them to come back again and again.
* lead magnets, free tools, downloads, webinar visits—anything you can use to get an email address from your users.
Phase 3
This includes the content that is meant to generate conversion to your core offer.
* free trials, low-dollar products, sales pages, testimonials, consultation calls, etc—this depends a lot on the type of business you run.
Phase 4
This includes the things you do to get users to buy again and again, making sure they are happy advocates of your business.
* a progress update, a campaign to get referrals, a leaderboard of your most active users, etc.